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    25Twenty

    1.6 (52 reviews)
    Open 10:00 am - 5:00 pm

    By appointment only

    Updated 2 weeks ago

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    Missing drywall
    Mikayla G.

    Update to the managements reply: I have talked to, called, and emailed management too many times to count. They are very unhelpful as well as uncooperative, they don't respond to emails and when I went to schedule an appointment to talk to the GM in person about the problems with this apartment she refused to talk to me, even walked away from me in the lobby and instead sent an email later that week that did not fix any of my problems. Everyone at the front desk now, (the front desk staff recently changed) has an attitude whether you're there to ask a question, complain, or simply pick up a package. Everyone I know who lived here this past year is leaving because this apartment is SO poorly managed and maintained. New floors aren't going to fix the problems within this apartment complex, if anything they're just a cover up to distract from the many other problems here. But, they couldn't even go about installing the floors correctly (as discussed in other reviews)!! I wish I could give this place 0 starts honestly. There are also MANY families here that come to the pool and are very loud and obnoxious. This is supposed to be student living. I know a couple of younger couples that have babies here which isn't a big deal but it's the families of 5-6+ who come out to the pool all day, are loud(I can hear them from inside of my apartment with doors/windows closed), hog the grills and chairs around the pool that are meant for people who PAY RENT here. If it's just going to be open to the public then give us a discount on our rent or control the issue. Again this is student living, or at least it is advertised as such and I don't think anyone wants to deal with or listen to other peoples children while trying to relax in their own living space. DO NOT RENT WITH THIS COMPLEX!!

    DO NOT LIVE HERE! THEY WILL TAKE ALL OF YOUR ITEMS OUT OF YOUR APARTMENT WITHOUT PERMISSION. Doesn't matter if you pay rent on time or anything they don't care. This place ransacked my apartment talking about a flooring project. PARENTS: DO NOT SIGN OFF FOR YOUR KIDS TO LIVE HERE!!! Not only did they enter without permission but instead of stopping so I could get my things they kept going and management never showed up into the office!! As if they didn't even exist..... IS THIS WHAT YOU WANT FOR YOUR KIDS? Not only that they tried to charge me cause they took all my stuff out and refuse to put it back inside!

    Part Two of the 25Twenty review
    Cristian P.

    Moving in, the hallways were actually kind of clean compared to now. I got to my apartment and there was dried, un-removable paint on the wood floors. The whole place was filthy and everything was turned on. My super spacious apartment came with a pool table and it's stained in what I think was cat peepee and hair. The couches looked nice, but they were covered in cat hair too. I went to my assigned room and noticed that it smelled bad. All of my furniture had dents, scratches, dirt, and stains. Just know that I've written everything down in the paperwork I was to fill out regarding the condition of my apartment.. I wasn't able to look at the restroom and suddenly the cleaners, who I thought was one of my roommates, came in and told me they weren't able to get to cleaning because of preparation issues with maintenance or other workers, I don't remember. So I set my bags aside and left the cleaners to clean, starting with my room. The restroom was the best part after my area was "cleaned," even with dust still in the cabinets. I cleaned the rest of my room myself and unpacked. When the cleaners left I checked the rest of my apartment in detail for every single thing I could write down. Cracks on the corners of multiple walls, Holes and water damage on the ceiling in the halls and kitchen, TV missing it's remote AND appears damaged(still not replaced), nasty pool table missing ball number 15(still not replaced), dents on the microwave and fridge, HVAC having an incorrect filter that just falls off, a hole in my carpet, the window shields(definitely)not on correctly or are just broken, the ice in the fridge has always smelled bad and tastes bitter, broken pieces of the kitchen cabinets, hideous dark thing that looks melted inside the dryer, and there's a lot more that I can't remember off the top of my head, but I think I've torn through enough of my unit. The general gist of moving in is that you aren't going to be pleased with what you're given, so you'll need to put in some labor and $. Setting up the electric utilities was hard because I had no guidance and the city of Lubbock wasn't helpful itself either. I even went to the utilities building and still didn't have it set up after leaving. The trash room being next to my room was so convenient. It is sealed well so my apartment doesn't smell, the rest is self explanatory. What does smell is the excessive dog caca in the hallways and stairs. Unfortunately people here suck and don't pick up after their pets. The plants lining the perimeter of this place also give off the smell of rotten weed, it's gross. I wish this place would do something about the dog droppings, like fines, since they do have cameras.(Part 1/2)

    There's a rodent in my wall they haven't attended to in months. I call the emergency hotline because I'm pretty sure a rat is eating at the wires in my wall and that can start a fire. They say they'll get someone out here first thing in the morning and it's never happened. The staff is nice, but nothing gets done with 24 hr service. Literally so sad because I love the maintenance people and it's really attentive otherwise, but I've seen mice and spiders in the nasty hallways, this place needs to be gutted. The carpets are nasty and it just makes me cringe to walk on them barefoot. The location is nice, especially for gamedays, but I wouldn't sign because of that. Don't let the tour of the model fool you.. this place is not as pretty as they paint it to be. ****UPDATE**** 3 and a half months later after threatening to call the BBB, they tended to the rodent problem. There were AT LEAST 9 dead rats in my wall!! My closet stunk SO bad. They did not compensate for ANYTHING. No hotel while fixing the problem, no money back after they didn't tend to the problem. Here's a picture of the rats. DO NOT SIGN HERE

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    Page 2 of 2

    Ask the Community - 25Twenty

    Review Highlights - 25Twenty

    . I've missed the bus before and still made it because they have a skybridge that crosses the Marsha Sharp Freeway

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    Park East by Cardinal Group - Park East Student Living at TTU

    Park East by Cardinal Group

    (4 reviews)

    I lived here between 2017 when it was under different ownership and the original name was 18…read moreNineeteen. I was the first resident to inhabit UNIT 1207 when everything was pristine and there weren't a lot of students in Building 1. One thing that I really liked about this apartment was the readily availability to the Tazo Hot tea machine that they had in the lobby. I grew incredibly in love with the hibiscus flavor that I craved while I sat in class. However, I made the mistake of moving to an area and not being very familiar with the newly gentrified place. I say this to mention the troubles I had to put up with for a year. I shared my first college apartment with my sister (parents' choice) and the back end of the apartment was nestled in an impoverished area across the street from some low-income Section 8 units. There was this bench that sat on the apartment property right below my unit's window and every single night, the homeless people in proximity would sit there, drink alcohol, curse at each other, eat, and fight a lot to the point that the cops were called on them frequently. I complained numerous times since it was a nuisance. This obviously was their home before this apartment complex was built. Each time I complained to apartment management at the time, nothing was done. This got to the point that if they didn't remove the bench, that I would move out because the noise was loud and I was losing sleep knowing that I was a full-time student. I guess the first-floor unit below me complained too and they eventually moved the bench to where the Walmart is. Once that situation cleared up, I had to deal with "whose ever idea was to put carpet in enclosed spaces such as hallways" especially allowing college students to own pets wasn't using their brains. It didn't matter how many notices the apartment staff put out to clean up after your pet and even going the length of cleaning up the carpet. The carpet still had a stank odor that was unpleasant when walking to and from destinations. I will say that there were some more firsts that I had to deal with at this property. This is the first apartment I lived in where I was forced to learn how to parallel park and my mum taught me. Since building 1 wasn't nearly anywhere close to the parking garage was building 2; you are included in street parking. I would always park on Glenna Goodacre or the side with the low-income apartments as it was convenient to where my unit was. The bus is a hit or miss; especially after midnight it was a huge hit and imagine studying all day long in the library only to have to walk 2-4 miles back to your apartment. (depending on if you can get a Lime scooter, or just opt to walk). I would have to suffer those times and even in the mornings, the bus would be so packed with other students that you would have to stand for the whole duration of the trip back to campus. It was at this apartment, that I met my first tea buddy named Martin. Martin and loved drinking hot tea. We would trade teas and rate them together. We rode the same bus where we first met. He was a cool guy. For a whole six months, it felt as if apartment management was non-existent and for the most part, they were. Then, out of nowhere, that's when Park East company out of Chicago, IL took over management. The owner of Park East is this African guy who seems to not know how to crack a smile stick in the mud kind of guy; however, the rest of his crew were down-to-earth and cool people. The overweight white lady in the office used to give my sister and my roommate a hard time, but she never messed with me. The black guy with glasses was always so cool. He almost wanted to be a college student again and would play pool with my friends and me sometimes. The unit was pretty standard and cookie-cutter generic looking like most newly constructed homes. The couches that they put in every unit are ridiculously uncomfortable. You can't plop on it and I wouldn't recommend sleeping on it or you'll wake up with pains. I will say that I did have a lot of fun at Park East. In Easter 2018, my friends and I hosted a pool party (since we all weren't going home for the holiday). We had gotten permission to reserve the pool for ourselves and started grilling. The party started quiet, but of course, everyone saw how much fun we were having that they just had to join and that's when the party got lit. I had a lot of fun that whole day. I did things that I never experienced in my life. As time went on, I went through my fair share of roommates (the ones that don't clean, the racist ones, the annoying ones who steal your food, and the ones who bring their boyfriends over for "one-night", but he's moved in under the radar). What was the ultimate downfall of this apartment complex and what made me move out was the rent changes and the increase in electricity charges that weren't adding up to the usage. I felt like it was shady business dealings.

    I was hoping that with new ownership Park East would improve their living conditions, but I could…read morenot have been more wrong. Valet trash dropped one of my cardboard boxes on the way to the compactor, and the new management took a picture and charged me a hefty fine for "improper trash disposal". The week they claimed I threw the box outside, I was on crutches and it would've been physically impossible for me to carry a broken down cardboard box outside and place it where they claimed it was. I also live in the same building as the mailroom, so there's no reason for me to go outside with any of my packages. I find it disheartening that despite following all the rules and being a perfect tenant, any resident could get fined for something Park East's employee did and have no way to defend themselves. When I tried explaining this to them, they refused to even entertain the idea and hold their employees responsible. Even a warning would have been better than how they handled the situation. This reckless behavior messes with people's finances and their livelihoods. If you're searching for a safe, cheaper place to live I suggest you look somewhere else, unless you want to get fined for something you never did.

    The Meridian Ventures

    The Meridian Ventures

    (1 review)

    This apartment complex is honestly as perfect as it gets in terms of price and location. The space…read moreis a bit quaint, but it was a reasonable space for just myself, and my always commented on how much they loved how cute it was. Central heating/air never failed for me. Also, I was walking distance to work (I'm a nurse at UMC), Market Street, and a park with a track. The only downside is the frat/sorority circle behind the apartments, but the noise on the weekends was never loud enough to keep me awake. Maintenance was available at all times, as well. My car wouldn't start one day and management did not hesitate to call maintenance and have it fixed immediately before I was heading into work. Another plus is that management must keep the area sprayed because I rarely run into bugs, and even the plants and trees are very well maintained. Overall, these apartments are superb! The staff is very friendly and welcoming, I couldn't have asked for a better experience for my time here in Lubbock.

    From the owner: The Meridian is a small, quiet community with a fantastic location. The Meridians four floor plans…read moreoffer a dishwasher, disposal, stove, refrigerator, ceiling fans, and free wireless internet! All apartments are remodeled with central heating and air! A large clothing care center is available on site and the community is pet friendly with a paid fee. Minutes away from the NEW bike/walking path that connects your apartment home with Texas Tech, UMC, and TTUHSC. Two miles from LCU and a 1/2 mile from Covenant, the Marsha Sharp Freeway, close to the new Market Street store (19th and Quaker), and two scenic parks with lakes. The Meridian is a non-smoking property. Full time Maintenance Technician on staff. Professionally Managed by JTI, Inc.

    The Collective At Lubbock

    The Collective At Lubbock

    (12 reviews)

    Love the new management! Love the neighborhood vibe. Staff is friendly and prompt and I enjoy being…read moreso close to Campus!

    I am a parent of a student who had graduated from Tech and lived at The Collective for his junior…read moreand senior year. Location wise, these apartments are ideal as it is right across from campus. My son had a unit at the back end of the complex. When we signed the lease, the pics online looked great and the prices seemed reasonable. He and some friends wanted the 5 bedroom, 5 bath unit. Cons: When I saw it for the first time after signing the lease, I wasn't too enthused about it. It looked very worn. You can tell they just keep applying fresh coats of paint every year to keep it looking fresh, but do a less than stellar job at it. If you think the prices are reasonable, think again. They added random things like a gate and patio furniture and all of a sudden there were additional fees every month. Utilities are not cheap here. If you're expecting your deposit back, think again. I did a walk through when I moved my kiddo out and it looked pretty good. They got all the tenants in there and no one got their deposit back. They stated it wasn't clean enough and carpet had to be replaced. Doubt they did that. Pros: Wifi is included. They do have a washer and dryer in the unit. They have a fitness center and nice pool. Shuttle services are provided to TTU. Furniture is included in some units. On top of having a kitchen, there are plenty of food options nearby as well as a Walmart within walking distance. The overall experience for me as a parent cosigning for a student was not as good as I would have liked. If I had to do it all over again or steer future residents in the right direction, look elsewhere!

    Kenosha Village

    Kenosha Village

    (1 review)

    hmm chip, and wendy seem so defensive. I wonder if its because Wendy's father is the owner of…read moreKenosha Village? It looks like Chip and Wendy are related... hmmm...... "The person that wrote the review with 1 star is a fucking idiot. If they hate it so much, MOVE! It's not that difficult." --Hey buddy-- i dont live there anymore. I am in Dallas, where people have good choices as to where to live. I also like how you resort to name calling. Thats very mature... how old are you (because you look older in your picture)? Now, lets play the refuting game! 1. Late with the rent. (The fees can pile up quick) -- i was never late once with the rent. however, the thirty dollar water bills I would put off for a while sometimes because I though they were wrong..... never was charged a fee though. 2. Typical Frat Boy living in a complex that does not condone partying every night. -- the maximum number of friends over at a time never exceeded 3. And that was for a thanksgiving dinner party. However, there were neighbors that did have loud parties and would be screaming at each other in the parking lot on many occasions. 3. Mommy and Daddy cut their sorry asses off and they have to be a responsible normal person and get a job. -- I was in the Marine Corps and I find this laughable. 4. Their credit is so bad that they can't even get a prepaid cell phone. --- Good one.... NOT! I was under the impression the landlord does a credit check and will turn down unsavory characters.... hmmmm. Why would he request a credit report if he accepted everyone? You mention "so much character" these houses have no character except the stairs and fireplace-- which admittedly were pretty cool. Except the carpet on the stairs from the 70's, and the fireplace with no glass doors-- just the chains. Oh, and the flue did not shut, which led to wind noise being heard through the chimney. The maintenance man could not even help me open or close the flue. It was sad. Besides those two points of uniqueness... everything else is bland. Its a brown box on the outside and falling apart on the inside. The dishwasher fell out of its housing, the stove was very inefficient, and the hot water does not last very long at all! The two story units DO have ample room for all the crap you can load in a truck and haul over. -- Ill give you that-- they are big units for the price. If by character you mean lived in and falling apart--- ill give you that too. They were not the best of places to live. I would look into something else if I were back in Lubbock. I would definitely not live there again

    25Twenty - apartments - Updated June 2026

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