Our garage door stopped working last night, and 24 Hour Garage Door in Reston had a technician out first thing the next morning. Eli sent a member of his team who did excellent work -- they replaced the springs and a broken keypad and had everything running smoothly again. Fast, professional, and fairly priced for emergency service. We'd absolutely call them again and recommend them to anyone in the area. read more

Great service from 24 Hours Garage Doors! They really do help you right away. Kudos to Eli and Mauricio for being great technicians and knowing how to solve problems. I also have they come for yearly maintenance. read more

It is not often that I would give a company a review like this but we were so happy and impressed with Eli and his Tech and would Highly Recommend "24 Hours Garage Doors Repair, Reston Virginia"! These guys were Professional, Courteous, Knowledgeable, with a Lightening Fast response Time! No Stress, Next Day Service! Reasonable Pricing! Definitely recommend if you need garage door service! read more

The staff was so fast! They got the door fixed less than a week after we called. They were also very reasonable. Would highly recommend them. read more

Great service! They changed the motor for my garage door and all the key pads. They even programmed all my cars. Would recommend to anyone. read more

Excellent Service! Great people. I needed a new garage door opener and springs. I called 24 Hours Garage Doors after looking at reviews online. Eli responded quickly, and he and one of his techs came out later that same day to do an assessment on their way back from another job, even though it was not an emergency. Eli's prices were good. What sets them apart is their customer service! Eli is flexible and great to work with, as were the two techs I got to meet when they took down and put up the new opener and springs. I highly recommend them. read more

Contacted them and got a response same day. They were able to come out the next day and worked with my schedule. Met Eli and he was great and knowledgeable. Advised me and no pressure selling. Definitely will be using them in the future. read more

I would recommend this business to fix your garage doors, my units were old and used a chain-drive openers. I now have two state of the art belt-drive openers with smart features. I also had my garage doors replaced, I was hesitant at first, but it's worth the investment. While it is a significant investment, these doors come with a maintenance plan, so you can trust that operation will occur without any issues for a long time. I am really appreciate of the communication I received from Eli as he managed the entire process. I also believe you are lucky if you get Mauricio to do your installation. The work Mauricio did left me with an impression of a true professional is installing my garage doors. My garage operates like new. Kudos the the 24 Hours Garage Doors company. And thanks for the complimentary 1st year maintenance due to the supply issues, I am grateful for that as well. read more

I call 24 Hours Garage Doors At 11:00 PM After about one hour Mr Mike the garage door Technician inspect the door provide me fair price and my door was completely fix he was very professional and friendly the best customer service I ever had Thank you 24 Hours Garage Doors I will recommend to my friend and family Very professional on time Thank you Mike read more

Eli has always been available when I needed my garage looked at and fixed. They are professional, reasonable and dependent. I highly recommend. read more

It was incredibly easy to get an appointment with 24 Hours Garage Doors, LLC. Everything was set up over voice and text with Eli. Mauricio, our technician, was very professional and friendly. He quickly assessed the situation, and informed me that our tension rod needed to be replaced. All parts were on-hand in the truck, and Mauricio efficiently made the repair. Everything was completed in about 1 hour, and we couldn't be happier. We highly recommend calling 24 Hours Garage Doors LLC for your garage. read more

I am so incredibly impressed and happy with the service that I received from 24 Hours Garage Doors. At 8pm on a Saturday night I attempted to close my garage door and it got stuck. A cable had become loose. I attempted to do the repair myself, but I got nowhere. I was in over my head. I called Eli at 24 Hours Garage Doors and actually got to talk to a human! Eli listened to me as I described what was occurring and scheduled one of his experts (Mauricio) to come out at 8am the following morning (12 hour turnaround!) On time and on schedule, Mauricio messaged me and walked me through his assessment of what was going on. In no time, I received a call from Eli about the repairs that would be needed. The price was more than reasonable and Mauricio immediately got to work. The repair was completed quickly and efficiently, and now the garage door is more quiet than ever before. This company is amazing. Thoughtful, knowledgable, and impressive. It is clear that they care more about people than they do about profit. If you have any garage door issues, you need to call 24 Hours Garage Doors, hopefully you will get Mauricio. He was absolutely fantastic. If I could give 10 stars, I would! read more

Eli and Moe did a fantastic job of explaining the issues with my door, put them all right, and went out of their way to get the parts needed for the repair. Really polite, wore masks the entire time. The door works better than ever, is much quieter, and I'm sure will last for a long time. If we need service in the future, this is where I'll go. read more

I called 24 Hours Garage Doors around 2:30pm and our issue was resolved by 5pm. The team was amazing. Eli answered my call right away, gave clear instructions on what to do, and quickly identified a window of time when a technician would be available. The technician, Mauricio, arrived on the earlier side of the time frame, quickly assessed the issue, and got everything working again. The whole process was very smooth and professional. Our problem was resolved same day. I would definitely recommend their services! Thank you! read more

Eli is great and the service team is professional and fast. Great work and very good customer service. I highly recommend for anyone needing garage door repair! read more

Definitely don't use this company. They will overcharge and underdeliver. If you research garage door repair scams, you will find very trick in the book from this company. Learned the hard way. Go with a proven company with an established record. read more

24 Hours Garage Doors took care of our issue within two hours on the same day we requested for a free estimate. Mauricio was superb! He immediately identified the issue with our broken garage door opener and explained why we need a replacement. Eli also provided great customer service online by answering our questions and offered a reasonable price for a new garage door opener. read more

Garage door broke a spring, trapping our cars inside. 24 Hours came on the same day, arrived exactly on time and fixed the door at a reasonable price. Can't recommend highly enough! read more

24 hours garage doors is awesome! After I called, I immediately got a call back from Eli and he came over within 24 hours for a free estimate. I didn't even consider anyone else after meeting with Eli. His pricing was reasonable and my husband and I felt very comfortable with him. Seemed to be very honest and knowledgeable. He was able to schedule the replacement of our 3 car garage doors the week after and they look amazing. It took Eli and Sam a total of 2 days to remove the old doors and framing, etc. and to install the new ones. They were hard working and I don't think they even left for any breaks. I highly recommend Eli for your garage door needs. They truly are open 24 hours a day and even on Sundays. Thanks Eli and Sam! read more

Eli was out Friday, and helped us get our cars out of the garage. He came back today, and we have what, from the inside, looks like a new door. He replaced pretty much all the hardware. I felt badly because it was cold AF today, and although I was home, I had to work, so I didn't get to talk to him much (he probably appreciated that). Super nice guy. Knows his shit. Did not try to upsell us. Wonderful work. Highly recommend! read more

Eli has serviced our garage door over the last few years. He has always been very professional and pleasant to work with. When it was time to replace our old wood door, we called Eli to come out and give us an estimate. Eli gave us a very reasonable price. The installation went great! We are very happy with the finished product. I highly recommend Eli! read more

24 Hours Garage Doors Repair Reston Virginia - Garage Door Services Near Me - Reston, Virginia

My garage door broke trapping our cars in the garage with a partially opened door that was twisted. I had no idea what had happened but called a lot of companies to get someone over right away so that my wife and I could go to work, but none could help immediately. 24 Hours Garage Doors sent over Eli within an hour. He was very accommodating and fast and replaced the broken springs, old steel rollers and cables. We even had him come back on the weekend to replace our old garage door motor and opener with a needed upgrade. Prompt and professional service especially in an emergency is hard to find. Call the guys at 24 Hours Garage Doors and ask for Eli! read more

Eli and his worker came on time yesterday. I explained to them the garage issues and they quickly knew what was needed to fix it. He explained to me in detail what was required to fix it (New, larger tension spring and tightening the framing, etc...)....unlike the previous garage repair company I used, they arrived and just said what they were going to do...no explanation whatsoever! 24 Hours arrived prepared! The garage doors open and close quietly and everything is working perfectly. I will definitely call them later this fall to install new openers!! read more

Was very happy with the responsiveness and service from 24 Hour Garage Door. Eli, the technician who gave the quote and perform the garage door repair, was extraordinarily knowledgeable. He diagnosed multiple issues with my 2-car garage door, including improper initial installation of door and springs, and that a different kind of garage door opener would work far better with the particular design of my garage (and where load-bearing beams were at). Work was performed in a timely fashion, and garage door works perfectly now (balance, extremely quiet, properly lubricated, etc). read more

Eli Ben was very nice and professional. He helped fix our garage door and was very efficient. We were actually leaving the next day out of town and had to call late at night because our garage door wouldnt close. He definitively knows what he is doing. I recommend him! read more

I was able to get great service. He made it on time or called to let me know when he was running behind. Everything work as planned for the price that I agreed. read more

Eli is fantastic!! Quick response, thorough system check, completely explains (and shows) everything he finds. Does not oversell extra parts, etc that do not yet need replacing or fixing. Does great work AND cleans up everything! Very pleased and recommend highly. read more

Eli did a great job. Very responsive and a quick worker. Did a great job updating our garage system from its Frankenstein-like state into a smooth running, modern, and quiet system. Highly recommended. read more

Our garage door was not functioning as expected so we called 24 Hour Garage to have it inspected and repaired. Eli came to our home to take a look and to provide an estimate. He was very helpful by providing a detailed explanation of the issue and the recommended repair. Thanks to Eli, our garage door is now functioning much better than it ever has been. If you are looking for a true professional who is very knowledgeable about garage doors, you have found the one. We highly recommend Eli if you need any service with your garage door! read more

Unexpectedly the garage door to our home became misaligned and stopped functioning completely; the result of years of regular usage that culminated in loose springs and possible damage to the motor. With rain coming down and a garage full of stuff exposed to the elements I called our builder's vendor for the garage door installation only to learn they weren't available for another 24 to 48 hours. So I called 24 Hour Garage Doors and their office sent over a wonderful technician named Eli. He was the textbook example of professionalism and even apologized for the time it took to make it to our home. A few hours later (the builders had apparently installed the door incorrectly) he made all the proper adjustments and not only fixed the issue but managed to quiet the sound of the garage door/motor as well. Job well done to say the least. read more

Had them repair our garage door lift assembly installed poorly by Costco contract crew. Eli Ben, the service tech, did the job with great professional attention to detail. While here, he a little preventative garage door problem education and left us a happy customer! Recommend. read more

Eli and his crew installed a custom garage door on a residential investment property for me in Falls Church. Did an outstanding job - door looks great. Eli is great to work with - hope to do business with again down the road. If you need a garage door installed / repaired - I would strongly suggest using this company - they do great work! read more

For 15 years, our garage door was bringing us nothing but inconvenience and concerns, until I realized that we needed to fix it significantly ASAP. Thanks to modern social networks, good reputation travels quickly. 24 Hours Garage Doors became my the only and, luckily, best choice. What we have in the result of 4-hour Eli's and Afi's visit? Instant response to the customer's call, flexible scheduling. Quick installation of brand new, powerful garage door opener based on advanced belt transmission, as well as all cabels, springs and other elements. Now, quiet, unbelievably smooth operation. Plenty of high-tech gizmos, such as wi-fi, mobile control, security, compatibility with our family vehicles. Eli's positive attitude towards his job and clients is literally unique. His pricing looks very reasonable; he applies good discounts and even upgrades initially calculated hardware and service for free. I wish all customer services in our country work like Eli and his company. read more

24 Hours Garage Doors Repair Reston Virginia - This is my new garage door opener system installed by Eli and Afi. I catch myself thinking that I want to open and close it again and again! - Garage Door Services Near Me - Reston, Virginia

So I closed my garage door recently and to my surprise there was a shovel in the way. When the door hit the shovel it came off its track. I called 24 Hours Garage Repair immediately afterwards which was around 3pm on Sunday. Eli came out 2 hours later and had my garage door repaired in about 30 minutes. I didn't expect such quick service and was pleasantly surprised. Thank you! read more

Eli is great! We didn't know what to do when our garage door stopped working. He installed new springs and took the time to explain what was being replaced. I feel much more knowledgeable now. A true professional. read more

Very professional and knowledgeable firm. I had a recent issue and initially called another local garage door repair company. They were 100% wrong about the problem, and recommended a fix that was both wrong and very expensive. Eli from 24 Hr. Garage was able to figure out the problem quickly. read more

My garage door decided not to work and open completely this past Monday morning, so my car was stuck inside the garage. Eli (owner) was very quick at getting back to me when I messaged him on yelp at 6:30am (the company IS really 24 hrs!). He told me he'd be able to help me the next day. I was even more impressed that despite being stuck in horrible traffic, he didn't cancel and was still willing to come and rescue my car! Eli and his associate were very kind and easy to work with. Thank you! read more

Our garage door made a large "bang" and stopped working. One of the supporting springs split in two rendering the garage door inoperable. I found this out at 1030 at night on a Thursday. I called 24 hours garage doors repair that night and they actually answered the phone and arranged to come out the next day. Their person, Eli, identified the problem and showed me why the breakdown had occurred and what had to happen to fix it. Eli ordered the parts and came out on the following Sunday to install everything. He called in advance to tell me when he would be at my home and did the work thoroughly and expertly. I even received a 15% discount for being a veteran which was nice. Eli was very polite, efficient, and informative. I highly recommend these guys. read more

I called these guys after getting 2 other estimates. Eli did a fantastic job at repairing my old door - and saved me big $ by not having to replace them. it is now literally as good as new. Did not know how loud the old door was until eli worked on it and replaced the mechanics. there was also a safety issue with the way the old door was installed- he pointed it out and remediated it. very happy with this service - i would definitely recommend touching base with them if you are looking for new or need to repair your garage doors. they will give an honest assessment of your issues. read more

The technician didn't show for the initial appointment nor did anyone call me. I had to call them to set it up again for the next day. When they did come, an estimate was written that was illegible & I had to email to get the details. I believe the price for basically a new system (other than the door) was fair & was subsequently installed after parts were obtained, about 5 days later. The only other issue I had was a bit of a language problem. My tenant was referred to in an email as "tante" which took me awhile to figure out. Overall, I would recommend them but improvements could be made to overall service. read more