Tisha is absolutely amazing and cares about me and my health. I recommend her to everyone needing…read moreextra care.

Tisha has been my Psychiatrist for 5 years now, and I CANNOT RECOMMEND HER ENOUGH. When I first…read morebegan seeing her, I had just attended 2 impatient facilities, and had never struggled with mental health before. Everything was new to me. I had previously had appointments with 7 other psychiatrists who only took 15-30 min to talk with me, and I feel like they didn't actually care, and weren't putting in enough time to get my correct diagnosis. However, Tisha sat down with me for an hour (or more) and really took the time to listen to me, and ask thorough questions. She also took the time to explain (in basic language) what was happening in my brain (and didn't just refer me to online sources like so many others do). She's also not just trying to push pharmaceuticals, and she carefully lays out options and gives patients some autonomy in their own care. Tisha was very clear from the beginning that pharmaceuticals are great, but to really improve, I can't just pop a magic pill. I'd have to make some other lifestyle changes (which she also laid out clearly). I've never met a more THOUGHTFUL and CARING doctor ever. I truly believe she is the gold standard of psychiatric care. I would not be the fully functioning, mentally stable woman I am today without her. Thanks you SO SO SO MUCH Tisha.

I've been going to Mandie for about 13 years. She has always listened to me and given her honest…read moreexpert opinion. I recommend her to anyone and everyone who is seeking psych care.

Worst care and service by the staff and all providers. I was dismissed when I mentioned side…read moreeffects. They were rude!

Unlike the others I'm pretty happy here. It might be a bit confusing for some who are used to…read morehaving immediate access to a live person at their doctors offices. I like the telehealth option, which requires some self management. Phone calls if not answered do have a 24 business hour return which can be up to 3 days if you do the math. I believe that's because they have a good system via email and online scheduling to help yourself. Emails are almost always returned same day. If I had to guess dealing with psychiatric patients over the phone is just overwhelming, but I am able to get to a live person when needed, and billing always picks up immediately. Billing was willing to 3 way call my insurance to get everything covered. Thx!! You will need to know how to schedule appointments online at their website and in advance, this isn't the place for people who wait for the last minute. I've only been asked to drug test once I got on schedule (I,II) meds, and honestly doing outside drugs will affect your treatment; so I get the policy. My only confusion was when they let an NP go, she just sort of disappeared and no showed my appt. But I returned to seeing Dr A, and he is very invested in my care and is an active listener. He's empathetic to side effects and it's been nearly a year of stability for me which is unheard of. I'm so thankful.

So because they wouldn't refill my prescription I have had no Paxil for five days. I haven't had a…read moreconvulsion, but I have every other withdrawal symptom. I got a new doctor and my prescription will be in the mail on Monday. One more day to go. The brains zapps are intense, vomiting, and diarrhea are not so good. Thank you Notre Dame behavioral health for this mess. Unfortunately, the biggest mess was caused by the bookkeeping department, but the psychiatrist didn't care or the bookkeeping department wouldn't let me get in touch with her.

The great-doctor-bad-office situation is one of the most frustrating entanglements to deal with in…read morehealthcare. I became a patient here in July of 2023 and I was immediately kind of put off by the office staff calling me "ma'am" and using the "Miss" prefix to my name. Everyone communicates differently though, so that was manageable. One of the prescriptions that I receive is difficult to find in stock. When I first raised this concern to the office staff, the receptionist/whoever it is that texts patients/not a prescriber suggested a different drug to me. That drug did not help much and gave me worse side effects than what I am prescribed.....aside the fact that suggesting things like that doesn't seem like something a receptionist should be doing? Another issue that I had was the office calling multiple times to confirm appointments. As in, back-to-back-to-back. I would get three, four, or five calls in a row during work hours to confirm an appointment. This would be in addition to a text received in the same timeframe, so just massive overkill all around. I decided enough was enough when I needed assistance locating a pharmacy that had one of my medications in stock. I was told on a few different occasions by my provider, Shawn, that the office could assist in this situation. I was apprehensive to ask for their help after the receptionist's previous DIY attempt at pharmacology, but I hadn't refilled my script in two months, my attempts at locating the prescription on my own were fruitless, and I was desperate. It was a Saturday and the receptionist was able to locate the drug, but that was kind of moot, as the prescription could not be moved or called in anywhere else until a prescriber was in on Monday. The next text I got from the receptionist was curt and pointed. There is clearly some kind of disconnect between the office and the provider, as well as a gap in the fundamentals of customer service. I had zero issues with Shawn as a provider. I thought he was very professional and pleasant. He was more in depth than previous providers I have used prior to moving to Arizona and I found him to be very thorough. I am sad to no longer have him as my provider, but I can't justify working with this office any longer.

My initial video meeting with Dr Annette Bunn on June 21 was completely satisfactory and the…read moreoutstanding assistance from the medical assistance and office manager contributed significantly to the whole experience. Marsha Sennis

Very nice, friendly staff .. not rude at all like most doctors offices are and they truly care…read moreabout you on the other end of the phone

The quality of care that I've received at this practice is absolutely horrendous they double booked…read moremy appointment and when I got frustrated and voice that opinion the CEO Nicole Porter induced and anxiety attack and left me shaking. They do not care about patients or how they feel they only care about their opinion.. If you value your mental health in any way you would not go to this practice as they are not very accommodating and they like to frustrate and anger their patients ​​​​​​​​​. I literally was walking out the door saying that I was going to kill myself and they literally just let me walk so I don't think that it's a good mental health facility especially if you think you're going to kill yourself cuz they don't want to help you ​​​​​​

My experience at this practice started off quite well. However, the nurse practitioner I initially…read moresaw has since left. I have generalized anxiety disorder and require a low dose of an SSRI. Currently, I'm scheduled for appointments every three months, during which I spend less than three minutes in the office simply to renew my prescription. Despite the brevity of these visits, I receive a bill for $176 each time--or $405 without insurance--which I find excessive for such a brief consultation. As a result, I've decided to seek care elsewhere for my medication needs, as there's no justification for such high costs for a three-minute appointment. I work in a hospital and have great health insurance. It feels criminal that these types of prices are being charged for such a simple visit

If you're more than 10-min late, their office charges a no show fee of $150. Things happen and it's…read moremy fault, but this stings (to put it nicely). Also, they require visits every 90-days. My wife has great care, once a year, for the same treatment. I'm taking my records there.