[[HIGHLIGHT]]Anthony and Eric were great.[[ENDHIGHLIGHT]] I had some minor damage on my RAV4, u dropped it off early on Monday morning and they had my car back that same day at 4 pm. And the price was very reasonable. Reasonable. Thanks Anthony and Eric. read more

I still own the car and the car still looks just as bad as when this poorly done job occurred. [[HIGHLIGHT]]I spoke to you all on the phone you attempted at correcting the issue with no success.[[ENDHIGHLIGHT]] I have no reason to come here and lie. read more

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[[HIGHLIGHT]]I brought in my Honda civic to this shop and walked out knowing my car is going to be in great hands.[[ENDHIGHLIGHT]] This is the third car we bring into this shop, we've had a 1999 Toyota re painted by owner Eric and his amazing team, maybe about 6 years ago or more and my moms car until this day it still looks shinny every time! Even when the car looks dirty the shine doesn't go away. We've recommended many others here and I just have to say it's a 5/5 shop. [[HIGHLIGHT]]Thank you Eric and the team for taking good care of your customers including us.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Everyone here is extremely helpful and knowledgeable.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They were a huge help when it came to explaining the process of repairs, the explanation of their invoice and anything insurance related.[[ENDHIGHLIGHT]] They were very flexible and understanding of my situation and worked with me to not only get me the best quality service, but in an efficient manner at a great rate. Repairs were conducted on time and my car looks better than it did before the collision. Definitely recommend this shop to anyone looking for any repair big or small, they are amazing!! [[HIGHLIGHT]]They made a situation that is typically stressful and chaotic very smooth and easy.[[ENDHIGHLIGHT]] Couldn't have picked a better spot. read more

Best place if you to take your vehicle in case you have a accident, Kim and Eric are the best on the industry, also if you need a car wrap they did a great job on my sons car read more

i had the most unlucky hit by a person with the worst insurance ever and I found this auto body shop through their reviews on Yelp and let me tell you guys they do not disappoint . starting with the front desk Her name is Kim and she is so friendly and sweet !! explains everything upfront and walks you through the process of what's going to happen how the insurance works how the shop works and leaves no information out ! [[HIGHLIGHT]]Eric is another employee there who is going above and beyond to make sure I get my damages paid by the insurance and the way that they have just completely eased my mind with this whole process has been amazing I didn't expect any of it I was so stressed with just thinking of leaving my car at a body shop and they have just really took care of me thank you guys so much will 100% be recommending to anyone who needs work ![[ENDHIGHLIGHT]] read more

They did a kick ass job! Made my car look newer than it looked before and fixed my bumper when i was rear ended. Would come back again to fix my front bumper. read more

Was sent here by GEICO, Kim was the one that did intake and Eric did the initial inspection and repairs. Since I like to start things in a positive manner I must say Kim took us in the very next day and was cordial for the most part. Repairs only took about a week but it was until the car was "ready" that problems started. I get a call literally no more than 30 mins before their closing time stating car was ready for pick up. I let them know I was about 2 hours away and there was no possible way I'd make it, we then agreed I'd pick it up first thing in the morning. Next day comes and to my surprise car wasn't ready. They couldn't let it leave the lot without being washed first. OK, No big deal, I waited. Car comes out first thing I noticed was different billet grills and no front license plate. The shadow box for the plate wasn't even on there, it was completely hallow and had a cable hanging out. With the keys and paperwork they gave me the plate that was as straight as a crushed tin can! Before I continue, this is a four year old car, first owner, clean title, with full coverage insurance. Then, BEFORE I signed anything at the time of drop off I pointed out to Liz that the steering wheel looked odd, was visibly raised and uneven. She stated airbags either go off or don't. I also pointed out the way the car was driving, requested for tires to be balanced and aligned. Fast forward to after picking up the car, airbag sensor had to be replaced at the dealership costing over $1,200. Tires had to be replaced because they were wearing off unevenly due to not being aligned after a collision costing roughly $800. Despite all this, collision center stated to my insurance that everything was performed. I have a lengthy paper trail stating otherwise. Also, aftermarket parts used on my vehicle brought it's value down drastically. It was only a $247 difference to get new ones which I offer to cover but they did as they please. They went ahead and order the parts without my consent.Conveniently, according to the adjuster the collision center didn't send him pictures of the vehicle after repairs. They did reach out shortly after stating to go pick up the box for the plate completely disregarding all other issues. Like of course, let me take care of everything you already got payed to do. Word of advice, if you notice something wrong with your vehicle at time of pick up, don't drive it away contact your adjuster immediately and leave the car at the lot. read more

1st Street Collision - Was sent here by GEICO - Body Shops Near Me - Rialto, California

1st Street is my go-to shop. I have been there a few times now, because my wife tends to get distracted at times while driving. I have had a few minor crashes and a major one. I have always been taken care with a level of customer service that is top notch! [[HIGHLIGHT]]Kim and Eric have always kept me informed every step of the way.[[ENDHIGHLIGHT]] I couldn't imagine taking my vehicle repair needs to any other shop. read more

What separates good body shops from bad is whether the shop is run by people who love the business/cars -- and Eric is definitely a car guy who loves what he does. I got to the shop to find a sweet classic Porsche and Mercedes sitting there (as well as a few other classic cars that Eric owns). A good sign when you're shopping around. I brought my truck to 1st Street Collision after discovering rust on body; I had unfortunately bought the truck from the east coast site unseen. I got a few quotes from other shops, and was convinced to sell it instead of paying for the very pricey repair until I went to 1st Street Collision. Not only did Eric give me the best quote, but he also spent the time to tell me the process of fixing the body which I really appreciated. It was a ton of work as you can tell from the photos -- Eric was kind enough to send photos of the entire process. Couldn't be happier. Especially how quickly they turned around the truck. Definitely worth the drive from Orange County to get quality work and service! Thanks again Eric and Kimberely! read more

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1st street took fixed up my car quite well. Despite my car being a discontinued unpopular car, they got the job done. While the insurance took care of most of the cost of the repair. I believe the money is well spent. read more

Fantastic experience at 1st Street Collision! The team was professional, the service was quick, and my car looks as good as new. Highly recommend them for any auto body needs! read more

A tree fell on my Tesla Model X P90D and they put it back in the game completely on top once more read more

1st Street Collision - Power couple - Body Shops Near Me - Rialto, California

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This is my go to place from now on just had my 2016 Chevy Cruze repairs done and they did a great job and they were really fast even with the rain they had to battle but they did an amazing job. To all the staff at 1st collision thank you guys, you guys I gotta say are probably some of the nicest people loved how friendly and kind you all were I really appreciated that. Thank you again! Natalie M. read more

Car was fixed kind of late which was understandable considering covid i appreciate it being taken care of but the alignment done was horrid ; my cars alignment was off within the following 3 days of having it and honestly didn't want to complain cause: A: My car was being worked on for over 38 days and I really needed my car back B: they seem like really nice people here but I cant have a half completed job read more

Visited 1st Street Collision upon recommendation from an insurance appraiser. I wanted to have my roof and hood painted on a 2009 Kia, since it was picking up sun fading, and had a minor ding or two. Eric provided me with very informative feedback, and quoted me a very fair price. Plus everything was completely done within only four business days. My Kia has a weird three tone paint, and you cannot tell the difference. The new paint is cleaner and prettier, of course, but the shade is exact. read more

So, I backed up into the rear metal bar portion of a delivery truck (I believe they're called "monkey bars") which caused a deep hole in my rear bumper. I got a quote from the dealer, but after hearing the price I decided to look for auto body shops around my area. I messaged 1st street collision and spoke to Nelda that same afternoon that I backed up into the truck (Thursday). She was very sweet and helpful while I was messaging her through yelp. I decided to go in early in the morning the following day (Friday) to get more information and a quote. I met with Nelda and Eric who gave me a veryyyyy good deal on my bumper, about half the price the dealer had given me! I dropped my car off early Monday morning, a little before they opened, and they had it done by 4:30pm that same day. Thanks to Eric and his team I didn't have to go through the hassle of finding rides or renting a car while my car was being fixed! His team even cleaned the car (interior and exterior) and tires for me! I am very grateful and extremely pleased with the job and service they provided. I would definitely recommend this place to anyone that needs any job done. read more

1st Street Collision - Before - Body Shops Near Me - Rialto, California

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I wish I could give them more than 5 stars! Great service, they treated me so well with my car. A clip came off of my cars rocker cover and they got me in so quick to fix the issue. I was in and out within minutes. Highly recommend to anyone and the staff was amazing. read more

Don't bring your car in here if you want it damaged under their supervision, got overspray all on my opposite side of car where they weren't even supposed to touch and scratches also, the paint is all cloudy also which means they hardly know what they're doing , they even tried keeping my car over some storage fees and I would've kept the check for repairs which was like half of what my car is worth lol they somehow managed to get dust all in my car and engine bay also , they also asked for a deposit which they never returned just , sketchy and desperate for money vibes is what I got at the end , they pretty much did a 3k job for 5200, and even tried getting more like 8k, after all the damage to my car in reality I shouldn't have paid more than 2k, take your business to someone cheaper , you'll get the same quality for less , another thing is they basically convinced me to leave my car lol which is illegal and shady,they have a sign right at the clerks telling you not to do that exactly read more

Great customer service, very satisfied with their work and I'll be coming back for more work. My TJ had factory paint on the hood paint with spiders marks/cracking. And I walked away happy with how it looked. They also cleaned up the dull paint on the outside. read more

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I dont even know where to begin!...dealing with car accidents and insurance companies is extremely stressful! I am so greatful to have had the opportunity to work with "1st street collision"! ERIC made everything extremely easy for me and stress free! He did such a great job explaining the entire process to me and even gave me hard copies of EVERYTHING! He was super helpful with all the questions I had (trust me I had a ton!!). In addition, he made himself available whenever I had additional questions and always responded to my text messages and calls. He kept me updated about my car through the entire process as well! Which made me feel confident that i trusted the right person. Everyone there is also very welcoming and helpful! As for my car, I couldn't believe how beautiful it was when it was finished being repaired! It looked brand new! They were even nice enough to wash my car and do some cleaning interiorly! I could confidently say, I will never go anywhere else when needing body repair in the future! THANK YOU SO MUCH! read more

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Just had my truck done 1st Street, Collision Center hands down killed in the competition if you want your vehicle done right this is the place to go read more

1st Street Collision - Beautiful nothing left to say 1st Street, Collision Center is killing the competition off with great work - Body Shops Near Me - Rialto, California

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Awesome! Awesome! This family owned company truly treats you great. I got it an accident and didn't know where to take my baby (Tundra). A friend referred me here, and I can't be more grateful. They were great with all the information and breaking down all the details of my truck. When I got my truck back it looked better than ever. As soon as I made eye contact with Lorraine (my Tundra) I knew she was treated good. We even had a moment, and I shed a tear. Thanks you 1st Street Collision! Highly recommend read more

Definitely want to say thank you to the staff at 1st collision. My car had some Major exterior damage and took it in and was highly satisfied with the service and the repairs done to my car. The staff was welcoming and friendly which is refreshing because you don't see that now a days. My car was done in a timely manner and looked amazing. I highly recommend this place. Thanks for everything. read more

1st Street Collision - Body Shops Near Me - Rialto, California

I'm not one to write many reviews. But this business really earned it. I love my cars, so when I woke up and found out someone hit and ran on my car in the night I was furious. They completely smashed the front and messed up my suspension. Not only were Eric and Nelda extremely friendly and professional, but they serious was excellent. Eric got on the phone and found me original parts. And did it at a way cheaper price then anyone else I tried to get a quote from. They deserved my business, this review, and every other business they get. 5 stars read more

1st Street Collision - Hit and run in the night messed up my whole front end and suspension - Body Shops Near Me - Rialto, California

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Look no further!!! These guys are the real deal!! Excellent work and a wonderful family business. They are very professional and I wouldn't trust anyone else!! I took my honda odyssey in because I was in accident and they were totally honest and helpful not to mention very generous and unreasonably priced. I felt very comfortable and at home there for being a woman in a auto shop... lol Thank you Eric Johnson you are a blessing to me. If I ever need any services I'll definitely be coming back to you. Ps hope you liked the cookies I baked for you... Sincerely, Vanessa Castellanos read more

1st Street Collision - Before and after honda odyssey - Body Shops Near Me - Rialto, California

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I don't even know where to start.. From the moment I walked into 1st Street Collision, I knew I was in good hands! Eric walked me through the process, showed me around the place, which made me feel comfortable about leaving my car at his shop. What did it for me was the amount of knowledge he shared and their paint shop (they use dealership paint unless you want otherwise). He kept me updated the entire time my car was in the shop and answered all of my questions. Once I received my car, you could not even tell that it was in an accident and my car runs exactly how it did before. Also, there were minor things the computer did not catch and I just mentioned them to Eric and he fixed them right away without any hesitation. 10 out of 10 I would recommend 1st Street Collision!! read more

Thanks to 1st Street Collision for repairing my little Kia Rio. Communication with this business was a breeze. Thanks to everyone here, you guys did an awesome, and has my car looking like it's fresh off the lot lol. read more

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Great service! Great communication! All around a great experience. They made a bad situation a lot less stressful.

Let's keep it short and sweet. A job that was supposed to be CORRECTED after the first time because it was a crappy job turned from 2-3 DAYS to TWO WEEKS. Got my car back to be left with THEIR trash inside my trunk, tape that was never taken off, the inside of my back seat, filthy with dust and dirt. And a part not even put back on! Thanks 1st Street Collision. What a joke. read more

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I got involved in a hit and run accident for the first time ever. I was terrified and had no idea what to do. First Street Collision was recommended to me by another shop next door. By the first visit, he and Nelda explained everything I need to do with the police and the insurance company. Eric had worked in insurance company for many years, so he knows the games inside and out. All I need to do is get a claim number, and they took care of everything from there. They are great people and really set their foot in my shoes, help me fight with insurance companies to get the best deal out of it. I am so glad that I came to First Street Collision to get my car fixed, it looks like the accident never happened. If anything bad happened to your car, here is the best place to go! read more

1st Street Collision - Body Shops Near Me - Rialto, California

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Woooooooo!!!! I'm that excited and pleased!! After my car was hit by someone who took off without taking responsibility for damaging my car, I took my Acura into 1st Street Collisions after visiting numerous companies for quotes. 1st Street was by far the most reasonable. On top of that they are quick, efficient and professional. I nearly fell out at the results by George. He had my car looking better than ever. This will be by far my go to place. THANK YOU!!!!!!!!!! read more

1st Street Collision - Before - Body Shops Near Me - Rialto, California

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Due to a misunderstanding I arrived a day early to pick up my car I come from Malibu all the way to Rialto and didn't have another ride Eric was very nice his daughter Kim drove me to a hotel they help me pay for the hotel they bought me dinner and breakfast and the next morning they had my car ready and I was able to come back to Malibu, Car looks great, they were very kind and very courteous and I would go back to them in a minute just hope I don't have to. The paint job it's just perfect and my jetta looks like brand new Thank you so much erick , George and Kim (Sue didn't have yelp so i let her use mine ) read more

Very impressive work! I came in to get an estimate for a damaged fender, (had brought a new one with me) got a quick look over, and discussed options, and other possible work that I was thinking about. I was given a fair price, and the results went beyond my expectations. The paint job was on par, matched the original like perfect. The whole team, including secretary, workmen, and I presume the owner/manager were friendly, outgoing, and answered all my questions. They even went out of their way to buff out the area beneath the gas cover which had stained the paint, I was like WoW! Looking new and shiny again. Fantastic work guys. I'll be back for the future work we discussed. Highly recommend 1st Street Collision!! (I will try to remember to post before and after photos when I get a chance) read more

A few days ago my car was keyed and I was so bummed out about it because I've only had my car for 2 years and it's sucks that when you work hard for something , some evil person can just ruin it for you in the blink of an eye.. I was referred to this collision center by and my insurance company & let me tell you they are amazing right from the start! Kim ( front desk) was so nice that she took me in last minute and even "promised" that my car will be done by the end of 1 business day.. yeah you heard that right "1 business day.." & guess what ?! SHE DELIVERED!!! I had my car by the end of that very day!! My car looks as if nothing ever happened! They did a GREAT job!!!! She and her whole staff and nice, friendly and there work is top notch ! If you ever are in the need of any automotive repair work don't go anywhere else and go to them! They are seriously the best in the IE! Definitely referring friends and family to come to them and no where else! Thank you Kim & crew! God bless! :) read more

1st Street Collision - After.. all nice and done like nothing ever happened :) - Body Shops Near Me - Rialto, California

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I first want to say that my car was in a desperate state of needing a paint restoration. From years of baking in the California heat, the clear coat had finally given up and left my car looking grimy. This is when I turned to Eric for help. His shop restored my roof and trunk to factory-looking state, matching my unique paint color to a T. I was so thrilled with the work, I knew I would be back for more body work at a later point in time. For my second trip, I had my passenger rocker panel repaired and repainted, a large dent on the hood removed, and both the hood and bumper repainted. Again, when I picked up my car, I was stunned with the results! Needless to say my '01 project car turned into a pristine machine once again. I've even gotten compliments from other body shops, admiring my car and how well-maintained the body is. I owe it all to Eric! Look no further for your future body shop, 1st Street Collision will deliver excellent results with a friendly smile. *I also really enjoyed the pictures Eric sent to me during the process, making sure I was up to date with the progress!* read more

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Thank you 1st Street Collision! The business owners are very friendly and easy to work with. My car was in and out of the shop fast with no problems. Overall I had a really good experience, and will definitely be referring 1st Street to everyone. read more

Eric along with the ladies and gentlemen of 1st Street Collision are the bar by which all other auto body shops are to be compared to, and unfortunately for all those other shops they'll never stack up. I had an unfortunate event with my car in which the hood lock malfunctioned and flew open while I was driving. As soon as the accident occurred I knew I was in financial trouble. Car repair shops are usually known to take advantage of folks in predicaments. Not Eric, I explained my situation to him and his initial concern was for my well being and that of my kids (who were in the car with me). His priority was to fix my car to the best of his abilities and not nickel and dime me to death. He gave me a more than reasonable price. I never once had to call him to check on the status of the car. Before I knew it he was calling me to come and pick up the car. If the story ended there it'd be more than sufficient but Eric noticed that a locking mechanism on my driver side door was broken so again, instead of tying to get over & charge me dealer prices he said he'd get one of his guys to pick one up for pennies on the dollar and get that squared away for me too. Don't bother looking anywhere else Eric & 1st Street should be your only go to for auto body repair. read more

1st Street Collision - Busted window, broken hinges, and bent hood. Before and after pictures of my car. Color match is uncanny. Great job 1st Street. - Body Shops Near Me - Rialto, California

Eric is excellent he did a terrific job on my car I got my car back faster than what I thought and I got a quote that I can work with definitely will do business with him again read more

Man where do I start!!! I WOULD GIVE MORE STARS IF I COULD!!! Staff is extremely nice & polite. I'm always very skeptical when it comes to body shops (I've only dealt with about 3). I took my car in & got an estimate from Eric. He made me feel very comfortable. I didn't even go anywhere else for another estimate. They were in constant communications with me, as well as with the insurance comp. I was super excited when I picked up my car. It looked like nothing had happened to it. They even took the time to fix a dent that wasn't even part of the original estimate!! I'm very grateful for that. I will definitely be going back IF I ever need to. I will for sure recommend 1st street collision. read more