My work computer was making a horrible noise. The woman that checked it in said it sounded like a…read more"kazoo". I have not found a better description of the noise than that. The issue was a cooling fan seemed like it was failing. They got me a quote put together and I picked up the computer the following day so I could get everything backed up. The plan was that I would pay for the part, they'd order it, and they'd replace it when it arrived. Until then I could lightly use the computer. My company's IT is handled out of a corporate office on the east coast. As such, then dealing with hardware issues usually isn't feasible. But with a slow turn around on ordering the new fan, they thought they could get me a computer in half the time. So, I picked it up and didn't order the part. I told them what was going on and offered to pay for the diagnostics which was declined. I get it back to the office and it's fine. No more kazoo noises, at least for now. So, they fixed my computer and refused money for doing so. The next time we have a computer hardware issue, I'll be suggesting T.S. USA Computer Repair. Great service, content location, and that helped me a ton. It is most certainly appreciated.

these guys are amazing and good honest company. I took my daughter's gaming laptop in that I bought…read moreher for Christmas just about five months ago because it stopped charging. They spent two weeks trying to repair it even down to working on the motherboard itself, but they still weren't able to get it to charge because it's a manufacturers defect and a poor design . when I went to pick it up, they didn't even charge me. They even helped point me in the right direction to try to get it fixed from the manufacturer. They really went above and beyond. Thank you guys.

I needed to upgrade my Windows 10 computer to Windows 11, and One Laptop Tech made the whole…read moreprocess easy. They went above and beyond by explaining my options and suggesting the simplest, most cost-effective steps first. It was clear they weren't trying to maximize fees - they genuinely cared about finding the right solution for me. Communication was great the entire time. They kept me updated on the work, the parts when they were ordered, when they arrived, and when everything was installed. As someone who doesn't know hardware but knows how I use my computer (video editing, programming, etc.), I really appreciated how they helped me figure out what I needed to bring my desktop up to date while moving to Windows 11. Overall, it was an absolute 5-star experience. If I ever have computer questions or upgrade needs, I'll definitely be going back to One Laptop Tech. Highly recommend!

Great service, fast and easy - Could not have been more thrilled with Danis. He knows his stuff and…read morehelped get my laptop in working order after the motherboard died. Communication was seamless and I received my laptop better than when I dropped it off.

They have a pretty good grasp of my situation and service request. If their quality of service…read moreisn't as good as the other true red, it would be still be a good value.

I found this place when looking for a place to recycle small mobile electronics. They do that for…read morefree. I have no idea what their repair services are like, but I love that you can recycle small mobile devices here at no cost.

Over the years I've had 4 or 5 on site computer technicians. Hands down, Mike is the most…read moreknowledgeable and efficient. He's also a really good communicator which adds out to his customers being able to understand the problem as well as the fix. The kicker is he is quite reasonable charging about half of what I thought I'd be charged.

I was on the fence about whether to try and fix the issue I had with my 3k gaming PC. A lot of…read morepeople would have asked for an upfront service fee, but during the call I was told it something I could do myself probably and that gave me the confidence to fix it and not waste a lot of money. This guy earned my trust for honest business. Thanks for being straightforward. Carson

It's a bit of a drive to get there. But it's a pretty one and you can stop in Woodinville for some…read morewine tasting or lunch on your way back. Friendly and efficient. And cheap, although probably better to save up your batteries and light fixtures since they're going to charge you a minimum amount regardless.

Electronics recycling! It's difficult to find places that accept specific electronics you're trying…read moreto get rid of without incurring extra fees either for the visit and/or type of item. The location feels like it's in the boonies of Woodinville, but it's tucked away in a corner warehouse you pull up to do a quick drop off. I was able to dump off an old flat screen TV and a bunch of bulky junk audio electronics without charges. NOTE: per their website not all items are free to recycle, but this location was sufficient enough for my specific items.

These guys are like the friendliest people. Especially the gentleman in the printing area…read more Every time I go and ask a question, all the staff here take the time to answer. Enjoy coming here and will be sure to return for all future office needs.

Well the store is okay. It's one of the only places you can actually walk in it by like office…read moresupplies. However I will tell you it's an absolute disaster. Don't even ever think about going in the bathroom. I made that mistake the other day.

Wow! Mahlon came to our residence to help reorganize our computer files after a transfer snafu…read more He was so pleasant, professional, knowledgeable and efficient. I am so relieved and thankful. Phew!

I made the decision to purchase my own router/modem rather than continue to use the Comcast…read morerouter/modem that came with my system, and Mahlon Otero assisted me with that transition. He arrived on time, kept the work area neat, and he exhibited amazing patience as he helped me navigate numerous calls/transfers with Comcast. While assisting me with my system, he also offered to help me resolve some issues on my MS Surface computer and he downloaded a couple of free pieces of software to help me better maintain the security and efficiency of my system. Because I am self-employed, work from my home office, have no support staff, and am technically challenged Mahlon's assistance was invaluable. I would highly recommend you consider the Shivelight Company for your IT needs. Scott Verrette

Best most trustful IT company ever! Have had great service at all work hours and weekends for…read moreemergencies! Jeff has helped walk through simple fixes over the phone and text or will come in by request! He is great! Very honest and doesn't just "break" or "temporarily" fix to allow them to come back. Jeff WONT do that. Hes so honorable! Very friendly and very good with analogies if you don't understand the Tech terms!(Me to the max.) He has gone to friends houses and helped them with their home computers and helped out Dental Offices with Servers and Security. Highly recommend!