Three strikes on three different job…read more First time I had them consult on a laundry room leak as part of a real estate transaction. The Information given by the owner, Jason Moshan, was total bullshit and would require ripping out a wall & replacing a bunch of plumbing, when all that was needed, was a new valve on a washer box. The second real estate transaction, I discovered the shoddy work at Affordable Restoration, was when they were hired by the sellers agent to tarp a roof, but had shingles blown off, and we could freeze the sheeting. Lunch the tarp was removed for repairs to be made. Turns out it was an old tarp filled with holes that essentially was pointless. But of course, the agent that had them tarp entire roof was charged full price. Third experience: a client called for a roof repair after they had Affordable Restoration install a roof that was done wrong. The client has been trying to reach Affordable Restoration and can't get a hold of anyone or get a callback for weeks, so they called our roofing company to make the repairs. We found the roof was not even installed properly.

I have done my research on this company…read more This business is not licensed to work in the state of Washington. The owner Jason Moshan runs his business out of Idaho. He has $11,700 in outstanding warrants with the LNI of Washington. He works under his partner, Michael Hardin of Affordable Radon LLC who just recently got his GC license in Washington less than four weeks ago. See link to Jason Mashon on LNI.wa.gov: https://secure.lni.wa.gov/verify/Violation.aspx?VIO=NTHRM00796 Here is the violation # NTHRM00796 (satisfied) The $11,700 is owed through his last company United restoration. LNI of Washington says Jason Moshan is not allowed to work In the State of Washington as a contractor. Jason and Michael send two invoices for the same work as Affordable Radon and Affordable Restoration. Essentially, double billing for the same job. Their invoices have grammar errors and don't know what "110" power is. Their invoices read, "100" power. There is no such thing as 100 power. None of their invoices holds any type guarantee as they do not run a legitimate business. All vague terms on work completed. Affordable Radon has no website and no other advertising. Michael of Affordable Radon LLC only holds a designation for Radon Measurement and not Radon mitigation. Even though, he is installing systems. He also does not pull permits for electrical work and he is not an electrician but does his own electrical work. Credential link for measurement only: https://nrpp.info/listings/bl-11793.html Lastly, they have Sam Jankovich on their website for a testimonial. Mr. Jankovich passed away last year. He used to be the athletic director for WSU.

Casey arrived promptly and did an exceptional job! We needed our dryer vent cleaned and when done…read morethe mess that made (as well as our fluff on the floor) was totally cleaned up. He even noticed that our hot water hose was dripping a little bit and cautioned us to monitor it. While he was here, I noticed how disgusting our ceiling vents were getting. Casey called his boss and was able to make time to clean those on the same visit. A Nu-Look was easy to book, responded quickly, arrived on time, did a great job, cleaned everything afterwards, and was very reasonably priced. I will certainly be using them for our other cleaning needs!

I was looking forward to having them clean my ducts and my dryer vent and had a very pleasant phone…read moreconversation to get my quote and set up the service. Unfortunately, nothing about the service visit was as expected, including the quoted pricing. Here is an excerpt from the email I sent to them, which went unanswered: - Originally I was quoted a discount price on the dryer vent cleaning that I was told was a greater discount than the military discount. At the completion of the service, the dryer vent discount was not offered and so I paid more for the service. - I was also told that the service would take approximately 3 hours to complete, and then was told by the technician that arrived that it take approximately 2.5 hours. He was done in 75 minutes and appeared to be in a hurry. No explanation was given as to why the work was done early. - There was dirt and debris located in every room after the technician left. I spent almost an hour vacuuming floors and furniture to clean up the mess left behind. - The brand new filter was still accumulating large pieces of dust and dirt after the service was completed. I was told the vents were completely cleaned. Disappointed to say the least....

I used Complete Restoration for crawl space and attic mold remediation services and overall wish I…read morehad chosen a different company for several reasons. If this business is used I would recommend double checking the work as it progresses and don't assume it is being done thoroughly or correctly. The original estimate was done on time and in a professional manner and the young tech, Mason seemed knowledgeable and confident. The estimate included mold removal from my attic, removing debris and old insulation from the crawlspace, temporary sump pump service, replacing insulation and laying vapor barrier throughout, Also they were to permanently affix an attic fan vent that had fallen and was contributing to moisture. Services also included installing soffits and a ridge vent on roof. Mason and his two hired friends were the crew and his helpers could be heard under the house shrieking about spiders and other unpleasant things found in crawlspaces. The two helpers were clearly not prepared for this type of work or environment. I had to call Mason to return after peeking in the crawspace to find insulation hanging in several areas. He returned and fixed the insulation and claimed it was his helpers that did the original work and he didn't double check them. I also had to have Mason return to re-install the attic fan that had fallen after he affixed it with black electrical tape to the exterior vent. Later that year I noticed the fan vent had fallen again so I had to permanently affix it using a small screw rather than tape. I paid a pretty hefty invoice and received a two year guarantee. One year later I was in the crawlspace for maintenance and noticed lots of debris was not removed originally and had been covered over with vapor barrier. I sent pictures to the company and Mason's uncle, Mike agreed it was incomplete and sent Mason and his friends back to finish. They hauled off lots of debris and upon inspection I voiced concern that a large area of vapor barrier had been removed to get the debris but not replaced. Mason agreed it should be done so he went to get more vapor barrier. The team left and I went to inspect and found a huge bag of debris left under the house and discovered a decent sized area where no new insulation had ever been installed as contract stated. I again reached out in a reasonable and professional manner to the company with email photos and texts about missing insulation and they completely blew me off with no reply at all. I would recommend a different company overall due to poor quality of workmanship and unprofessional conduct.

A few learning curve issues hopefully have been worked out…read more RESPONSIVE Friendly Workmanship Value: A few issues I hope are resolved: 1) Mason and his friend (who was in high school last fall) were the onsite work. There were days they waiting to come work until after school, which left them onsite only a few hours each night. I didn't know that was the Olán until after it had occurred which extended the remediation out days. It would e a problem in a vacant space, b it u had displaced tenants until work was done. Then a day where someone got sick so they were only onsite a few hours. Nothing can be done about that & they communicated the situation to me, which was appreciated. THE PROBLEM: I was billed for each mobilization. So -day of work done over 4 days' and they billed me to mob/demon each 2-3 hour day of work. I told Mason when he told me they were sour king after school hours that it wasn't my problem that he wasn't working 8-12 hours at a crack and it shouldn't cost me the extra trips, b it I was billed for them. And management (mike & nikole) justified billing me extra non-onsite worked hours, by saying they didn't bill me for XYZ b/c they were new at the time so it all even out. Well.... sorry they hd a learning curve but you eat the cost of you form bill for XYZ you don't Uber bill the client in other area to 'make up for it'. 2) I didn't get invoiced for months. 3) FALSE STATEMENT: they told me that whatever the insurance paid out I had to pay them; which isn't true. My insurance agent made it very clear I hire and manage whatever contract I want. I am invoiced and I pay the contractor. The insurance company paid me why they felt the claim cost would be. I approve the invoices and pay who I hire based on their bid. 4) I had to get Complete Restoration to come back out with fans a second time as they left when the crawl space dirt was still wet. They did come back out but not they day they said, but 3-4 days later. 5) I asked Complete Restoration to spray bleach water on some beams when they were in the crawl space, a few minutes of work. They did, but later told me (when they were justifying billing the extra hours) that they didn't bill me for 'mold remediation' and they could have. I worried for a Mold remediation company and am fully aware of what a full remediation entails. The few minutes of work done while they were already in the crawl space, does not justify trying to string arm a client with a statement about what they could have charged... when they said spraying beach water while they were in the crawl was no problem. 6) I did have to call most days to get job status updates, to find out what work was done and what hour were worked, when they'd be back etc... I asked Mason to better communicate with me those things and he started to, which was appreciated. Overall I'd use this company again and recommended them, HOWEVER: -KEEP TRACK OF HOURS WORKED, -be sure to get pricing up front, -be sure to know when they are going to work, - be sure they invoice you directly, -communicate with your insurance company so you know why is true, what you have to pay for, who you pay and how the process works so you aren't manipulated.

A pipe burst in the middle of the night which flooded the basement. I contacted the Servpro 24 hour…read moreline and help arrived within 2 hours. They got the water shut off and the next day started cleaning up and documenting the damage. The Servpro team has been prompt, efficient and professional. Servpro has made the disaster less stressful. I highly recommend them.

STAY AWAY FROM THIS COMPANY Horrible business no…read morecommunication. They put. A lien on our house due to not paying. We have proof and never got the check from insurance until the end of the process. As soon as we got the check, we deposited it and when it cleared we wrote a check and sent it in. They wouldn't remove the lien and they charged us fees. There were beyond rude and treated us like we were just a paycheck instead of a client that they should be working with. I would never recommend this business and i would proceed with extreme caution and document everything. They are very chase and corrupt.

We had a water overflow on the 2nd floor. We are so grateful that ServiceMaster was able to come…read moreout to our home the very next day and pull out any materials that got wet. Phew!

From the owner: We provide our customers with inclusive service, specializing in disaster restoration from start to…read morefinish for the entire project. This includes inventorying, cleaning, restoring, and storing contents that have to be removed from the affected structure and managing the salvageable and non-salvageable contents lists for our customers. We provide mitigation for water damages, remediation for mold, specific cleaning techniques for different types of smoke damage and contaminants. We work with the insurance adjusters and carriers during the claims process so it goes well and to avoid surprises later. We're dedicated to our customers and committed to providing them with the best disaster recovery experience possible.

Creekside has been great to work with and their team is very attentive and helpful. They care for…read moretheir clients and work with them to ensure the experience is to their satisfaction. It doesn't matter the size or shape, they care for the projects and that is important to have with projects being a house and the ultimate goal is for it feel like a home in the end. Highly recommend!

We had a flood in our fully furnished basement and Brennan took our call and spearheaded the entire…read morerenovation work, disputes with the claims adjuster for our insurance, and had everything done in a matter of a few short weeks!! We have had the worst luck with contractors and landscapers in Idaho and I have to say, Brennan and his team far surpassed our expectations not only with the quality in their work, but there level of honesty and integrity, and efficiency in how quickly everything was done. We refer everyone we know to them, thank you so much Brennan! Lifelong clients