Have worked with Jon's PC for several years. First thru a company worked for and than my own…read morecomputers. Was satisfied until the last interaction. Computer crashed, gave to John to work on , whiched cost me $400 plus. Got it back and it worked for about two weeks and crashed again, Sent it back and was told nothing could be done to fix it and it was something I did. My phone calls, texts, voicemails went unanswered. After trying to contact JPC several times resorted calling another repair service. they came to my site and had it up and running within an hour, restored all my files. Thank them for that! When John had my computer he installed Windows 11 without permission which may be causing issues with copier, still workng on that. Cannot recommend JPC which is a disappointment since have known and worked with them for so long. Stuart

I dropped my phone and cracked my screen on Saturday. This guy came to my home on Tuesday and fixed…read moreit in minutes. Great Service, nice guy, and very fast. THANK YOU! ...plus, you might have the coolest belt I have ever seen

Reasonable turn around time. Good evaluation and recommendations. Will use again for future…read morerepairs.

I went to Computer Concepts last week to replace a failing drive in my NAS, and the service was…read moreexcellent. The tech who helped me was knowledgeable and, when he wasn't 100% sure about something, he was upfront about it and took the time to research the issue himself to make sure I got accurate information. That kind of integrity is rare, and I'll definitely be back. The space itself isn't flashy, but it's clear why they stay busy. You can tell the whole team cares about customer service, not just from my experience but from overhearing other techs helping other customers while I was there. Highly recommend.

I am writing this review about my experience with computer repair at COMPUTER SERVICE NW, 402 Maple…read moreAve, Snohomish, WA 98290. My 6-year-old ASUS laptop was badly in need of a tune up. It was running loudly, not saving documents correctly, and kept shutting down unexpectedly. Both Shawn and Eric helped me -- really nice people -- and I had my laptop back in just a few days. The price was fair and I got good advice about how to prevent future problems. I will definitely go back again when I need computer help, and I STRONGLY recommend them! Thank you Computer Service NW, Elizabeth

Don't waste your time! Make sure you use a credit card so you can cancel the cost when they lie,…read moredon't fix the problem, they are fraudsters and liars! I took a cell phone in recently, lt needed a Master Reset due to a virus. They are bullshit artists and charge $132 for 40 minutes, and did nothing! My Phone Carrier helped me fix it over the phone for free! Very arrogant guy thought he was going to pull it off! The owner didn't do anything to fix it. Go elsewhere, these guys are con Artists! They know exactly what they are doing, don't fall for their games!

I brought my MSI Titan HX gaming laptop in to Don after my son dropped it on the ground. Nothing…read moreturned on and I wasn't hopeful it could be saved. I found Don/2U Computer Services through a local search and decided to try my luck with a local repair shop rather than Best Buy. I'm so glad I did! Don sent regular updates on troubleshooting and managed to get everything working again in less than 24 hours. Don't let Don's humble shop and obscure location dissuade you. This was genuinely world-class service, and I couldn't be happier with the level of professionalism and care he provided. And his service fee was more than fair, and he even cleaned the laptop before we picked it up. Just excellent, excellent overall.

I brought my PC to Don with a hardware issue, and he took care of it with an incredibly quick…read moreturnaround. Not only did he fix the problem, but he also tuned up the computer so it's running better than ever. I really appreciated the depth of his experience and his honest, forthright approach. Highly recommend!

Came in and completely explained our anti virus protection and will save us $250 while providing…read morethe needed protection. Also, got my wife's email tweaked to where she can save her old email. The guy is worth what he charges and then some. Here is an update: Peter is a very cordial guy but you have to be very careful because he charges by the minute for casual converation that he considers "educatIon". If you retain him, lay out EXACTLY what you want and have him do just that. I regret saying he is worth what he charged. My mistake.

I had a password problem with Microsoft login screen and Peter had a workaround . He explained…read moreabout passwords and passkeys and how to use them to protect your information. I learned alot from talking to Peter and will highly recommend him to anyone with tech troubles. Very courteous and kind and thoughtful.

My work laptop bit the dust, and after my own attempts at troubleshooting, I surrendered to the…read moreneed to find a professional. I found Lori through a Google search and sent her an email. She was very responsive and was able to take a look at my laptop almost immediately. I dropped it off on a Saturday afternoon (even though she doesn't work Saturdays), and she emailed me on Sunday with her diagnosis and proposed solution (including cost). I confirmed that I wanted to move forward with her solution and she called me Monday afternoon to let me know the laptop was ready. I definitely wouldn't hesitate to contact Lori again in the future.

My gaming laptop was on the fritz several months ago and I took a chance on this business. Glad I…read moredid, she did phenomenal work. Turned out the thermal paste had failed between the CPU and motherboard, and it needed a good cleaning. She also installed some additional RAM and my PC now runs better than when it was new. She was knowledgeable, courteous and worked with my schedule. Her flat rate was extremely reasonable as well. It should be noted that I use this machine daily and it's worked perfectly ever since I took it in for service. Thanks so much, you have all my IT business going forward.

I am UNBELIEVABLY grateful for Sean and Thomas. Lifesavers! Sean was able to come out to my home…read moresame day and solved my PC issue in less than an hour. I can't thank him enough!! If you have a problem with your PC don't hesitate to call these guys. super friendly and professional.

Highly recommend Thomas and his team. Very knowledgeable, professional, and customer-service…read morefocused.

When my laptop decided to go poof on me, I looked up options and NCC was closest- I admit that was…read morewhy they were my first choice- the location listed on google isn't accurate, but they were near enough and had good reviews. I'm glad the internet got it right this time! Robert was so informative and helpful about what was wrong with my computer, (he kinda chided me about how I could have avoided my issue haha, it was great) and after doing everything he could to save everything he could, he got it back up and running and gave me good lessons on how to keep it going in the future. He has a loyal customer now!

I had built a very very pricey computer on my own, and I was having problems installing Windows. I…read morecame across NCC because I've seen it passing by at Fred Meyer's and I also used Yelp. My frustration of having a very expensive PC came down to bringing it to a computer shop to get it fixed. The price was very reasonable, and the guy there was able to diagnose and fix everything all within a day. He got my computer working perfectly after a couple days of bashing my head into the wall trying to get the Windows OS up and running. Don't expect a big PC supermarket though. These guys are a local PC repair shop and it definitely shows. Their knowledge of their craft definitely helped me and they're worth a shot if you have computer problems.