The remodel is great. Gave it 4 stars cause it's not open 24 hours a day which it should be . There's always tons of people waiting outside waiting for it to open at 5am . No point in being called 24 hour fitness if your not open 24 hours a day ! read more

Bad 24 hour fitness. "Newly remodeled" but everything's broken lol. Half the cardio equipment doesn't work and no TVs work. Locker rooms are nasty with no proper working showers. Homeless people sleep inside the gym especially on weekends. Staff doesn't care to refill paper towels and toilet paper. Club manager is rude. Disregards members and concerns. read more

The gym management has been extremely disrespectful to its members. After waiting patiently for the renovation to be completed, we were eager to come back--only to find that many longstanding issues still haven't been addressed: * All of the TVs in the treadmill area are still out of service. * The only shower in the wet area has been missing proper hardware for more than two years. * Many of the men's shower stalls either have no running water or are missing shower heads. It's very disappointing that, even after the renovation, these basic maintenance issues remain unresolved. Members deserve a facility that is safe, functional, and properly maintained. It is time to leave 24 Hr Fitness read more

24 Hour Fitness - Broken hardware for ... more than 2 years - Gyms Near Me - Milpitas, California

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All the bad reviews I've read that people have made about This gym is right! Don't come here! - front desk occupied on phones and no greeting from staff - they had built a new massage room and ended up locking it up and not letting members use it because it was for "personal trainers only" - paper towels and sprays are ALWAYS empty!!!! I mean ALWAYS. Hopefully with the new remodel it will Come with new staff as well and the up keep will be maintained consistently and the stars of this place will go up. read more

Walking into the gym don't expect to be greeted by the staff - even if there are three of them at the desk and one is helping a customer while the other two are goofing off with a rubber band. But not being greeted is the norm. People don't re-rack their weights but neither does the staff. Walking by the turf area you will see weights strewn all over with no one using them. The personal trainers walk around like they are some superior beings. Would never consider getting personal training from any of them. Paper towel machines are often empty. The fans have dust caked on them like they haven't been cleaned in years. Lots of room for improvement. Hopefully with the new remodel things will get better all-around. Lot's of people looking for jobs so they should not have a problem finding a good quality staff. read more

Deplorable smell! I gave it another chance but just couldn't stand the despicable stench in the air! Had to leave in the middle of a Zumba class. Gym needs to invest in a commercial air purifier, dehumidifiers and stronger exhaust system. read more

Honestly i want to say good things but am also a realist. I love visiting different gyms around the state, country & world. Being a homegrown Milpitas citizen seeing building being filled than slowly deteriore over time hurts. Is this the maintenance quality of 24hrs? I understand what the company is going through logistically like a-lot of companies that file Ch.7 But please maintain facilities: bike seats missin parts of seat. Obvious nails and missing food in Sauna. Kuddos to a newly renovated PT room but what about our general population? Im i suppose to be surprised the steam room doesn't smell like mold or mildew? Because patrons come w/their personal peppermint or eucalyptus. read more

"Barely Passable for the Basics" I really wanted to like this gym, but it's the little things that keep adding up. For starters, they don't even have the pins for machines that require them. So unless you bring your own (which... seriously?), you're stuck. That's just basic maintenance. Also noticed several mismatched dumbbells -- same weight listed, but different sizes and makes. You can feel the imbalance, especially when you're doing anything that requires symmetry or stability. It's sloppy and kind of annoying when you're trying to take your workout seriously. The place isn't terrible -- it's open 24 hours, which is great, and there's a decent amount of space and equipment. But the lack of attention to basic upkeep makes it feel like they're just phoning it in. Not expecting luxury here, just functionality. Wouldn't be my first choice if there were better options nearby. read more

24 Hour Fitness - Mismatched Dumbbells - Gyms Near Me - Milpitas, California

After the remodel, it's been so packed. The gym is probably over capacity and they are still okay with letting more people in. None of the new TVs work. The AC doesn't even work. The new layout is just weird read more

Good price, convenient, undisciplined employees. Employees don't care if clients sit on equipment and serf on their phones. Many customers wast lots of time waiting for equipment that is not being used during peak hours starting at 3pm Monday through Friday. It's like they have dibs on the equipment until they're finished with all their sets. God forbid they have one or two workout partners. read more

Water machine broke today. Bad on a hot summer day and doesn't seem like urgency or any calls to have them fixed. read more

24 Hour Fitness - This gigantic fan of whirly spinning death doesn't look structurally sound to me. - Gyms Near Me - Milpitas, California

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It's actually quite sad how bad this gym is. Been coming here for a long time and will continue to do so because it's 5 minutes from my house. Things could be so much better with some upkeep. There's no shortage of staff as I usually see 3 to 4 people at the front desk at any given time. It's the little things, replacing equipment like the rope attachments that are all torn and ripped apart. Refilling the paper towel dispensers and spray bottles. Having spray bottles with the actual spray attachment. The sanitizing dispensers are broken and empty. I can't tell you how often the paper towels or spray bottles bottles are completely empty. Maybe 70% of the time? It's not even an exaggeration. Ironically, the night I decide to write this review they actually have paper towels and spray! I went to the bathroom and there was no toilet paper, no seat covers and the bathrooms were just disgusting. Looked like a bathroom you'd find at a campground. Not sure if there's a suggestion box or what, but management has gotta do something! It really doesn't seem like too much of an ask or too tall of a task especially when the gym closes at 11pm. We don't even have 24 hour access which is in the name! Lol. Wild... read more

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Went back today since writing this original post, I believe 26 days ago...still not any better with the missing pins. I love the creativity of others with screw drivers. I think I also saw a long construction screw and a sharpie! I ended up buying my own weight stack pin from Amazon. Shoot they should give me a discount off my membership for every check-in with my own pin, towel or other equipment that the dues are supposed to provide. Although I have to say to those people who rip off the pins attached to the machine with a bungie...why?!?! read more

24 Hour Fitness - Screw driver because the weight stack pins are missing - Gyms Near Me - Milpitas, California

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Dirty men room, always missing weights, broken equipment & complaints are never Answered. read more

The Milpitas location remodel is complete! The whole workout area of weights and machines looks great, organized well and clean. The flooring is all new and great. There is just one huge problem with the remodel. All the cardio machines are now located in the back corner near the locker rooms. There is no ventilation back there in spite of the vents plus no ceiling fans at all! It is so hot and stuffy that it just ruins your workout. This must be fixed. Removed 2 stars. read more

Easily my favorite location years ago and has gone straight down the gutter. Thought it would improve but each visit proves me wrong. What's new this time? We can't turn the fan on because the manager isn't here, sometimes people complain about the noise? For the only two fans not on. Sure, ok. Chick at front desk, should've gotten her name, just looks disgusted standing there and like how dare you ask for air in a hot gym. And then the 'now usual' I've come to expect others have mentioned in the comments. Still missing pins from the machines, empty paper towel rolls, questionable fitting room cleaning etc. People that come are cool, staff questionable. Don't have to go out your way to be friendly, but simple welcome/hello will apparently cause you to self implode. Do better pls Milpitas. read more

This place just got a remodel this month and it's already gone to shit! It's not the gym employees obviously it's the members! They did the same to other gyms well 24 was getting remodeled. Come on people take care of shit read more

SCAMMERS AND LIARS. 0 stars if I could. My friends were all sold memberships as part of a deal that their older membership would get canceled. A lot of them now have duplicate memberships with the deal not being honored. On top of that, the managers cancel reoccurring training for clients and then go back on their actions to keep netting in profit for each month to make themselves look good. Bunch of thieves is what they are. read more

The gym is poorly maintained, with missing weight stack pins that members likely take due to the lack of upkeep. Regular maintenance would prevent this issue. Additionally, the front desk staff is inattentive and does not acknowledge members. Overall, this is one of the worst gym experiences I've had. This gym is the perfect place to observe poor etiquette, as many members set up their equipment inconsiderately, recording themselves and others. If you're seeking selfie sticks, tripods, and a place to witness disrespect and malfunctioning equipment, this gym is the ideal destination. Also, If you enjoy watching people occupy gym equipment while they endlessly scroll on their phones instead of working out, then this gym is the perfect place for you! read more

*****incapable management***** Most of the Men's shower stall are out of order for 3 months plus now. When asked at the front desk- there is one std reply "parts have been ordered". Long lines & lot of frustrated people can be seen at this place. How Pathetic! Management does not seem care about this. read more

This Gym Is a Lawsuit Waiting to Happen!! Absolutely mismanaged from top to bottom. The equipment here isn't just outdated--it's dangerous. The rope machine is literally held together with a shoelace. Machine pins are missing across the board, so members are resorting to jamming in Bic pens just to get a workout in. Several treadmills and ellipticals have exposed wiring--one wrong move and someone's going to end up electrocuted. Restrooms are terrible, and paper towel machines are always empty. I prepaid for a full year but still walked away because I value my safety. I'd rather eat the cost than risk a serious injury. This place is a walking liability and a class action just waiting to happen. I have no doubt I'll recover my dues one way or another when the inevitable legal fallout lands. Management should be ashamed--and legally worried. read more

24 Hour Fitness - Really? - Gyms Near Me - Milpitas, California

RIPPED ME OFF FOR $300! WORST GYM I HAVE EVER JOINED. I paid for an annual membership in full and they said they'd give me 2 free Personal Training sessions. I didn't want them and have never used them. But a month later, I got a $97 charge out of no where. I asked the manager, Andy, and he said it was for PT sessions. I told him I have no interest in PT, I still have the 2 free ones they gave me on my account. He offered to refund me. Never refunded. The next month, the same situation and conversation was had. Never refunded. The next month it happened AGAIN! Finally they have stopped charging me but I've not been refunded the $300 for sessions i NEVER USED OR EVEN WANTED! Terrible service, plus the equipment is old and frequently broken. The locker rooms are gross. The paper towels and spray are almost always empty. This is by far the worst gym I've ever joined. I can't wait for my membership to expire. read more

I recently cancelled my yearly membership. Here's why you shouldn't go to this gym: 1. Missing pins on all equipments. 2. They don't even have pins to borrow 3. Overcrowded. Some people block multiple equipments. 4. Can't find 20-25lbs dumbbells ever. Not sure if they are stollen or not. 5. I asked them to cancel membership but they didn't. Had to call my credit card and dispute the charges to cancel my membership. read more

I'd much rather go running at the park for free, but it was a bit too rainy on this day, so I visited the fitness center with my bf, using a guest pass, and was quite impressed with the ease of entry as a guest (just had to create guest account on the kiosk), availability and variety of equipment, and the overall atmosphere. There was a good number of people in there, but they were nicely spread out, so it didn't feel crowded. I spent much of my time on the treadmill while my bf went swimming. Many of these machines were in use and in good condition (I only saw one with an "out of order" sign), but there were enough for instant use, and I was able to get in a good 4 miles while watching the TV screens above (one with an animal show, the others with the football game). I liked the ease of using the machines and not having to interact with staff, and in the end concluded that this facility is a pretty good rainy day option... even though I don't mind getting a bit wet and still prefer the outdoors where I can explore more. It's a shame they're not actually open 24 hours like some other locations (11pm seems a bit early for closing time too). But if I can come here with a "guest" membership, and don't have to spend a dime, that's all good for me. read more

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‼ THE WORST GYM OF ALL TIME ‼ They expect you to bring your own weight stack pins to the gym because of an incident of pins being stolen, and then on top of that the gym doesn't even give you pins to borrow. Machines have been broken for months and they haven't fixed them at what point do people say enough is enough and stop tolerating this garbage? Why would I pay a monthly for a gym membership that doesn't even have the decency to have pins in the machines?? read more

It used to be my favorite gym but it's getting worse, a lot of dumbbells are missing from the rack and the women's bathroom is dirty.

What is happening to 24? This is the second gym I've gone to where you have to check out a pin to lift weights, and when I go to ask for one they are ALL OUT. Even on a slow Sunday. Plus front desk attendants are rude about it. Without weights I was unable to finish my workout and left so disappointed. I see people bringing in their own screw drivers and keys to stick into the machines, which they shouldn't even have to for what we pay for. Please find a solution read more

24 Hour Fitness - Gyms Near Me - Milpitas, California

what a joke this gym is. haven't been back in 2 years and decided to come today with the wife. all their cable machines have the pins missing. someone was nice enough to loan me a pin to do a set of cables. another person was using a sharpie pen as a pin! never seen that before. looks at the pic for proof. look at all the pictures and see for yourself this pig sty the restrooms look disgusting, weights are all over the place and not put back. plates all over the floors, dumbbells scattered and not where they are supposed to be. trash everywhere! lots of staff standing around while all the trash bins are full of trash. you got two staff members up front shooting the bull and on their phones while the entire gym is in disarray! also have disinfectant spray bottles that are empty! the icing on the cake? no toilet paper or seat covers in the bathrooms. unbelievable. quite sad given it's one of the newer ones in the bay area. what the heck happened to this place?. MANAGEMENT NEEDS TO GET FIRED. read more

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Machines are good. Paper towel dispensers are empty as often as they are full. Worse yet, they don't order them before they're out and sometimes it takes days. Only 2 of 7 showers work in ladies locker and the 2 that"work", one is Just a hose in the handicapped stall, the other leaks constantly. I notified the manager in September. He said it was a top priority and would be done in 2 weeks. After a month I quit going there. As of December internet posts showed they still hadn't fixed them. Place is a pit read more

Just finishing up at this gym. Respectfully, one of the worst gyms I've ever been too hands down. Empty dumbbell racks, broken jacuzzi, absolutely no pins for the machines cause apparently they get stolen by members, the sauna isn't great and it's dirty. Only visiting from so cal but yikes. read more

Frustrating walking in here. Basic up keep and Necessities is greatly lacking in this establishment the past 4 months. Every day there is missing equipment, no paper towels / cleaning products in any stations any time of the day. Bathroom always a mess. Management and staff need to get it together. read more

Save money and frustration and do not go here ! The personal trainers will send you thousands of text messages asking you to find someone else since they have several other clients despite you booking their trail on app. They book classes over limit and you will never find any equipment and spot for any group sessions even if you reserve on the app 3 days in advance and show up 30 minutes earlier than class start time . read more

Stupid kids took the weight pins. You would think that 24hours buy replacements right away. But, no! They just told their members to bring their own! Don't sign up here or any 24hour gyms. They suck. They don't even stand by their name! They are not open 24 hours! read more

Big clean gym only the locker room/proximity to the pool a bit odd and since I mainly swim it's a small issue! Otherwise great gym!

This gym is in horrendous condition. The bathrooms are foul, the paper towel holders are often empty. Half the machines are out of service. But it gets better - you now have to bring your own pins for gym equipment because guess what! None of the machines have pins. I wouldn't be surprised if the cleaning solutions are diluted either. While the staff is doing the best they can, they are extremely understaffed. I found prescription bottles just lying around. Dumbbells are scarce even on a slow day. What am I paying for if I can't utilize most of the gym? I will be contacting health services immediately and reaching out to my banking institution about receiving a full refund for my membership that I paid for a year in full. Absolutely unacceptable, look elsewhere for an affordable gym. Some that come to mind are Golds Gym or Crunch. read more

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The staff here was incredibly rude, which hadn't been the case with other 24 hour fitness locations I've ve. There are many other options in the area if you are looking for a gym. read more

This club charges for "super-sport" experience but machines are usually broken, they do not refill their cleaning supplies for patrons to clean machines, and most of the time, the front desk are just sitting on their phone or talking with friends. read more

I'm writing as a long-time member who recently rejoined at your Milpitas location after previously attending the now-closed Jacklin facility. I had initial reservations about signing up again due to concerns about capacity--and unfortunately, those concerns have proven valid. The BodyPump class regularly has 45-50 members RSVP, yet there is only enough equipment for about 25-30 people. This isn't a one-time issue; it's a recurring problem that every regular attendee is well aware of, and many have submitted complaints over time. Yet it seems no action has been taken. Why is the gym allowing so many RSVPs for a class it cannot properly accommodate? Members arrive 30 minutes early--myself included--and still walk away without the equipment necessary to participate. Meanwhile, instructors are forced to waste valuable class time doing roll call to manage the crowd, which feels inefficient and frustrating. This isn't high school, and members should not be penalized for showing up on time and paying their dues. Our membership fees are paid on schedule--why can't the same be said for proper class management and equipment availability? It's deeply frustrating to pay for services that we cannot fully access. This is not just about convenience, it's about fairness and basic operational management. I strongly urge someone from the main office to visit this location and observe what's happening firsthand. The lack of adequate equipment, poor class logistics, and general disregard for member concerns needs to be addressed. Your members deserve better. read more

It's really frustrating to come here day after day and see the same thing. - missing pins/ equipment - no paper towels -knob on the sanitizer missing so can't sanitize hands. - bathrooms are not clean What's the point of paying $40 a month if there are missing pins, how can we possibly use the weight machines without them. This has been ongoing for 2 months! read more

Have been away for awhile. Came back and found that only 2 of 8 showers working in women's locker room. I was told by members that they were told they couldn't get parts yet they could afford at least 7 new massage chairs for trainers and clients. I may end up going back to CitySports. Also, all the 9 showers in the men's room are working. read more