This collision center is a perfect choice to fix your vehicle. They do quality work. Take care of their customers and I would definitely recommend them. Thank you all for treating me just like family and you have great prices also! read more

Royal Road Collision Center - Fixed my paint issues like new ! - Body Shops Near Me - San Bernardino, California

Where do I start... I went through a nightmare after my car was hit and I had to go through the other party's insurance. At first, I planned to take my car to the same shop that repaired it 4 years ago when it was rear-ended. Even though they had a new owner for the past 3 years, he agreed to fix a blend mark on my back bumper, and in return I promised to give him my business for this accident. Unfortunately, after my car was deemed a total loss and sat there for 3 weeks, that shop made $3,000 in storage fees from the insurance. At that point, it felt like the owner was less interested in actually helping me and more focused on the money he'd already made. Things only got worse when my car was accidentally placed in Copart's possession, which delayed the release another 4 days. By the time I finally had my car back, I was frustrated and drained from the whole process. That's when I found Royal Road Collision -- and everything changed. From my very first call with Ana, I could tell this shop was different. When I met the owner, Sebastian, and shared everything I'd gone through, he immediately stepped in to help. Even with a busy schedule, he cleared space to get my car repaired quickly. Walking into the shop, I was greeted by Sebastian, his mom at the front desk, and their corgi, Maximo. It was such a welcoming, family-run environment, and honestly felt like an answer to prayer. From the beginning I could tell Sebastian prided himself on building genuine relationships with his customers. He wasn't concerned with making a quick buck like the other shop, but instead with earning a lifetime customer -- a customer that felt like family. He absolutely earned one. When I finally got my car back, I was blown away. The quality of the repair, the care they showed, and the honesty throughout the entire process were unmatched. This shop is family-owned, genuine, and truly THE REAL DEAL. Do not -- and I mean do not -- waste your time anywhere else. Royal Road Collision will take care of you, and you'll thank me later. read more

Royal Road Collision Center - After - Body Shops Near Me - San Bernardino, California

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Great family business and best experience I could hope for at a body shop. Sebastian and his family really fought and advocated on my behalf to provide the best service for my car. This included negotiating with insurance to cover the best available parts, working to order the parts despite tariffs and supply issues, and painting/re-painting the car to make sure the coat was perfect. They even helped me install my dash cam as well and made the interior smell like a new car. I would definitely recommend this family business who clearly put their best effort into taking care of their clients. I fully trust their business integrity and that they will not negotiate in providing the best final product. They are the only body shop I will go to from now on. read more

This place is AMAZING! We brought my car to them for repairs after it had been crashed into at my place of work. We were immediately greeted with such warmth and friendliness and were taken care of right away. Sebastian was very thoughtful and thorough, and he made sure to not just ask all the necessary questions, but he also took the time to explain everything that would be involved in the process. He was very patient and gave us plenty of opportunity to ask any questions we may have had. He also did his best to be as accommodating as he could once he discovered that we were coming from a mountain community and that traveling to him was not a typical drive. We really appreciated that. They worked as quickly as they possibly could, and updated us along the way as they had to wait for the arrival of certain parts that needed to be ordered. The accident happened right before the Christmas holidays, so we completely understood that the timing of everything would be a little tricky. Once my car was finished it looked absolutely beautiful and brand new! The technicians did a WONDERFUL job breaking my car down and putting it back together again. It runs like a champ and I have had no issues since having picked it up. During the pick up process it was such an easy process to finish paying for the work and having a great chat with Sebastian and his mother, who also works there. This place is a family business and you can tell that they value their customers and make them feel like part of family too! It was such a pleasure working with them, and should we ever be in a position to need this type of service again, you can bet we will be coming back to them to take care of us. Thank you so much to the Royal Road Collision Center team for doing such a great job, and fixing up my car! You guys are the best! P.S. I posted pics of the "before" the work. I can't post pics of the "after" right now because my car is covered in snow. I will update this review soon. read more

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This place is amazing! The family that owns this place is so nice. They went above and beyond for me and my car. My car looks brand new again ! Very professional, competitive prices and very welcoming read more

Best experience I've had at a collision center! This would be my first time here but wish I knew about them a long time ago with my other cars in the past. They are very efficient, professional, and the most friendly. My Honda Accord looks phenomenal like it was never damaged and straight off the lot again. Hopefully I don't need future repairs but if I ever do I'll be back. And thanks to Sebastian and his mom for being there and helping me out with everything just in total im happy with all the service they provide for my car read more

Sebastian and his mom provided excellent service! I'm very pleased with my car repairs and always impressed with businesses with great communication. read more

Royal Road Collision treats their customers like family! They provide excellent, caring customer service. I had a third mishap with my car and saw them for the third time. They helped me immediately. There is nothing too little or too small they can't correct and promptly. Please do yourself a favor and try this family-owned business! read more

This is not my first time going to this family owned shop. Last year, they repaired the whole left side of my car that was damaged when someone backed into me. This time, I cracked my fender. Within 3 days, they had the new fender (not aftermarket, either) and they fixed my car while I waited. Sebastian, Eric and Marianella have excellent customer service. Try them out! read more