I have been a loyal client of Aesthetics Medical Spa for over 7 years. Ashley is a superb masseuse.read more

I came in for Botox and fillers and later returned for a follow-up appointment. Beth discussed what…read moreshe planned to do at the follow-up, but never discussed any associated costs beforehand. When I checked out, the receptionist specifically told me there was no charge. I've had follow-up appointments with other doctors over the years where there was no additional charge, so I had no reason to think otherwise. Later, her office contacted me saying they had forgotten to charge me. I asked what the amount was, but my card was charged before I was even told the amount. Only afterward did they text me that it was $750. That amount had never been disclosed to me or approved by me beforehand. I asked them to refund the charge until I could speak with Beth and understand what had happened. When Beth called, rather than acknowledging the obvious miscommunication, she told me it was my responsibility to ask what the treatment would cost. She also said that because we had been having a personal conversation during the appointment, she hadn't gone over the pricing. I disagree. A patient shouldn't be expected to know what a medical provider is going to charge. Pricing should be disclosed before treatment so the patient can make an informed decision. There was another issue with the treatment itself. I had specifically raised my under-eye area by text and again during the follow-up, and it was part of what we discussed addressing. Beth ultimately did not treat that area. When I raised it afterward, she said it would have required a different type of injection. That was never explained to me during the appointment. If the treatment plan had changed, I should have been told why and given the opportunity to decide how I wanted to proceed. What was most disappointing was how my attempt to resolve this was handled. Rather than trying to work through the miscommunication, Beth repeatedly characterized me as "argumentative" and ultimately told me, "I am discharging you as a patient because you are being so argumentative." I was asking for an explanation and a fair resolution regarding a $760 charge that had never been disclosed to me beforehand, as well as an explanation for why part of the treatment we had discussed wasn't performed. I cannot recommend this practice.

Very thorough pedi today. Very little conversation but quite relaxing as a result. Only one other…read morecustomer and I had called ahead about 3 hours earlier. My first visit here but I'll definitely come back...and I highly recommend!

I had no appointment and they were able to accommodate me and my grandmother. I love when no…read moreappointment is needed because with my schedule, I can only go when time opens up for me (which doesn't happen with anticipation). We got our pedicure done and I loved the service and the professionalism. They did an amazing job! Everyone was very knowledgeable, kind and friendly. We will definitely be back for a manicure!

Just an all around great job!!!! I'm so glad they are so…read moreclose and Easy to get to! And it makes me feel good about myself

Came in today with boyfriend for both mani and pedis. Daly did my toes and full set absolutely…read moreprofessionally done no air brushing or stickers. Clean facility and a warm welcoming atmosphere could use some up beat music we all love Bruno Mars and other artist won't make us tired quickly. But all in all I'm a very satisfied customer and plan on returning...

I've been there before and Rose has always done an exceptional manicure. Unfortunately, Rose no…read morelonger works there and they tell me they don't know where she is. Anyway, Eric did my manicure today and did a fine job! I was impressed and pleased with his work.

wonderful Customer Service and beautiful pedicures! This is my go to place and I highly recommend…read moreit!

Very nice studio of beaty and barber services. Owner is on site most days. Prompt courteous…read moreprofessional customer service. I recommend you book them, I book natural hair styles and treatments. My hair is healthy and I get numerous compliments.

They are really good and if you go in try and get Becky she is really good listens to you on what…read moreyou want. She cuts a little to see if you want more cut or not.

I finally found a great local hair stylist, and it only took 14 years to do it. I moved to the…read moreregion from the west coast 14 years ago, and it took a long time to find anyone in the area who really knows how to cut hair. I did manage to find a local stylist several years ago, but within less than a year's time she sold her business and moved to Hawaii to get married. I've been going to someone in Shelby who liked very much, but unfortunately her health got in the way of her business, so she too closed up shop. After we lost her, my mother and I both went more than a year without any hair cut at all, until someone I met at Ingles whose hair I really liked told me she went to Hair Castle. When I went in to schedule an appointment with the same stylist as the lady from Ingles used I was informed that she had just begun maternity leave, and therefore wouldn't be back for months. The lady who was helping me said she'd be happy to take my mother and me on as clients, so I booked an appointment with her. Her name is Connie, and she was awesome. I have baby fine hair, and so I need a cut that helps give it body. Every stylist I had ever been to in my 50 years on this earth, would insist that the only way to get volume was to layer my hair. I'd tell that it had the opposite effect on me, and actually makes my hair cling to my scalp that much more when it is layered. Without fail, every one of them would ignore me and give me a layer cut only to find out I was right. Who would have guessed that I was more familiar with my hair after living with that hair for 50 years than the hair stylist who had never even seen me before, but also never had their hands on my hair. That did't happen with Connie though. She understood fully what I was saying, and admitted that she'd seen that happen with other people with such baby fine hair. So no argument. No condescension. Nothing at all but "I understand, and I'll do it the way you want." Literally the very first hair stylist to do that. And lo and behold I walked out of there with best haircut I've ever had in life. Needless to say, I am a loyal customer of hers until which time one of us dies, or she chooses to retire. But being as she is quite a bit younger than I, I'm hoping the latter won't even be an option for many, many years.

I came in as a walk-in and was helped right away, which was great. I got gel French tips on both my…read morehands and feet, and they turned out beautiful. Pauline did my pedicure; she was gentle and efficient. The salon is clean and has a calm, relaxing feel. I also liked that the staff is diverse and friendly. Con: The price is a little higher than some other places.

Finally a good clean nail salon in my area!!! I've been looking for one for the past three years…read moreand haven't found one that does the job. We made appointments by calling. The online booking system doesn't seem to work but that's fine. If it's a slower day the person who does your manicure may not also be doing your pedicure. Overall would totally come back here so happy I found a nice salon!!

I was looking for a haircut. What I found was three ladies who cut up and joke. They do get…read morearound to cutting hair too. The cut and shave was good. The price was right. The entertainment was the best. I come back just to see what the crazy ladies are upto. Ample parking on the street with most of Main Street within walking distance.