What a great experience: I finally found a place I can trust that cares about perfection in the…read morework done to my vehicle (I actually got to watch them work and communicate with each other during tasks and I was impressed), that cares about true customer satisfaction and relationship that can lead to lifelong collaborations that make the entire journey of truck modification and "accessorizing" more enjoyable, and that does its best for fair prices... As a fabricator/welder/engineer, I usually do all work myself; Unfortunately, I got hurt before this installation, which, oddly, turned out to be fortunate because, all of the meticulous attention to detail and perfection I always give, I found that and more in the staff at Diversified Off-Road - Upon my first communications with Seth, I could tell this place puts their customer's satisfaction first. Seth and I laid out a plan for the parts I had already ordered, my wife and I dropped off our vehicle and parts the same week to Seth and Kim (Kim is great also), and we got to observe some of the work being done. My wife got to be the first of us to drive the truck, and she had a smile on her face the entire way from Ohio back into Michigan: We are extremely pleased with our experience and the quality of work done - I was just under the truck all day yesterday doing rust prevention with my POR-15 products; I was looking at their work close-up, and, perfect, I couldn't be happier... Installing lifts and all of the other modifications are challenging and the parts cost quite a bit. Diversified Truck-Auto & Off-Road IS the best balance. As a business, I look at the years they have been providing quality work, and we need them to survive and thrive as they provide a livelihood for their staff, and they help to build our community; so when they are looking at the balance of work, they are doing their best on pricing, timing, and complete satisfaction (I can see that in the future plans we are discussing for Retrax Eq and a Bed-Slide, among other work). I had been inquiring with numerous other shops in the area and was planning to go to Integrity in Oklahoma believe it or not, until I found this shop so much closer to home. Diversified satisfied every single detail and desire I had for my installation.

Took my vehicle in and bill was 500+ dollars more than quoted ..No transmission problems when i…read moretook it in and there was one leaving ,never again,fool me once

Rory Cox 1 review 47…read moreminutes ago New UPDATE NEGATIVE REVIEW AS OF 03-17-25: I regret to inform against my better judgement, that I again gave frank an opportunity to perform better customer relations despite the previous problems with poor customer service. Today I took my 26" rim in to have a new tire mounted to only leave once again completely disgusted, feeling violated, and angry as hell after the unprofessional comments of their so called sales manager frank. They had a 65yr old man changing the tire who put the rim on the machine face down and was moving it around and turning the table and completely destroyed the face of my rim. The older gentleman told frank how it happened and franks response to me was " I DONT KNOW WHAT TO TELL YOU" , this coming after I even went in and questioned him about trying to mount the rim face down on the machine and he assured me " THEY DO IT ALL THE TIME, ITS FINE! HE OWNED HIS OWN TIRE SHOP IN FLORIDA FOR YEARS, HE KNOWS WHAT HES DOING!" Clearly my concerns were validated as they did in fact destroy my rim by doing exactly what I questioned frank about and tried to get him to prevent from happening. After confronting frank with the damage to the rim and him telling me I don't know what to tell you and we've never had this happen before he then continued to push me off by saying hed call management and get back to me later, of course as of now i havent heard from him. Next step is calling Detroit to talk to owners myself and if no progress is made there I'll be obligated to file civil litigation in court due to their negligence. PLEASE FOLKS IF YOU CAN AVOID GOING TO THIS PLACE, BY ALL MEAN NECESSARY, DO JUST THAT AS THE NEGATIVE OUT WEIGHS THE POSITIVE AS THIS PLACE IS RAN AND OPPERATED BY THE BIGGEST CON ARTIST AND HALFWAY CROOKS EVER, WITH NO INTELLIGENCE WHAT SO EVER. THERE IS WAY BETTER OPTIONS AVAILABLE LIKE TRI COUNTY TIRE WHO IVE ALWAYS HAD PLEASENT INTERACTIONS WITH ON MOUNTING TIRES ON CUSTOM WHEELS. UPDATE TO PREVIOUS NEGATIVE REVIEW: After a great conversation with Frank at the Toledo store, he honored the work and product and got the situation handled and truck fixed. Honoring your work and products is what keeps returning Customers. I will now return for my other vehicles and my 64 chevy build. Thank you for the Professionalism. PREVIOUS NEGATIVE REVIEW: If I could leave zero stars I would. Almost $3000 for rims and tires put them on and truck shakes and vibrates. Find a bubble on the sidewall of one of tires and he tells me there's no warranty all I can do is buy a new tire. To save argument I agree to pay dealer cost, at $111 and he ordered me a new tire for the following Saturday, today. Show up and this guy sold my tire to another customer and informs me after I drove a hour to get the tire, then proceeds to try and put a used tire on brand new rims and tires I just bought. HALFWAY CROOKS, ran with a handful of ignorance. DO NOT USE THESE GUYS, there is way better options than these con artist. 8

I had a bent rim from a large pothole. I received the best customer service. I was able to get…read morethe rim repair during my lunch break. I was seated, during my short wait and comfortable. Before long I was on my way rolling smoothly!!

Fixed my wheels for half the price of buying new ones they had a lot of damage and now look brand…read morenew

Had a rim that other places said was old and out of style/date. Took my rim over here, repaired…read morewith no problem. Before you look to buy brand new rims, take your rim here and see if Luis can bring it back to life!!! Luis is awesome. Saved my Cadillac rims!!!

I got a flat tire over the weekend. I went to Tuffy and they said the hole was too close to the…read moreside wall and that I'd need a new tire, and they recommended going to Discount Tire. Once I got to Discount Tire inside of buying a new tire (Lukas) said lets go take a look at it. He took one look at it and said Tuffy is stupid, the hole is not to close to the side wall. They were able to get me patched up and a tire rotation in less than 60 minutes, probably 45. I don't usually do reviews but this place deserved one. If you need a great tire place this one is your store hands down.

Quick easy and reliable. They tell you prices and options…read moreup front. Walk in appointments are welcome. Get the tire insurance and you won't have to worry again.

Katz tires is my new Go-to tire shop! They had some quality used tires for very reasonable prices,…read moreand were very fast and helpful. They also have some great deals on new tires, and when I am able to purchase them, they will be the only place I use. Everyone was friendly and professional. Very grateful I was able to get a full set of decent used tires for a great deal!

I have never had a bad experience with Katz! Service is fantastic and fast... prices are extremely…read morefair.

Owner is a Great guy , helped me out asap & got my wheel repaired ! Recommended for anyone that…read moreneeds their wheels repaired

The service was Top notch professional. The customer service was all professional. I recommend this…read morebusiness to anyone who needs some Rim work. These guys are the bomb. Darrel Bradley .

Great service on the front end and quick service in the work area. I made an appointment and…read moreeverything went smooth with replacing four tires and four TPMS. Less than an hour. Great job at a very reasonable price!

My rear tire on my 2022 Nissan went flat due to a nail. I put on the spare and took my rim/tire to…read morethis establishment. They sold me a new tire, and after the cost of the tire and installation, it was about $275. I advised the service person who assisted me that I was turning this leased car in, in approximately 5 months. He continued to tell me that all my other tires were "terrible" and that I should get every tire replaced because it's likely that the leasing company will require it or "ding" me if I turn the car in with bad tires. Mind you, there is only 33,000 miles on this car, and of the 10 vehicles I have leased in the past 20 years, not once have I ever been dinged for tires or required to replace the tires. Throughout his consult with me, the service attendant kept trying to get to me get all new tires...I mean, come on guy, read the room! I don't want or need all new tires for a car I am going to turn in soon! He told me that they would get the tire on and have me out in 30 minutes, and that they would put the spare tire back in it's holding cavity underneath my hatchback floor and I could be on my way. They did indeed get me on my way in about 37 minutes. About a mile from leaving the establishment, my tire pressure monitor tells me that the new tire has 26 lbs of pressure in it. However, the other three tires on my car are set at 35 lbs of pressure. Huh? Why didn't they fill it to 35 lbs to match the other tires? That evening, I stopped at Kroger to purchase groceries, and when I lifted my hatchback to load them into the back, there it was: the spare tire and all of its parts and screws, not put back away as I was assured it would be. Frustrating! Come on people, deliver what you say you would deliver! Good points about this establishment is very courteous customer service and speedy service. Bad points are described above. My car drives noticeably rougher and I need to investigate if I should fill my "new tire" with 35 lbs of pressure to match the other tires.