I've had a lot of massages in my lifetime and I've never left feeling miserable and with bruising…read more These pictures are from 1 massage session. After I was home for a few days and still had a tender, sore back; I called Respa. Sent them pictures and they said they were sorry and that I'm a very good customer. She offered no compensation. Honestly, after that bad week of dealing with my back hurting; I called back and told her I thought I needed some compensation. Seriously? You hurt your customers and sorry should be enough. I will never go there again! You just lost 3 customers!!!!

Great massage, great prices, clean and very nice & professional. Able to go more often or get…read morelonger session because they are not as expensive as those larger salons and spas.

I had a wonderful massage experience! The therapist was very professional and made sure the…read morepressure was just right for me. The massage was both relaxing and effective, especially on my shoulders and lower back where I usually hold tension. I could immediately feel the difference.

Nice clean place. wonderful service. I had 90 minute deep tissue. I felt they did a nice job. I got…read morewhat I came for. THANK YOU.

The massage was relaxing and professionally done. The therapist was attentive and focused on…read moreproblem areas. I felt much better afterward. The only small issue was that the room felt slightly cool during the session.

I had my first massage appointment today with Rachel. She did an amazing job! The place was super…read moreclean and professional. I highlight recommend this place and ask for Rachel as your therapist. I will be back!

This foot spa was such a good deal, 1 hour service starting at $20. Whenever I'm in town I always…read morelook for a foot spa nearby. This service included 30 minutes foot soak and 30 minutes head, shoulder, arm and massage. After the therapist remove the bucket, they will wipe off the water and massage your legs and feet. Pressure was heavy, whereas my friend therapist pressure was lighter. The first room is the foot massage, dim and has about 2 rows of couches. The curtain rooms are has the beds for full body massages. Soft music playing in the background. Reservation recommended.

I had May. We really connected ! She was a teeny pretty lady who was strong and able to…read moremassage pretty darn deep as promised . It was relaxing . Understand that it's 1/2 hour with your clothing on and only your face , neck , arms and feet with legs and then a 30 min soak with no massage. It's like a "tune up" and I think it works ! Go May ! You're the bestest

I had a 90-minute deep tissue massage with Tum on a Sunday, and it was excellent. I've had head,…read moreneck, and shoulder pain from sitting for long hours, and he found every tight spot. It was definitely painful at times, but in the best way possible--it was exactly what I needed. The place was clean, relaxing, and the price was very reasonable. If you're looking for a true deep tissue massage, I highly recommend Tum. I'll definitely be back.

I asked for a massage for my birthday present. My son and his girl gave me a gift certificate to go…read moreto this place to get my massage. My visit was pleasant, from the beginning to the end and my massage was heavenly! I chose the $45 hot stone massage for one hour. My masseuse knew just exactly how to massage all the stress points on my body that were necessary to relieve the stress in my body. Just a word to the wise! I know some of the other reviews that I have read were not all positive. Their complaints boiled down to much pressure being applied during the massage and they were sore from their massage. There was only one time she put too much pressure. I asked her if she could do it a little easier and she replied I am sorry The rest was fantastic! Treat yourself you're worth it I have already put this on my Christmas list just FYI

Hidden gem in Palatine! I have been coming here for a little over a year now; once a month. The…read morestaff are very attentive and accommodating. Can usually get a same day appointment. The prices are affordable and no matter which provider I've seen they all been amazing. Their 60 and 90-minute specials are my go to's. Would highly recommend this location for their customer service and great price point.

Great massage. They seem to do many couples massages because rooms i saw has multiple tables. Music…read morewas relaxing.

Best place on Randall road..... now mind you I travel over seas for this type of massage. Though…read morethey don't have the esthetic they use there heart and soul to bring you healing through art. They use ancient techniques to massage which includes their entire body. Please try them and be open to a world experience

The massage was great! Tiny bit of a language barrier at the beginning as my husband had prepaid…read moreand there was just a bit of confusion however it was cleared up within minutes. My masseuse Mo was so sweet and accommodating to a knee injury that I have. The ONLY complaint I have (and the ONLY reason it's 4 stars - if it let me do half stars this would definitely be 4.5) is that the walls don't reach the ceiling so you can hear everything going on outside of the room so it's kind of hard to relax all the way. That being said I would absolutely recommend this place and I'm thinking about making this a monthly routine

My husband and I decided to try this place out for a couples massage and fell in love with the…read morefacility, therapists and program. We signed up for their monthly membership. They also have facials which can be used instead of a massage. We typically book a couples massage each month with the same therapists. I informed mine that I ride horses and tend to be pretty sore in my back. She does a fantastic job and I honestly do not have much pain after I ride now. It definitely helped with tension and soreness. I tried their facial last week and it was also really nice. They asked what my goal was for my skin and did a quick massage on my back and neck. Would highly recommend! The facility is very modern and they offer flavored water when you walk in. When it's cold outside, they give you a heated neck micro-bead pillow. The bathrooms are always clean and the beds can also be heated.

I like Hand & Stone. The waiting area is nice and you get a warm neck pillow and flavored water…read morewhile waiting for your appointment. The staff is always friendly. The facility is clean and calming for sure. I had a facial with Ashley. It was amazing! If you have not a facial before, get one! Massages, different creams & lotions, hot towels and pleasant smells. Probably one of the best neck, head and shoulder massages too. I will definitely book again with Ashley!