UNSAFE AREA -- be very careful about renting here. Despite claims that the property is patrolled nightly, my car was still broken into. The security company they contract to was of no help, even after I filed a police report. The property does NOT have any cameras on site, except at the front leasing office. Even after being notified of their security flaws, management has not put up extra cameras, nor made any meaningful changes to mitigate crimes from happening in their community read more

255 North - Car was broken into on 3/24/25, on apartment property, per my police report - Apartments Near Me - Tucson, Arizona

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Move-in condition was unacceptable -- AC was frozen over for days during summer heat (90° inside) and the vent area was filthy, something that should have been cleaned before I got the keys. Management only acts after repeated complaints, gives week-long service windows that are impossible for pet owners, and left amenities damaged for over a year after a monsoon. They also raised rent significantly while advertising lower rates to new tenants. On top of that, they offered a Raytheon employee discount at signing but refused to carry it forward at renewal, despite me explicitly asking about it. I would strongly recommend looking elsewhere. read more

255 North - Apartments Near Me - Tucson, Arizona

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An update- the Luxor One delivery boxes stopped working on Friday afternoon, and property management did not pay to have them fixed over the weekend. Several deliveries got delayed until the delivery boxes were fixed Monday afternoon. You can add the fact that property management will not pay extra for repairs in the evening or on weekends. About two weeks ago I went to the property management office for something and got to hear one of the managers telling the maintenance people which areas to make look presentable. The maintenance staff were given a list of units that were being shown and told to make sure there were no cockroaches at the time of the showing and make the grounds outside those look like they are being taken care of regularly. And they added a new charge this month. When I sent an email asking about the thirteen dollar charge on my account, the reply said that I had paid the wrong amount and still owed thirteen. I paid the amount listed on the first, and that amount was the same as the previous months. This was a new charge, instead of calling it a new charge they added it without any explanation. read more

I moved in this summer, and loving it so far. The dog park has a dog wash and makes it easy for me and my pup. Everyone in the complex and office are always friendly, which is a huge difference from my last place and easy access to the freeway is a plus! Love it love it! read more

We are SO GRATEFUL to have found these apartments, it filled all our needs and while in the upper end of our budget... was still in budget so we moved in! The layout of our two bed two bath is perfect, nice and cool because it is on the lower level, and the air conditioning works really well! The renovations are perfect, floors are timber laminate with white ceiling and light walls it is super easy to decorate. All new appliances look great and work great. The maintenance team helped me install curtains and a picture ledge and are very easy going to help make this really homely. The MEB team are super helpful and answered all our questions, and responded very quickly to the few maintenance requests we put in. Veronica, Adriana and Sharon know all the residents and are always up for a chat as well as to help with whatever you need. They even host some community events, where we have made some really good friends through. If you are from out of town, it is easy to meet people, no kids and families that I have seen here, but I have met a lot of young professionals with dogs. The new pool area has loads of furniture so lots of people can use it at the same time. Since it opened in July, it have felt like resort living! We have used the grill multiple times and it is linked to gas pipes so don't have to worry about running out of propane. All the residents and maintenance team have kept the area super clean and great to be around! THE DOG PARK is the absolute best! They keep it super green every day watering it so at night it is wet and during the day doesn't burn! They have even put seating in, and the dogs just love having a place to be off leash and able to roll in real grass... quite the luxury for the Desert! I don't have to talk about the location, because everyone knows there is nothing to compare, it is such a unique lifestyle having all the amenities AND being a few blocks from the city and Trolley/Tram. The downtown lifestyle is really cool, and will change your whole life for the better living in such a good location. My husband and I also only need one car because the location is so good! It is clear the owners put a lot of thought and effort into making these apartments livable and going above expectations. Renovating and putting in new amenities like the dog park, fire pit, bike racks etc without prompting but just because they want happy tenants! read more

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I'm super sad my time here is coming to an end. This place is THE BEST. Location is amazing, the staff is great! Attentive and helpful. I've had the pleasure of living in two units. 3 bedroom with a 1 year lease, and the 3 bedroom loft with a 6month lease and now going month to month. They've made the transitions seamless. Adriana and Sharon are the sweetest. The amenities are clean and kept up, no bugs, no noisy neighbors. If you are looking to live in down town Tucson THIS IS THE PLACE TO LIVE!! read more

This was my first place of residence in Tucson 14 years ago. This apartment complex was named "La Entrada". I have more wonderful than bad memories from living there. I wish I could go back in time.... anyway... I love how this place has been remodeled by the photos. This place was definitely not THAT colorful then, but it would've been nice, right? The furnishings were old school back in 2006. The loft was the best experience I had there before moving to other places around town. This will always be the most favorite of mine by far! read more

Absolutely love it here! I moved from Michigan to Arizona back in May and it was so hard to find an apartment to move into, but Sharon and Adriana really made it easy to choose this place! They are so friendly and helpful and just awesome people. Also, perfect location right next to downtown and the apartments are Gorgeous!! Absolutely love my huge two bedroom that's all mine Highly recommend it here. read more

Great location, clean, safe and very friendly staff. I am surprised at the negative reviews as I have had a great experience during my 15 months here (2 different apartments). I noticed most negative reviews are old. Adriana and staff are friendly and very helpful and respond quickly to any issues. The location is within short walking distance to downtown and close to the Loop and light rail. The only issue is with train noise if you rent on the north side of the complex. read more

The quality and morals of the staff are questionable, which made me very uncomfortable living there. They try to suck every penny out of everyone, once they get you to sign a lease it's near impossible to get them to answer a phone call or email. Takes months of pestering for anything to be done about any problems on the property, they do not want to pay to fix anything. Although, the maintenance staff is very good about fixing in-apartment problems, such as when my ceiling started leaking they were on it asap! more reviews: http://www.apartmentratings.com/az/tucson/la-entrada-apartments_520884828485701/ read more

I've lived here for almost a year and I'm renewing my lease for another year! I absolutely love living here! The property is very clean! The Management team is very professional and hands on! They have something nice and fun for the residents on the calendar almost every quarter. The turn around for any request or repairs is very fast. I love the Resident Cafe app its very user friendly. It's very convenient to live downtown and you're close to everything, plus you can order practically from any restaurant or grocery store and have it delivered. The amenities are GREAT!, always clean and ready to use. The business office is another great asset to this property. Overall it's a wonderful place to live! read more

I live at La Entrada apartments in Tucson. This is a property that #MEBmgmt manages. There is a problem with the entrance gate that keeps reoccurring. There is metal on metal contact every time the gate opens and closes. I live in the building that is next to the gate. This sound is very loud and high pitched. It has kept me awake several nights in the past. This problem is currently occurring. I have spoken to the office and they have stated that there is nothing that they can do. I told them that it has been left open in the past when this problem occurs, but they are unwilling to leave the gate open this time, or fix the gate. They do not care that the sound it makes will keep me awake at night! read more

Well, I have no clue what the review previous to mine is talking about. I am now in my third apartment with this complex and have absolutely nothing bad to say. Honestly, I've lived here three years then moved to LA for a year and a half. When I had to move back to Tucson because of my job there was no way I would move back unless it was here. They set my standards so high! We're right off the trolley line that takes you straight to 4th Ave and congress. Walking distance to circle K if you need anything late night. Walking distance to downtown or a $5 can ride. Grounds are well maintained and they have weekly pest control to make sure you don't get a bug problem, ever. Washer and dryer in most units and if not there are hook ups which is a luxury. Prices are really low for downtown. Maintenance is always available. One time I was paranoid about a smell and they showed up within a half hour. And the office answered our phone call every single time. Sounds to me like this other review is bitter and had some off the wall experience. I've never had a problem EVER. And I just moved back today. And it's still great! I highly recommend it if you're looking to live in this area and have high end living. Just saying.. Idk wtf that girl is talking about. Oh and they're pet friendly! read more

great location close to everything downtown. Maintenance always done quickly. Office staff are helpful and friendly. Resort pool area with fire pit is great!!! read more

Maintenance is slow and the pool is never going to re-open. They've made little to no progress and now its summer time. Classic. The landscapers walk around with a leaf blower everyday at 7am doing nothing but using it to be my alarm clock. read more

We were residents at La Entrada Phase I for one year. Over the course of the year we had various problems with the unit and the grounds. The biggest reason we are no longer residents and are most frustrated with this management company and complex is the on-site staff, particularly Stephanie. She was not working there when we signed the lease, and we wouldn't have signed if she were to have been the leasing agent. She made the time there unbearable. We have been yelled out of the office for things they later admitted were their fault, snapped at continually, and most recently, had paper and documents thrown in our faces. We have taken the steps (in two separate incidences) to make the management company, Northstar, aware of her behavior and the way she treats residents, to which they all agreed (most recently, someone said, "Oh, are you talking about Stephanie? She's so rude"). It's very unclear why her behavior is tolerated and why she hasn't been reprimanded. As many other reviews of the property have noted, their attention to maintenance on the property and in the units is woefully insufficient and bordering on dangerous. They have only two maintenance people to service the entire property, and while those people are very kind, it is clear they are overworked and not given sufficient resources. Any small things that went wrong were fixed in the slightest possible ways. But, we had three major problems: our stove, washer/dryer, and a/c unit. All the appliances are outdated (80s) and work questionably well, but the stove became a real problem as burners stopped working all together one by one. They would always do small fixes that would last about a day and this process went on for about a month. Finally, it took a small fire while the oven was not even in use to convince them to fix it. We rented a washer dryer from the property and it came with ink all over the dryer. When we reported it immediately after it was installed, we were accused of the spills. Our a/c unit broke in the middle of summer and temps in the apartment climbed quickly above 90 degrees. They continued their minimal fix/minimal investment attitude, and while some of their small fixes worked for a short period of time, they ultimately caved to replacing the unit, only after the apartment rose to unbearable temperatures with my dog inside. Each time I would bring any problem to their attention, I was met with rude attempts to blame me for each problem. Finally, at the closing of our lease term, after receiving our security deposit, it had two deductions, one for never paying one of the refundable security deposits and the other for never paying pet rent. Both of these claims were false, instead they had in fact never charged us the correct amount of rent for the entire term, and in the second month of our lease had told us the incorrect prorated rent amount and applied our deposit to our rent. When we went in to contest the claims that we had never paid two different charges, Stephanie, once again, was out of line in her behavior and offered three different scenarios for how the money had been used in ways that blamed us for its mismanagement (all while keeping a hold of the ledger instead of providing a copy). This is the incident that lead to her escalating the situation (yet again) and throwing papers in our faces, saying, "well you signed this!" After going into the Northstar office, an accountant was able to clear up the reason for the accounting error, and finally admitted that it was on the fault of the person who had originally set up our lease, and subsequently apologized for Stephanie's behavior, but continued to maintain the credibility of the management of our account (a practice which is illegal in several states). We do not recommend this property. For the cost, there are simply more updated and higher quality apartments and houses in the area that do not involve weekly to monthly berating and mean spirited attacks. read more

I have lived here almost 1 year. This is not a luxury community even though the rates would indicate that. New owner and new management MEB don't seem to care about the residents. Re-roofed all the buildings with an AMAZING amount a noise. Many residents had to have tire repair due to the many roofing nails in our tires.Taking out all the overgrowth of plants and trees by chain sawing. Again, an AMAZING amount of noise. The on-staff landscapers are obsessed with the blue fountain. They waste too much time on this one item each and neglect other items. Also, the debris they fish out of it such as palm bark, leaves, etc. get just dumped on the grown. Doesn't make me feel good about paying big fees when it looks very low rent. I would think that the rates to stay another year would take under consideration that we endured all the changes and would still consider staying. You do not get all the things listed on the amenities list. Ceiling fans...not one ceiling fan in my apartment. I have a very old stacked washer/dryer that I pay $50 extra a month for. Management/owner are renovating each apartment as residents move out. However, mine was only refreshed with new carpet, new tile, resurfaced (not new) counter tops. Same old refrigeration and loud dishwasher. read more

These guys are great. Amazed at their responsiveness to complaints and customer requests. Experience it for yourself. I can go on all day about the experience I've had as well as several others in the complex but it just wouldn't do justice on this forum. read more