Refused to help when learned computer was custom made. Useless. On the other hand, Smarthands did a…read moreterrific job.

Got a quote from them via yelp with a very quick response time. I was even able to come in for an…read moreiPhone 8 Plus screen repair that same day. They were very friendly, quick (phone was done within an hour), and affordable. I would highly recommend.

I didn't use the service but he gave up front estimate based on the information I provided…read more Seems pretty honest and up front to me.

Fast, friendly, efficient, and he offers great prices!…read more This guy knows what he's doing! He cleaned a console I got second hand that was from a smokers home. Now you can't even tell, it looks and smells brand spanking new. Highly recommend giving him the opportunity if you're in need of help with your electronics! I will be sending friends his way if they are in need. Brandon is THE guy!

Very knowledgeable and helpful. Even though he couldn't bring my laptop back to life, he certainly…read moretried! He was able to explain the situation in great detail and never charged me for anything since he couldn't get it working, he's a stand up guy.

Couldn't recommend this business more! Visited a couple of other computer local computer repair…read moreshops on my way to this one, hoping to get quotes on my Laptop that wouldn't boot up. The first two I visited didn't even take time to look at it, they just said "your hard drive is broken" and quoted me hundreds of dollars. When I walked into Fix It Planet I was greeted by their friendly staff, then John took 10 minutes to open up my laptop and run some diagnostic tests, turns out the other shops were wrong. They got my computer fixed up in a day, and gave the best customer service possible along the way! I'm never taking a device anywhere else!

Based solely off the customer service…read more Called asking if they have any laptop motherboards. Was given a single word response of 'no'. Do you know where I can find any? 'No.' Only after I started prodding at the question was I told that laptop motherboards are hard to find and most likely only available online. At that point I figured okay, however I wouldn't mind stopping by considering how close it was to me. I asked for the name of whoever I was speaking to. Their response: 'it doesn't matter what my name is, your not finding a motherboard here' I suppose professional attitude in a public workplace doesn't matter either? Won't recommend this place to anyone in the military IT community or the surrounding communities.

Highly recommend this place. I had issues with my laptop and Robert fixed them. He made sure…read moreeverything worked before I left the building. Great, knowledgeable guy!

Well, I had reservations about this tech support center when we first visited. However, hubby…read morethought we should try them out anyway. The service: the support guys seems to try to be very communicative. However, often times information provided to you may seem contradictory or confusing. You may have several different people reaching out to you that you don't know providing updates and information on your device with private information. The price: I'm not sure what the going rate is for a charge, battery, or DC jack, but I paid I over $400. I felt like I was bamboozled a lil bit. Overall, my laptop was at this shop from about Oct 25, 2022 to Novemeber 23, 2022. If you know that you need a quick fix and this location can do the job quickly, I'd definitely try Tech Support.

5 star service highly recommended. Very helpful with our concerns got us up and running.read more

Samuel is a very honest tech. He discussed my laptop issue via email and gave me some really good…read moreadvice and all at no charge. I am very happy and will do business with him when I need it and have recommended him to my son who is thinking of buying a new PC.

Phil is an absolute All-Star!! I called Phil after a…read morecompletely disappointing experience with Nextlink. I was exhausted and dejected. Basically no service coupled with my need to work from home, led to a rough morning. I found Phil on Yelp, called and he answered! He was understanding and sympathetic to my situation. He graciously listened to my problem, offered a few suggestions and basically walked me through a resolution to my problem. And now I have internet!! He is a good person, a standup guy and I'm so grateful to him for his time and support. Highly recommend!!

Phil is extremely responsive and very knowledgable. He suggested the most cost effective way to get…read morethe best internet speed throughout the entire house. I would highly recommend!