After 7 yrs living in the Susanne Apartments I think it's high time for an update especially since…read moreour experience has changed SO dramatically... We moved out of the Susanne last November in quite a hurry. Here's the reason why: for over a year, we'd been experiencing a host of very strange and unexplained health issues that even most of our doctors at Baylor couldn't figure out. One of our physicians finally ordered us to get tested for environmental molds. We tested positive for high levels of two specific molds and the doctor advised us to schedule an independent environmental inspection of our apartment. The company inspected our apartment for toxic molds for over 2-hours and determined our apartment had two separate mold colonies: one at the site of a water leak that had happened during Hurricane Harvey near our bedroom balcony (and was simply painted over), the other toxic mold colony was in the hall closet adjoining our HVAC closet which had had a significant water leak that poured down water from the unit above us. After samples were taken from both colonies of toxic mold, the inspection company issued a "Letter of Uninhabitability" and we were advised to move out as soon as possible and to wear KN-95 masks while in our apartment. We tried working with the Susanne leasing manager and his solution for us was to move into another apartment -- for an additional $400-$600/month! We told him we wanted the Susanne to do mold remediation and to let us move back into our apartment but were discouraged from doing so without any explanation. We therefore decided to move out of the Susanne and asked the leasing manager for a final bill. He approved our move-out date via email and included a final amount due, which we paid online that evening. We moved out 5 days later. We're both seniors and our health was at risk yet they didn't really seem to care. In fact, they gaslighted us by ordering "their own" mold inspection of our apartment, which, surprise, surprise -- turned out to be "just fine". The funny thing was, their inspector took only 30 minutes to do his "inspection" and only sampled air from the center of each room, which would be laughable if it weren't ultimately very sad and disappointing. Corporate HQ for the Susanne (Finger Companies) stepped in after we moved out with not an ounce of compassion. We initially received a bill to pay the Susanne $18K after they defaulted on the lease by failing to provide a habitable residence. We balked, and they took it down to $4.5K, then sent it to Collections for reporting to the Credit agencies, as a form of blackmail to force us to sign their standard "Termination Agreement" which says they are not responsible and we can't tell anyone what happened (NDA/gag order). We didn't ask them to pay for our medical bills, moving costs, or to replace the mold contaminated clothing and bedding that had to be discarded. We just wanted to leave, and they made it a problem.

Great staff, mediocre management, abysmal infrastructure, be prepared for routine, regular,…read moresometimes lengthy disruptions to water/elevator service.

Although I was visiting, I felt very welcomed and the entire staff, particularly the front desk…read morestaff was helpful answering any questions I had. Keep up the great work!

We have lived here for over 2 years. At first it was a great place to live. It is in a good…read morelocation. However, At this point there are nearly weekly maintenance issues with elevators and common areas. The apartments within the building have flooded more than once since we have lived here and the entire building feels like an active construction zone with loud noise. The elevators are broken on a consistent basis leading to long wait time just to get to your unit and a nightmare when you need to grocery shop. Typically the elevator breaks on a Friday and they do not get it repaired until the next week. The management also shuts off utilities with little notice for repairs and inspections. I would highly recommend avoiding this complex. Rent is high and you would be better off renting a whole house for the same price of an apartment in this building. The units are nice but it is not worth the constant disturbances including maintenance walking in unannounced while my wife was breast feeding our baby. Also walking in while my wife is asleep. Their have been numerous break ins and vandalisms in the garage and even a homicide right below us on front of our apartment on 20th.

Trying to keep this brief: Rules are not enforced here. Also if you care about your personal safety…read moreor your property then don't live here (we experienced criminal trespassing, both cars being damaged by hit and runs and my packages being stolen daily now...) and unless you don't mind animal feces in the hallways and walls (I noticed they clean really well the areas they are about to show a new potential resident however so I would stick living in those areas I guess). I could write a lot more but it's primarily for these reasons that we are not renewing our lease. It's not all negative however since when we first moved here it was not like this for about a year but it has gone drastically downhill which is sad because this place used to be lovely.

I loved living here!! I loved how green the property is and how I always had pretty trees outside…read moremy window. Maintenance crew always responded quickly and would fix the issue while you're at work. The location is amazing and you can easily walk to Starbucks/UPS,etc or Bayou Park. When our lease was coming to an end, I moved out a month early and they even terminated my lease earlier so I didn't have to pay another month's rent. The month to month after your lease is also not an extra cost from your normal rent. Management is easy to work with and doesn't make living there complicated. Loved the huge field backing up to the bayou and pool and hot tub! All the residents are also fairly quiet. Not a party place. Only negatives is the parking spaces are tight and the exterior of the apartments is definitely outdated. But the interior is updated which arguably is more important.

DO NOT MOVE HERE! DONT WASTE YOUR TIME OR MONEY! If you're looking for a place in houston to rent,…read morethe location of this apartment is the only good thing I have to say about it. HOWEVER. There's always homeless people sleeping on the street outside or even a few instances where they were sleeping inside the garage. If there's any events going on downtown or at Buffalo Bayou such as a parade, prepare to hunt for parking. Non residents will park in the garage and they do not enforce towing. There are cars collecting dust that have been sitting the almost two years I resided here. The gates for the garage are ALWAYS broken. Which means they stay open 24 hours a day. If you like to spend your summer by the pool, the view is great but it's so small and there's always people who don't even reside there at the pool being loud, smoking weed, etc. You get MAYBE two hours of sunlight then the sun goes behind the building causing the pool to be shaded majority of the day. At one point they made us get "pool bracelets" which the NEVER enforced. The elevators are ALWAYS broken and stink like wet dog! There's always trash, dog poop or throw up in the stairwells or in the hallways on the carpet. A dog threw up in the stairwell and it sat there for over a week until I said something about it. The office is so hard to get in touch with unless you go downstairs. Usually rude or very judgmental/fake. There's no sense of structure and lack of communication between the employees. I had insurance the entire time living there and when I switched units (which I emailed to one of the employees when I picked up my keys) they were QUICK to try to charge me $50. You have to email or inform everyone in that office or they'll try to charge you for something. If you need storage space, this is not the place. The pantry and linen closet is SO SMALL and there's absolutely no storage space. Unless you pay an ungodly amount more for a storage room monthly. Don't leave your bike in the garage or anything in your car because it will get stolen and/or broken into. If you get an apartment with the downtown view, you aren't even able to squeeze a fart onto your balcony and there's always cars racing on memorial in the middle of the night. The package lockers are usually full or broken and your packages are just left on the floor for anyone to take. They offer complimentary coffee but they don't mention the clubhouse where the machine is is never unlocked before 9 am and locked around 5 and that's on a good day. It's most likely out of coffee though. I'm a very clean person and even if I requested pest control to come, it never fails there was a roach in my house AT LEAST 2 times a month. I once had 5 in 4 days. When moving in, the floor was DISGUSTING. My socks were black. The floors are very uneven and thin. The windows won't even close and lock properly. The air filter when I moved in was atrocious!!! I could go on all day but I think you get the picture. I hated every second living here. Thankfully I got a new job out of state so I had to move out. Do not move into these apartments. You'll regret it!

Beautiful property with great amenities and an even greater staff. Close to a lot of great…read morerestaurants, and parks. Would definitely recommend to anyone looking to live in the area.

I don't like living in a rural place. I do, but it's too quiet and not enough food options…read more Instead, I'd like to live in this CityPlace. Honestly, if it were remotely affordable for us on our budget, I'd give it five stars. It seems better managed than most of the places around here, the apartments are palaces, it's stunning, it's in a perfect location. Price is off the charts though. Not bad for what you get, but 3 times what we pay (for a crappier place, old and much worse), in the same area.

I have never liked bed in an apartment. I moved back to Houston to semi-retire. My realtor to me…read morehere with the plan to show me more properties. Danny took us on a tour and was just so amazing that as we left, I told my realtor, no, this is the one!! It is so close to everything I enjoy as well as both Rice and U H that everything is close by. Not to mention the rail. I LOVE the staff and all the maintenance people. They truly care. The only negative which has nothing to do with City Place is the noise level at night. Hey, it's the CITY! I see myself staying here for a long time.

Most WONDERFUL place to live. I have lived in Parc V since February 1989. My experience has been…read moreconsistently rewarding. Great location, building always well maintained and a view that hasn't gotten old in 36 years!! I bought another condo in River Oaks in 2011 which is also very nice, but my love for my unit at Parc V is so strong, I decided not to sell or even rent my unit at the Parc V, but maintain it as a second home, which I have done--LOVE IT!! Our HOA is proactive, foresighted, hard working and highly intelligent with the interests of homeowners always a #1 priority. Nicky Edd

The Parcs condo building complex is extremely well managed, organized , maintained. Excellent…read moreParcs Board and Rise Managemnt staff. Excellent maintenance personnel. Excellent porters and house keeping staff. Excellent, pleasant grounds. Great parking garage. Excellent security 24/7 A most excellent place to live!

DO NOT MOVE HERE. This place is overpriced in a terrible location and they have awful management…read more On top of overpriced base rent you have $150 extra a month in "fees" and all it is is a sorry excuse for trash pickup. And then you have the luxury of being smack dab in the middle of a booming club district that plays almost every night with trashy people drag racing and doing takeovers after the clubs get out until 3-4 AM. On top of that you can't even park in the parking garage without having to worry about your vehicle getting broken into! They refuse to fix the gate to get to resident parking and it's been a consistent problem since I moved in last August. If you expect help from property management, good luck. They will dodge you as much as possible. They don't return emails, calls, and if you go in person they'll lie to you and tell you the property manager is busy. Save your money and time and look for a place to live elsewhere.

Participated in the scavenger hunt, it was awesome! The team went to great lengths to make it…read moreengaging and fun!

I have lived here 30 months, and I don't recommend, I get ignored by the leasing office and no one…read morereplies to my emails or my concerns. After spending 50-60k here you would expect some kind of "customer service" . Very disappointed in the complex, the back area smells like feces , there's dog urine by the front where guests enter, the carpet in the building needs to be cleaned. When my dryer would be moldy, they told me I needed to keep my dryer door open, when I asked for my vents to be replaced they told me it's "cosmetic" . For what you are paying you would expect better service. In the beginning when I got here it felt like home, now I have no words to describe my experience here.

I lived at Taylor Heights (now Sync) for almost 4 years. Shout out Brian, Nina, and Freddie.... 5…read morestars for them. However, the review is for upper management. Don't plan on buying a house if you are in a contract with them. They won't help you at all if you need to get out of your lease early. They'll make you pay back any concessions(move-in specials) you have, 85% of your apartment's monthly value. Plus 2 months of rent on top of it(60-day notice). I was looking at over $13,400 just to get out of a lease and they wanted most the money right away. Super unrealistic while in escrow for my house. Now I've been stuck with a mortgage and apartment payment.