1. 2B Accessible

    1. 2B Accessible

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    Chambersburg, PA

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    2B Accessible

    1.0 (1 review)
    Open 9:00 am - 4:00 pm

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    2 years ago

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    AA Eastern Mobility

    AA Eastern Mobility

    (4 reviews)

    We have had the worst experience with Eastern Mobility! My mother bought a ramp van from Ron at…read moreEastern Mobility. The electronics, motorized ramp, leveling system and other components of the van had failed many times over the years. Every time she would bring the van in for service it turned into a huge problem and nothing would be in 100% working order. My mother had always complained about how much of a pain it was to get anything done at Eastern Mobility and to this day the van still does not have all of the parts that had been purchased. Eastern Mobility is a scam of a company. My experience with Ron from Eastern Mobility was that he was extremely hard to work with, would not call back, lazy and disrespectful. AVOID EASTERN MOBILITY!!!

    1 star b/c you can't give 0 or negitive star…read more I requested a written quote from Eastern Mobility to remove and reinstall a wheelchair lift attached to my vehicle, which was damaged in an accident and requires removal of the lift for body work, and to also diagnose the repairs needed to fix the intermittent operation issues of the lift. The quote I received included separate labor hours to remove the lift and to also reinstall the lift there was no mention of an "estimate fee" and I was NEVER informed verbally of any such fee either. After receiving the quote I had my vehicle delivered to Eastern Mobility. After the lift was diagnosed "needs to be replaced" for over $9500, I opted to pick the vehicle up and get a second option. Subsequently, I was informed that I had a bill of $370 ($50 storage + 3hrs @ $80 estimate fee + 1 hr @ $80 for meeting with my insurance adjuster). I explaining to the owner that I felt the charges were unjustified because they hadn't been disclosed prior, he then gave an analogy; that if I go McDonalds I wouldn't expect to get a free hamburger. Clearly his analogy is flawed, prices at McDonalds are clearly displayed. The owner had an attitude of entitlement to any money I may or may not have received from my insurance company. He demanded that I take part in a 3-way call to my insurance company to confirm whether I had received a check or not. He also stated that I wouldn't have received any money from my insurance company if they (Eastern Mobility) hadn't written a quote for me. The owner offered to reduce the bill by deducting the storage fee and explain that I was getting a deal, because he wasn't going to charge me for additional storage charges that weren't included in my original bill. I have since received a written estimate from another company to repair the lift for $2000. And it only took them 1 hr to diagnose the lift, not 3 hrs!!!! This guy is rude and abrasive and a total scammer!!!

    2B Accessible - mobilityequipment - Updated September 2026

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