Run..run fast.... Do not hire this company…read more Took 1 1/2 yrs to even get them to start repairing damage to my home that the company caused, only leaving me in a mess and refusing to put my home back to pre-damage condition. Horrible

We ended up having a sump pump issue and needed a mitigation company to come and help with the…read moresoaked carpet etc. Glenrose Plumbing (the best plumbers in the Spokane area!) recommended Allklean, and we can see why: Cameron showed up and immediately went to work figuring out what needed to be done. Nathan and Dave ended up coming in later to remove the carpeting and start disinfecting the spaces that needed it. They have been absolute rockstars. Cameron really helped us feel secure: he communicated clearly what the process would be, what he needed from us, and what would be happening as time went on. Allklean is the second mitigation company we have needed to use in the seven years we have been at our house, and thankfully they have been the best!

Creekside has been great to work with and their team is very attentive and helpful. They care for…read moretheir clients and work with them to ensure the experience is to their satisfaction. It doesn't matter the size or shape, they care for the projects and that is important to have with projects being a house and the ultimate goal is for it feel like a home in the end. Highly recommend!

We had a flood in our fully furnished basement and Brennan took our call and spearheaded the entire…read morerenovation work, disputes with the claims adjuster for our insurance, and had everything done in a matter of a few short weeks!! We have had the worst luck with contractors and landscapers in Idaho and I have to say, Brennan and his team far surpassed our expectations not only with the quality in their work, but there level of honesty and integrity, and efficiency in how quickly everything was done. We refer everyone we know to them, thank you so much Brennan! Lifelong clients

By far the best restoration and mitigation company around. High integrity, honest, fast, reliable…read more. highly recommend!

A pipe burst in the middle of the night which flooded the basement. I contacted the Servpro 24 hour…read moreline and help arrived within 2 hours. They got the water shut off and the next day started cleaning up and documenting the damage. The Servpro team has been prompt, efficient and professional. Servpro has made the disaster less stressful. I highly recommend them.

STAY AWAY FROM THIS COMPANY Horrible business no…read morecommunication. They put. A lien on our house due to not paying. We have proof and never got the check from insurance until the end of the process. As soon as we got the check, we deposited it and when it cleared we wrote a check and sent it in. They wouldn't remove the lien and they charged us fees. There were beyond rude and treated us like we were just a paycheck instead of a client that they should be working with. I would never recommend this business and i would proceed with extreme caution and document everything. They are very chase and corrupt.

Super fair pricing and great customer service. They came in very short notice to do EPA certified…read morelead paint testing that I needed for a construction project I needed to start. I will use them again for when ever I need their services. Angela Trevino

When I called them for a flooding issue they came out pretty promptly. But then after, we never…read moreknew when they were coming back. We'd get calls late morning that they are at the house etc. They also broke stuff when removing it so they could access the affected drywall, had no organization where the put things they removed. We found half the toilet paper holder in one room, the other in another room, this happened with several items. I had our contractor remove the bathroom flooring, The Person from service master said it would take a few weeks to do that(contractor did it I. An afternoon) and they had already been there a few weeks. The topper was that after we hadn't seen them for a few weeks, they called me and asked if I could sign the contract and they were finished. A few calls to the homeowner would be great.

most kind and helpful, punctual response with professional assistance. should always be your first…read morechoic.

Work was started on my project in February 2025 and is still ongoing 14 months later in April of…read more2026. I was promised a 4 to 6 week start to finish on this job. Juan's and his workers were rude and incompetent. Juan was often rude and one time was actively hostile and acted like he wanted to fight me. Juan's workers told me they had never done floors before. His workers continuously made mistakes (not cutting the flooring correctly, they had to buy extra materials because of mistakes, not using the correct tools, hiding mistakes, causing more damage, spilling stain in my concrete , not cleaning up their messes, leaving front door open three times when they left), they were often hours late or would not show up at all while I waited around all day with no one following up with me, eventually Juan avoided all my texts and calls as well as Broughtons. Juan was openly hostile on one instance acting like he wanted to fight after he had to fix a damage that did to my counters I had told Broughton numerous times that I was uncomfortable with Juan and his workers because of all the incidents but he said Juan had already been paid so Juan needed to fix the work. Broughton told me there would be no further payments needed from me if we continued to use Juan's company to finish and we only partially fixed mistakes and didn't have to redo the entire flooring and baseboards and I didn't leave a bad review, BBB complaint or complain to the insurance company or the owners of the company. Broughton later had told me that Juan had been lying to him and Juan stopped returning his calls then Broughton stopped responding to my texts and calls so after 2 months of no contact I reached out to other companies for estimates to fix the job that AllKlean had not finished. If Broughton and Juan were fired why did no one from All Klein ever contact me? Even during and after I hired the Idaho handyman to repair some of the work that left damages to my house, no one from AllKlean ever contacted me to check up or follow up. Broughton left the job unfinished and my new floors, baseboards etc damaged, with material left in my garage taking up needed space, my bathroom was left with the sink and toilet unattached for months until I hired someone to make my bathroom usable and my furniture in the garage or out of place because there was no flooring or damaged flooring in parts of my house. I hired the Idaho handyman to finish the job since no-one from AllKlean Klean would call me back and fix these issues, who said they can only do a "Bandaid" repair the replace entire flooring and baseboards to complete the job properly. The employee of the Idaho Handyman who did repairs wife works in AllKleans billing department. 3 other companies that came that give me a estimate to complete the job that AllKlean was supposed to do said it the entirety of the floors and baseboards and bathroom sink had to be replaced to fix properly. In October 2025 I received a final bill even though the work was not completed. I called and told the female in the billing department that answered the phone that work was not done. She put me in touch with the person that took over for Broughton. This person told me not to pay anything until after he and the GM came out and inspected the work that was done and both he and the GM would come to my house to inspect the job. Neither he nor the GM came out or called me to inspect the floors etc.. I called back after a week of not hearing from anyone and was told by a female from the billing department that she couldn't get ahold of the person in charge of my account but she would leave a message for him to call me. I never received any sort of correspondence from anyone regarding my job until the end of April 2026 where I received yet another bill saying that the work was completed (it's not complete after more than a year). I called Stephanie from the billing department and explained to her what was going on. She apologized and put me in touch with the guy that is charge of my job. I told him what was going on and he said that both him and the GM would come out this week to inspect the job. Which ironically is exactly what was told to me in October of 2025 and no one ever reached out to me or came by then. I understand that both Juan and Broughton were fired for the incompetent work they did. Since Broughton was fired why did no one from AllKlean ever reach out to me to regarding my job? I received no voice mails or emails or texts from anyone other than the billing department since Broughton was fired. I talked to the new person that replaced Broughton to oversee my job twice in the 8 or so months since Broughton was fired and both times it was I that reached out to him both times after I received bills that the job was done when it isn't done.

They are the best company! They are so good with people and do such a great job. Also a young…read morefamily trying to grow their business so please use them! I 100% recommend them and I am on my 3rd water damage repair

Had a mold issue, and Black Swan responded quickly within the same day of my initial call. Showed…read moreup that evening and provided a thorough evaluation of the property along with recommendations for abatement. They returned later to run air blowers and deal with the excess humidity. All along communication was excellent, and I appreciated their attentiveness and professionalism. I would definitely do business with them again in the future.

I was looking forward to having them clean my ducts and my dryer vent and had a very pleasant phone…read moreconversation to get my quote and set up the service. Unfortunately, nothing about the service visit was as expected, including the quoted pricing. Here is an excerpt from the email I sent to them, which went unanswered: - Originally I was quoted a discount price on the dryer vent cleaning that I was told was a greater discount than the military discount. At the completion of the service, the dryer vent discount was not offered and so I paid more for the service. - I was also told that the service would take approximately 3 hours to complete, and then was told by the technician that arrived that it take approximately 2.5 hours. He was done in 75 minutes and appeared to be in a hurry. No explanation was given as to why the work was done early. - There was dirt and debris located in every room after the technician left. I spent almost an hour vacuuming floors and furniture to clean up the mess left behind. - The brand new filter was still accumulating large pieces of dust and dirt after the service was completed. I was told the vents were completely cleaned. Disappointed to say the least....

For five years I have used Stanley steamer for my carpets , Not anymore ! Nu look came right behind…read morethem and cleaned what they said couldn't be cleaned anymore .... The cost was about the same , but the end results are entirely different - they have my business from now on