Every time my family got letters or packages forwarded from this company my letter envelopes are filthy and my packages look like they were stepped on with dirty boots. I do not think this company cares about cleanliness and keeping letters in good condition. And they shove the letters into tiny envelopes to save money on shipping instead of buying the next size up envelope. Their store hours are like 1 hour a day. So no time for cleaning for sure. I switched to a better company called "Physical Mailbox." read more