IF YOU HAVE A FLEET VEHICLE, BEWARE! TAKE IT SOMEWHERE ELSE!!! Charged for services they were…read moretold NOT to do and manager tried to NOT give me a receipt. When I questioned why I was still being charged for services they did not complete his response was because they were approved. I told them twice that I did not want new wiper blades. They did not replace but still on the receipt. When I told the Manager ANDREW To take them off the receipt and refund the fleet company he said they approved it and he wasn't going to remove it. He literally asked me if it was my car or Fleet. DO NOT GO HERE!!!

Outstanding, professional and fast service! No sales pressure, informed me of each step and offered…read moreoptions. Very great service and I will return!!

BEWARE CONSUMER OF TAKE 5 OIL CHANGE BUSINESSES!! I went to…read moreTake 5 Oil Change on Douglas Rd, Toledo OH in February to have my oil changed & they almost ruined my car with their method of changing the oil. The guys at this location told me that my transmission was leaking. I have a 2017 Ford Escape & I had oil dripping on my driveway where I parked. I took my car to Earl Brothers Transmission on Laskey Rd, Toledo OH a couple days ago to have my car looked at. Mike at Earl Brothers told me that I had oil in my air intake & other places on the engine that shouldn't have oil. Mike explained how Take 5 uses a suction method to change the oil & the metal rod they use to go down into the oil pan didn't go down all the way bc the line has a slight kink, so they didn't go down all the way into the oil pan. They only took out about 3 qts of oil instead of the 4 qts needed. They replaced the 4 qts of oil that my car requires, leaving 1 qt of oil to go into my air intake & other places on the engine. I paid $460.00 to have my car serviced bc of Take 5 Oil Change mistake!!:(

Went for service and all the technicians left the newest guy there! That's unacceptable. I dont…read moreblame the guy left behind, but cant comprehend why this is acceptable. No manager no other technicians. Piss poor.

I requested the basic oil change for my Ford Fusion. The attendant (AEK) failed to check fluid…read morelevels beyond filling up the washer fluid. I had to request she visually check the other fluid levels. Additionally, i had the ask that she check the tire pressure. All four tires required air. I normally don't have to request these normally included task.

Critical: Professionalism, Quality, Value These men are…read moreabsolute liars and criminals. Being a woman from Kentucky after having to transfer here for my job, I don't know if they thought they could pull one over on me or if they lie to and cheat every customer! I knew something was wrong when they started whispering and going over all the filters on the wall. Then they called someone. They finished my oil change .... if they ever really changed it in the first place ... shut my hood and opened the bay door. One motioned me out, the other jumped in and told me to stop. After they discussed something they came to my window and said "Could you drop back by sometime Monday? We always like to check new cars a couple days after we change their oil. " I'm not a complete idiot. I KNEW that they either did something wrong or they were planning on doing God knows what to me on Monday. I immediately went to another oil change business. Lube express DIDN'T CHANGE MY OIL FILTER, or REPLACE MY AIR FILTER. All of which they charged me for! So I'm guessing that they didn't have what my car needed, decided to charge me anyway, then were going to slip it in when i came back on Monday .... if i came back. How disgusting and, YES, criminal!!!

Worst place to take your car. Overpriced and techs that don't know what they are doing. I asked to…read morehave a taillight changed and he ripped the lense cover off. No idea what they are doing there.

Awesome service and friendly employees. They thoroughly explained the services to me and also…read morediscussed recommended services for my vehicle. Will definitely return when my next oil change or tire rotation is due! I highly recommend!

Had a great experience today at AAA on Sylvania. Ryan was very polite and helpful. Made me feel…read morewelcome while I waited on tires to be installed. Also witnessed him help other customers as well while I was waiting and he was just as helpful with them. Definitely recommend!

Fast and friendly service. Got me in and out in under an hour for an oil change. Competitively…read morepriced compared to others in the area for full synthetic.

TERRIBLE CUSTOMER SERVICE! I purchased a tire at the store on Central that was leaking air after…read moreonly a couple weeks. I called on Sunday because Google said the store was open. Joe answered the phone and told me they were only for a special sale but that if I came it at 8 a.m. Monday, they would have me in and out in a couple hours. When I got there at 8 a.m., there was already a line in front of me. They had opened early apparantly. They told me they took no reservations and that they were booked up and I would have to wait in the back of the line. That would have been fine, except they were extremely rude in doing so. They were utterly dismissive of my concerns and offered no help. Joe told me they weren't even open Sunday -- despite their posted hours saying they were and despite him having answered the phone. He refused to stand by his word. This store is terrible. Do not shop there.

I bought 4 new tires and one of them was leaking. I called to make an appointment to have it…read morelooked at and they said no appointment necessary and I can bring it in to be looked at. I brought the car in and was told sorry they are too busy. Too busy to guarantee their work? The new customers are more important than correctly finishing a previous job? So now I'm just Stuck with a car with a leaky tire all weekend

Every time I am treated with respect and well informed on my vehicle. The price is very reasonable…read moreand they look out for you in regards to your vehicle. I came for an oil change and they made sure I knew what exactly was going on with my car

I had a complete oil change service and transmission done. Great quality service. Technicians were…read moreexcellent.