Mohammed is very knowledgeable and extremely friendly. Came in for an oil change and other services were recommended...and when I said I would com back later for the other services, he didn't push the sale instead he provided recommendations for what to do in the meantime. I later came back to get one of the recommended services, it took a few hours so I left and he called me every step of the way to update me on the status of my car. I recommended him to a few friends and he gave them fair prices along with a discount! It felt nice to come to a mechanic place where you can feel the trust Support local businesses! read more

Frank and the team were amazing to take time out of there day to help me with my bumper. Respectful and very very professional!!!!!!!! A+++++++ read more

Fast service. Good people. Attentive and free inspection. I recomend this place. Good place.

Great service!!! Mohammed gives the best customer service to his customers if you need any work done on your car he has your back. Thank you again for working on my car. Staff is very friendly. Best service!!! read more

The amount of unprofessionalism at this spot I had with the man in the video is crazy! I came here to get an oil change and to get my brakes changed. My husband physically dropped off brake pads to this joint and told him it would be 120 for installation. To my surprise when I got there, the guy gave me a price of 275 total. I looked at him shocked and looked in my husband because they told him 120 and my oil change was $70, it should be $190. now it's costing $275?! I'm, where did all these EXTRA CHARGES come from?! I informed the guy that my husband was told 120 not $205. This guy began laughing and was adamant about the 275 . I told him my husband brought the brake pads. Come to find out, it was THIS SAME DUDE that gave him that quote! This guy then told me RREELLLAAAXXX with a condescending tone. I let him know that you really shouldn't be telling women to relax if there's an error on YOUR end because he forgot to take off the brake pads from the estimate. No apology was given, he continued to have an attitude with me and then with my husband. Zero accountability on his part. He proceeded to get extremely unprofessional which you can see in the video that I posted. I only caught the tail end of it, but this guy was unhinged! He continued to be disrespectful to me. My husband was there just listening and when hubby got tired of how disrespectful he was and decided to step in. I took my keys and told My husband "you pay what you need to pay I'm leaving". My husband was right there with him inside the office ready to work things out and pay. Then this guy sprints out, and attempts to move his car and block me in! I was shocked!! SMH Mind you my husband was in the office still. I then went outside and started recording cuz I couldn't believe how unprofessional and irate he was acting! I told him my husband was waiting to pay, but he was adamant about blocking my car. He needs to be fired! Muhammad, you really need to let this man go. He was disrespectful, condescending, irate and immature. After he already disrespected me, he then became facetious by acting as if he did NOT already disrespect me with no apology. Please hire people with better communication skills that do not exhibit psychotic behaviors like this. That is crazy! Also, they took out my wheel caps and didn't place them back in. Don't know why they took them out in the first place. They didn't need to be taken off to rotate my tires Anyway! SMH read more

Good service. Had oil change done for 50 dollars. Friendly and helpful staff. Owner Mohammad takes good care of the place. read more

I have a 2014 Chevy Cruze that needed a lot of work! It took about a day and a half to complete everything. Mohammad carefully diagnosed my car, told me what needed to be fixed. He even offered me a ride home and to pick me up. He broke down the price for everything and why it needed to be some. He even showed me the old parts that were replaced and why they needed to be replaced. It's really hard to find a mechanic who isn't going to take advantage of me being a woman. I would definitely recommend! read more

Very trustworthy people and highly recommend coming to them to get work done. :) I've been coming here since I moved to SoCal. Both Jawed and Mohammed were amazing to work with. Thank you read more

I had my brake pads and rotors replaced and they took care of the job very quickly. The price was a bit higher than I would've preferred ($550 for the front and readjust & clean for the rear) but they came with a lifetime warranty. The employees there were great to speak to and the mechanics seem very knowledgeable and hardworking and deserve appreciation as well. read more

Been taking my car here for a while now to get oil changes, and have always been happy with the speed and work done. I recently took my car to get the brakes done her for the first time and couldn't be happier. I would highly recommend anyone looking to get work done on their car to come here first. read more

I am very happy with their auto service. They do their best to keep their customers happy.

Went in for a oil and Filter change with the coupon I received through the Mail . Mohamed helped get a great price on my oil and Filter Change. On my 2015 Chevy Malibu. Happy Customer. read more

I can't say enough great things at Perfect Auto Service! From the moment I walked in, the customer service was the best. Mohamed took the time to explain the issue with my car and recommended the best quality of oil to help my vehicle!! read more

john is the best!! great job thank you so much for a job well done just in time for work..

They were very kind here made me feel super welcomed. I got a oil change and a air filter changed. great job super nice and will be coming back. read more

I'm always happy with my service. Everyone here does a great job at keeping me updated on what is needed on my vehicle. They are very knowledgeable and easy to work with. It's nice to have the peace of mind, knowing everything is done correctly. read more

PSA - this review is not based on my experience with the owner Mohammed. Mohammed was very nice, polite, and helpful in my experience. I got an oil change and was seen right away and was finished in less than 20mins. This review is based on the quality of my oil change. After my car was done, I got into my car and realized that oil/grease got on my seats. I told Mohammed about the stains in my car and he told the employee who did the oil change to clean it. He wiped it down with a wet towel and said the grease would go away after it dried. It's been 4 days and the grease is still there. I enjoyed my experience with Mohammed, but not at the expense of my car seats getting ruined. read more

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Came in and Mohammed really helped me out. I got my coolant tank and thermostat repaired as well as an oil change for a very reasonable price. The repairs were done very quickly as well. I had my car back within a few days. Thank you Mohammed! read more

I went in with a coupon for an oil change. The service was very fast, I was in and out in less than 30 minutes. The owner was extremely friendly and spent most of the wait time giving me free life advice and getting to know me. There was the expected amount of you should get full synthetic, your car has a special filter that we charge an extra $10 for, and I'm waiving the extra extra fee I'd usually charge because your car has a special something that needs to be removed so we can change the oil. They also showed me my transmission fluid compared to new, so I know I need to budget in a tune up in the near future, which is great knowledge to have. I know these things always get you in the door with a low base price that racks up with the add ons, but I ended up spending about three times what I expected to pay when I headed in, so I went with good, because it was good, instead of great. In full transparency, part of that was that I intended to do regular, but partially listened to his advice and bumped up to the $22+ tax synthetic blend tier, and my final total was $45. read more

Came here for an oil change. The service was amazing and fast service by the mechanic. Met Mohammed who was very informative and has a very kind soul. Definitely making this my spot to come too. read more

Big thanks to Mohamed for taking care of us! He was able to help with multiple issues and under a days time with no appointment needed. Definitely appreciated . He's a cool guy as well. Quick and good service is hard to find these days! read more

Muhammad is amazing. Always honest and reliable. Friendly service, fast and accurate. Why would I go anywhere else. Love this guy.

Came in for an oil change for my 2018 Honda Accord. Mohammad is really friendly and welcoming. Mechanics are knowledgable. Fast and great service at a reasonable price. I will be coming back for my future services. I'd recommend coming here to get your car serviced. read more

Recently moved to Pomona and was looking for a Purrrfect auto since I service my previous car there at the Bellflower location. I meet the owner Mohammed and he was very friendly, helpful, and honest. read more

Don't take your car there. That was the only repair shop I went to and every 6 months something related to what I got fixed went wrong. They kept telling me I need to stay on top of my oil changes, I only stopped getting my oil changes there was because I picked up my car after an oil change and my car read 40% oil life. They destroyed my engine then tried to convince me to buy a new engine from them. My car was a 2017 and they destroyed it. read more

I have been coming to this place for the last 10 years and I guarantee you there is not a better location to get quality service for your car in the city of Pomona!! Mohammad and his team are through and treat your vehicle like it's a very own. That's what I appreciate most especially with me not being very knowledgeable about cars. Thank you for your quality service in Customer Care!! read more

Came for an oil change they gave me a good price and the costumer service was great the guy at the front desk was super sweet thank you !

Mohammed at purfect auto goes above and beyond to make sure your automotive needs are completed timely and at a reasonable cost. He works with your insurance and or your warranty company to get payments preferred in a timely manner. They also complete UBER & LYFT inspections. I am so happy with the service Mohammed and his staff performs on my vehicle. I am a repeat customer and I highly recommend this auto repair center. read more

Mohamed and William were extremely helpful!!! I came in for a full synthetic oil change and to get filters replaced for my Honda civic and they were more than accommodating. The price was fair. Fast service! 10/10 read more

I continue coming back to this shop because how helpful Mohammad is when it comes to saving my car & saving my money! A man with integrity...he's genuinely looking out for you. read more

Purrfect Auto Service - Inside - Auto Repair Near Me - Pomona, California

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A month ago I got a quote for an oil filter housing for a 2011 Toyota Camry , and the manager told me he would charge me 25$ in addition to the price of the oil change, but that he couldn't do it that same day because he had to order the part. I came In today and he charged me 59.99. And when I reminded him about the 25$ quote. He said everything has gone up in price and that I could take it or leave it. Terrible Customer service if you ask me. read more

BEWARE!!! PLEASE READ! Here is my story with Purrfect Auto. If I could give 0 stars I would. Back in 2019 the clutch to my 2003 Saturn ion went out. This was a Monday. I went to purge the auto to see about getting it replaced. I was told it would cost around 2200$. It took a week to get this appraisal with little no contact in between. After giving the go ahead I heard nothing for another week. 2 weeks after on a Monday I get a cal from the worker at the front desk. He notified me that my car had been STOLEN. The story he gave me that a worker came to test drive the car on a Sunday, WHEN THEY ARE CLOSED, and that while the mechanic went to get his wallet from inside a homeless man ran into the car and drove away. So in the time someone went to go inside to get his wallet to test drive a car, when the shop is closed, a homeless person ran straight to the car to steal it. They told me they contacted the police and filed a report, this is true. The next day they call me saying they find the car, it had been CRASHED. I called the police to see if they knew about the finding, they DIDNT. Throughout this whole process Muhammad, the owner or manager REFUSED to talk to me. I requested to speak to him and he refused to do so. So after they recovered my car they "fixed" the wrecked rear bumper. They replaced the bumper and then did a spray paint paint job(which they left the spray paint cans in the car). After this, the trunk would not open and the paint job was the worst I had ever seen. After all this, Muhammad DEMANDED THAT I PAY FOR THE REPAIR. I was still being told that I had to pay for the clutch repair. I refused, obviously. This whole processed had been about a month now. Going back and forth about whether to pay or not I told them that I would just take them to court and figure it out there. I get a call from the front desk worker and was told that Muhammad said that if I pay the full amount for the repair ($2200) that he would give me a 60in tv and if I paid 1500$ he would give me a 40in tv. Please tell me how ridiculous and insane that sounds. I denied this and hung up. The next day I get a call saying I can pick it up and not pay anything. I show up to get my car and the horrible paint job was there still with scratches still on the rear passenger door, the check engine light on, and an electrical problem that appeared a few days later. Not wanting to deal with them anymore I took my car and left. Throughout this process I ended up buying a new car and sold the Saturn. SO PLEASE BEWARE! This was my terrible experience. One I wish that I had taken them to court and sued this crooks. Please do not go here. read more

We took our dodge avenger to this shop. Our car has a lot of overheating problems that is hard to fix. They did a great job at making sure it ran well and notified us of more issues wrong with the car and was thorough in making sure the car was fixed properly. Mohammed was amazing to work with and communicated everything that was wrong with it, and even put his own money to fill the gas tank up. These were one of the many ways Mohammed went above and beyond for us. We definitely recommend this auto shop for your auto care needs, as they are very truthful and have integrity towards there customers! read more

Unscrupulous operator - bought a Groupon for an oil change. When I got there I was told there was an additional charge which would have been double what I had paid or more. Needless to say, I left in disgust. Caveat Emptor! If they can't be trusted with small things, I can't imagine what they would resort to if I needed to replace a transmission or a bigger job. I would avoid this dishonest mechanic. PS: I wasn't even wearing a dress and don't identify as a female. read more

I came in to get a full synthetic oil change. Mohammed was very sweet during the process and was transparent about everything he was charging for as my car technically needed more oil than the coupon included. He showed me my dirty air filters and asked if I wanted him to change them. I know how to do this already and declined. I didn't feel pressured to do more services through him. I had a great conversation with him while I waited. Would definitely come back the next time I need an oil change. read more

Anytime my car is needed for service, this is the only place I'll go to! They'll take care of you & answer any questions you may have. Richard is awesome! Rate this place 5+ stars! read more

Went here to get my transmission fluid topped off and spark plugs replaced. Both problems were an easy process to get fixed and with fair prices. The owner/workers are super friendly and helpful with explaining what's wrong which is a big plus. I definitely recommend coming here! read more

Mohammad is humble and a honest man, he checked everything on my car to make sure it was safe for me to drive. Great service! Definitely coming back! read more

Very trustworthy. Muhammed is a good guy. And the service is amazing. I have been going to Muhammed for around 10yrs. Good man.

They try their best to take care of you and your car because they genuinely care about giving you the most value for your buck. :) I find myself coming back to this autoshop because of their great customer service! I don't usually have the best experience with Auto Shops but this one has a special place in my heart. Thank you guys for your great work and quality service! read more