1. 2002AD

1. 2002AD

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Pomona, CA

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Services - 2002AD

Routine automotive maintenance

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Super Service of Pomona Valley - "New year, new resolutions! Make car maintenance your priority to keep you safe on the road."

Super Service of Pomona Valley

(710 reviews)

So helpful, had a mix up on appointments and was able to come in the next day. Fast and easyread more

My Pros: Paul was the main guy who I consulted with and he…read moreis overall very chill and cool guy (complimented my taste in music, thank you~). He has great customer service at the front desk and answered any questions and concerns I had. He offered a rental car or a free ride back home (which is the services they provide). The driver was very kind, friendly and safe driver. My car went in for diagnostics, after inspection, I gave a go to replace the clogged CAT. They gave me a very great inspection report, full with pictures and easy to read descriptions (I also very much like the 3D video explanations to which parts they are referring to). For now, it runs a lot smoother and I'm very happy with how my car runs (I haven't driven it long enough yet). I drive the most in my family, so it feels great to get things I need done now. :) My cons: I would say communication could be a little better. I had dropped my car off 5/29 and didn't get it back until 6/12. It's the longest I've ever had my car stay at a shop, and I will admit I was uncomfortable with how long it stood there. I did feel strung along the entire process, as I was told multiple different dates when my car should be finished. I had to call the shop a good number of times to get an update and I hate having to call to ask the same question over and over (felt like a kid on a road trip constantly asking "are we there yet?"). So, I'm not sure how their process goes about when taking in cars, if maybe they take a little too much than what they can handle time-wise or if maybe scheduling an appointment with them would make a difference? I didn't find out what the issue was until I had come in to pick up my car, to which I am very understanding that things happen, but I wish I was informed during the phone calls I had made. I'm aware of the excessive amount of problems there are with CAT's and they had informed me that the CAT's were being stolen during transport before they even reach the shop or customers (which is such an issue in itself, that ticks me off), so the shop had faced delay due to those circumstances that were not in their control. :) Overall: Pretty good and very kind set of guys that work there. Communication with the customer could be better, so I didn't have to feel left in the dark. Would prefer accurate finish dates and with explanation if there is ever delay (I did refuse a rental car in the beginning because I was told inspection would be done the following day if not till very early next week, but then a few days became 2 weeks) so, definitely want more accurate times to plan my days that I don't have a car. :)

H Car Repair

H Car Repair

(116 reviews)

Last week my Granddaughter called and asked if I could go with her to the car dealership to have…read moreher car serviced. She has had trouble with the dealership in the past. I live in San Clemente and she lives in La Verne which is about 75 miles away for me, no problem I was at her home @ 8am. I explained to her that I used to have my vehicle serviced at H Car Repair and should give them a try. Ok Grandpa let's go she stated, about 7 minutes away arrived and I let her explain what service she needed and any problems she is experiencing. A very proud Grandpa as she spoke with the owner-manager of the shop. She and Dave agreed to have the work completed. So she and I went to have breakfast and enjoy each other's company which was wonderful to catch up. A couple of hours later her vehicle is ready, Dave brought in the parts replaced into the lobby showing my granddaughter and explaining in detail the process and cost. It was a win win overall H Car Repair has a new customer and Granddaughter now knows that she can go have her car serviced without being taken advantage of at a fair price. 5 STAR SERVICE GRANDPA HAS NOW DONE HIS JOB, THE LITTLE BIRD HAS LEARNED TO FLY ON HER OWN ! Don R.

H car repair was recommended to me by a friend who has her car serviced several times…read more I went in and basically said I need a second opinion Dave, said no problem he looked it over and told me what was wrong with my Honda Accord. He dealt with the warranty Company and got things taken care of. Dave and his wife were friendly and kind to someone who was taken advantage of at the dealership. Thank you Dave and the H car repair team.

2002AD - autorepair - Updated July 2026

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