Manny Pozo and the amazing team of professionals at BioResponse were a life saver after my office…read morewas flooded during a deluge. While the water was still pooling in my floor, I called Manny and he picked up on the first ring. His team was at my office at the precise appointed time the following morning. They were courteous and respectful of my property and sensitivities, and moved quickly to preserve my belongings and mitigate the damage. It was a great relief to work with such a dedicated and responsive team. I recommend them to anyone contending with water damage.

BioResponse was referred to me by a colleague. Everything I was told or promised verbally was…read morereflected in the contract and in their performance. They have been on time as promised and have followed the schedule and pattern we created every time to minimize impact to our clients. They have been flexible and professional every step of the way. You don't find many companies like this anymore.

This company is horrible. the Business card says Mr. Steam, their invoice says "Steam Carpet…read moreCleaning" and their website is Steamandbeyond.com and the CC shows yet another name. This company was hired by Costco to remove some dirt from my carpets their delivery men had brought in. While he was here I asked him how much to clean the other 2 rooms a bedroom and an office. He quoted me $395 to shampoo the 2 rooms and $110 to steam clean the 2 additional rooms. I agreed to steam clean. He told me not to go upstairs on the freshly cleaned carpet for 4-6 hours. After he left I took my shoes off and ran upstairs anyway. The hallway and stairs he charged Costco over $400 to clean was wet and clean. I go to check the 2 rooms I had paid him for they were still dry, not a piece of furniture had been moved (my office chair is on wheels and that was still there) and there was still some cat litter on the floor by the litter box. I called him back after he left and explained he did not steam clean my carpets and he insisted he did and that steam cleaning does not leave the carpets wet. I would give him the 4 stars for being able to remove the dirt from the stairs that Costco hired him to do, but he did not do the work I hired him to do then he lied about it. Unethical - do not use. The multiple names alone should be an indication of the service. Why would you use so many names if you were good in your industry.

I called this company after my toddler put ketchup on my $3,000 sofa…read more I explain the nice guy over the phone how critical time is and he came into my house in 45 min! He cleaned the sofa in a snap, perfect results and so reasonable price! He explained me that they are local company and was nice and professional. I'm so happy I contacted them!!! Highly recommended!

Our plumber referred us to Total Care Restoration after confirming a leak from the A/C at our home…read more We are so happy that we did! The professionalism and care of Zack Bethea, our Account Manager, were exceptional. He is also working with our homeowner's insurance company and keeps us in the loop. We are delighted with Alexander's outstanding service. Alexander arrived on time, provided excellent information, and left the area perfectly clean. He was super careful with the stuff he had to move and put back. We highly recommend Total Care Restoration.

Finally got around to leaving my review for Total Care Restoration. After having water damage from…read morean underground sewer pipe leak, we were referred over to Total Care by our plumber. Peterson handled our work, and did a great job. He was timely, responsive and proactive in making sure the job was done to our satisfaction.

This cleaning business has been so supportive of our needs. We have used this team for over 6 years…read morenow. They have customized all our cleaning needs like no other team. They are so great with our pets and have always gone above and beyond. Especially when we had surgeries and couldn't get to the bigger tougher jobs. Sparkling clean have always been compassionate and worked with us. I can't recommend Sol and her team enough. Highly recommend. You will not be disappointed!!!! Their prices are great and meticulous service.

after being in a really rough situation with my place, these were the guys to call! Edgardo had…read morehis team out in no time. Jairo was great to work with. helpful in explaining the process and moving everything along smoothly. the entire team was very professional and most of all, clean. i would recommend them times 10!

single mom here! from Miami! and a new (first time) homeowner!…read more I'm SO HAPPY to have found and connected with RELIABLE and TRUSTWORTHY people! having recently discovered that I am super reactive to mold, I decided to have my new home inspected for mold. A fellow Miami mom from a FB group posted about this company and highly recommended them, so I reached out. Edgar responded immediately and scheduled a FREE inspection for the following day. He came over with one of his team members and checked out my home. He gave me some new homeowner tips too which I super appreciate as a new homeowner! Being a remediation company, OTM wasn't able to test for mold in the rooms we suspected could be an issue. So he connected me to another company, MOLD ASSESSMENT SERVICES (check out my review for them too) that helped me out just as good! After results were in that there was in fact mold in these areas, OTM came back and serviced my home - while I was out of town! I have to mention that because the fact that I could trust someone with my new home while I was out of town is a BIG THING!! for me anyway! Not only did we have to remove mold and sanitize the entire home, we also had to replace the drywall and paint the ceiling AND get the air ducts and A/C unit cleaned - so much I know!!! The A/C company that came out was SO FLOW AC - check out my review for them too!! Thankfully Edgar had a contact for everything that had to get done and scheduled it all to be done before I arrived back home - so APPRECIATED!! He was the lead on the project and stayed in touch with me the entire time. Sent me updates along with pictures of the process everyday! EVERYONE that was involved in getting my home back to a healthy and safe place to live in did an AWESOME JOB! I am so impressed by and GRATEFUL for Edgar, OTM & their willingness to help me and my family! THANK YOU!!!

When my godmother had to be put in the hospital her house got filled with mold. Mold avengers were…read moreso supportive throughout this whole process, walking me through details and helping me understand the process. The service they provided was spectacular, and they did everything so quick. I would highly recommend to anyone going through something similar.

I had mold on ceiling from a roof leak. The mold adven. Came in and clean it right up. Very…read moreefficient and on time. Flexible with my schedule. Thank you.

Disappointed. We were looking to get a damaged solved at a…read moreproperty And these gentlemen were really unprofessional they weren't wearing a mask during this hard times of COVID, and one of the was coughing really bad. and treated us like if we were nothing besides having to wait for them a Bunch of time. Guess I'll go look for another serious company.

I've never had to do mold mitigation before so I was apprehensive. I was recommended by a friend to…read moreuse Recovery 911 Mitigation. Everybody I talked to that work for the company was super friendly and helpful. All the workers did a quick thorough job and I was surprised by the level of cleanliness when they were doing the work. I had a few concerns but every time I did they were addressed and they help solve my problem. They even explained why I had the issue in the first place and gave me tips to prevent it from happening again. I will recommend Recovery 911 Mitigation to my friends and family if they ever have a problem

I have a house in the Kendall area that I bought about two years ago. I have it rented out and my…read morerenters called me that they got back from work and found water on the floor coming from the kitchen. A plumber went out there to fix a problem and they recommended to use a water restoration company to dry out my kitchen cabinets and floors to prevent mold. Luckily I found this company online because they came out the same day and guided me on my first homeowners claim ever. I had no idea this was something that would be covered and did not have any out-of-pocket expense because they were able to bill the insurance directly for all the services. I recommend talking to jorge he was the one that helped me out the most. I'm a big yelper too so decided to share my great experience and get the first review badge on this one!

Thank you so much for doing a great job at my house!! Tony, even though this was a stressful…read moreexperience you and your team did such a great job and made our lives easier by cleaning everything and getting rid of the mold and always keeping me up to date. I will definitely use your company if I ever have any issues. Thank you so much!