Excellent customer service highly recommend! They got me in and out quickly, I'm back on the road.read more

From the owner: Mavis Tires & Brakes is one of the nation's largest independent tire retailers, offering top-brand…read moretires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Chelsea.

AAA sent Taylor Automotive to assist me with my vehicle. Arthur arrived before the quoted time even…read morewith the GPS taking him the wrong way. Thankfully he called me so I could get him where he needed to be. My vehicle locked me out and the driver's door was jammed. The tech fixed the issue in less than 5 minutes and was on his way. Punctual, friendly, knowledgeable. Highly recommend.

Today I requested service for what I thought was a dead battery. Taylor sent a technician named…read moreShemar out. He came quicker than the time frame quoted and was very professional. When it proved to be more than the battery, Shemar called dispatch and quickly got a tow truck dispatched for us. The tow truck driver was Maurice. He was just as courteous and professional as Shemar. He made sure the car got home safely. I thank God for both of these gentleman who got us out of the weather with a 100+ degree heat index. Would definitely recommend this company.

I had new tires put on my travel trailer about a year ago. Seemed great at first, one day I went to…read morethe storage lot and two tires were flat. tried pumping them up but the valve stems leaked right back out. at 70 yrs old I had to crawl up under it, jack it up and remove the tires and take to have the valve stems replace. turns out Chelsea Tire put the cheap rubber valve stems rated for 60 psi in my new tires rated for 90 psi. This is an extreme lack of knowledge and carelessness that cost me time and money. now I have to fix my other two tires before using my camper again. I don't trust these people to ever do anything for me again.

I own a catering company and we drove an unusual far distance to get some new equipment. On the way…read moremy van's tires weren't right. We got a recommendation from a local and they said this place was the best, they'd treat us like family. Well just in case I checked Yelp and it seemed like the truth do off I went! My van had a nail in one tire and a bad ball joint on the front. Mike took care of everything, he new I was in a rush but wanted it done right. He said exactly when it would be done and recommended a place to grab some good while I waited. Got a call it was done half and hour early! Awesome people, awesome service! Thank you for treating me like family!

DONT GO HERE IF YOU WANT SPEEDY DELIVERY!!!!! i've been calling and they always say Jason is…read moreunavailable and theyll get him to call me back, which he barely calls back. my car has been sitting in the same spot for well over 5 weeks atp! i'm fed up !

Awful, just awful. The mechanic that gives other mechanics a bad name. More of a fast talking…read moresalesman. If you prefer drama and delay instead off a car repair, this is your place. You have been warned.

Elite is gone and ATO is awesome 5 stars all the way. ATO took over the building Elite was in and…read moreATO hasnt changed good people quality people with quality builds.

I would not recommend. Took my 4runner in for an estimate to replace a 3" lift. Got the estimate…read moreand they identified other issues with the vehicle. I told them I would take it to my mechanic to look over the additional items they found and bring it back for the lift install. Charged me a $165 diagnostic fee that they told me would be applied to the job when I brought it back. After ordering the parts from them I wanted to review what I owed for the job before the installation started. They then told me the $165 diagnostic fee would NOT apply to the job. ARE YOU KIDDING ME? They want another $1150 for an alignment and to swap out control arms and front/rear shocks. INSANE!!!!! If you add the $165 diagnostic fee back in that is $1350. Oh yeah, don't forget the additional $100 shop charge. So now we are up to $1450. As my late father would say, "They are crooks." To date I'm out $1749.77 (includes part cost, $165 diagnostic fee, 3% credit card fee, and tax) for a Rough Country lift and a set of Icon control arms. I could have purchased the parts online for $1246.33 with tax and shipping included. Cancelled my installation with them. They are not getting a penny more from me. In hindsight, I should have tried to cancel the parts order too. Took my parts and will install myself or go to another shop. When I went to pick up my parts they wanted to charge me $185 tax. 10% tax on my parts is $140.00. They had some added bogus shop fee in with the tax. They ended up correcting it after I pointed it out. Shop around as their labor rate is $150/hr and there are shops in Birmingham with much less labor rates. Also took them 2 weeks to get parts that were in stock everywhere online. They also tried to give me some parts that had been on the shelf for a very long time and where opened. Box was covered in caked on dust and the label was very faded. Rough Country sticker in the box was yellow and faded. These parts were clearly old stock. They denied it. They ended up ordering all new parts, so they deserve a cookie for that. I was warned that they are very expensive but did not shop around. Don't make the same mistake I made. If you get work done at this shop you are getting taken to the cleaners on labor. I would also be concerned if they are using old stock parts as well. I realize running a business is expensive these days and labor rates are up but when you tell a customer that the diagnostic fee will be deducted from the cost of the job and you back track it will piss people off. They are already charging a premium and then pull a stunt like that. I'm fed up with stuff like this. I will take my business elsewhere.

Paid $350 car was worse off than when he started. He replaced thermostat and then removed…read morethermostat so now my car has no thermostat at all. Before it would at least drive a mile or two now it won't even go a quarter of a mile. He blames it on a blown head gasket that he never diagnosed, but he took my money and left me sitting on the side of the road.

Failed to replace Starter and alternator claimed it would be 2 day job! He spent 3.2 hours to fix…read morenothing. $400 wasted. Paid another Mechanic that completed the task in 2.5 hours.

Wonderful service! I've used other locations of Express Oil change in the past, but this is…read moreprobably the best I've been to so far. I was greeted quickly and guided to the proper line. After a very short wait, Macauley helped me choose an oil change and got to work. He noticed my back windshield wiper was broken, and 2 minutes later had it fixed! He was so friendly and helpful. The process took less than 15 minutes and then I was back on the road. Definitely check them out for your oil change, tire rotation, and minor repair needs!

Very slow service. Didn't have a filter in stock for my vehicle. I will not be back here again!read more

My daughter's 2011 Rav4 needed rear brakes. She came to visit from Atlanta so I told her I would…read moretake care of it. Based off reviews, I made an appointment here and brought it in. I was there at 8:00am sharp. The mechanic and parts were not here yet, so I had to wait a bit. The brake rotors arrived, but not the pads, so they had to be ordered and a little more wait. Still finished within a couple hours. The price was a little more than Zi thought he quoted, but not a big deal Would come here again.

I'm not sure that I will exactly recommend Scott. He was very accommodating years ago, but his word…read moreand dependability has diminished over the years. He installed a new starter on my vehicle and told me that it had a lifetime warranty. That was not true. He told me to call the vendor where he purchased it from and they would be able to honor the warranty once I give his business name. That was not accurate. He also told me that he could find nothing wrong with my Infiniti and made me pay for a full inspection. Turns out, I found out that I needed a fuel pump. I gave him grace for a while, but was disappointed when he did not honor that lifetime warranty and he was unbothered about it. @Terri, this further confirms your lack of integrity or care for your customers due to this account being under my maiden name.