As someone who has been reviewing for Yelp for a long time, this has to be the absolute worst…read moredining experience I've ever had. I mean that very seriously. On Saturday, 2/28, I came into the restaurant at 6:15pm with a group of 6. Looking around the restaurant, there were only 3 tables taken. The Hostess wanted to put us a table, but it wouldn't fit us all. We asked her where to sit and she told us to decide on seating. We had to suggest to put a table together and started to move it ourselves, then she helped. Just odd because we had no idea if they had a table to seat us. While waiting for the server, the table in front of us asked for to-go boxes and was told they only have the bottoms, no lids. She brought plastic wrap to cover their leftovers. They were not happy and left without a lot of their leftovers. Our service came out and was very sweet. She honestly was the nicest person at that restaurant and she deserves to go somewhere that she can make better money. She told us they only had beer and wine, but only a few on the wine list. Sometimes if it was asked for, they said they didn't have it. I stuck to a Coke. We ordered as follows: Me: Loaded Baked Potato (yes that's it.) Person 2: wedge salad Person 3: cornbread skillet Person 4 and 5 had burgers. One had cheddar cheese with everything on it. The other had everything BUT pickles. We waited about an hour for our food. Person 5's burger came out and the fries were cold. I'm not meaning lukewarm, I mean COLD. Like out a fridge. They hadn't even been cooked all the way. Person 4's burger came out without cheese. Both of those were sent back to get that fixed. Person 4's burger came back with a piece of half melted (what looked like) American cheese on the bottom of the burger and the burger was BURNT. I mean, hockey puck burnt. When the fries were sent back, we could hear the cook SCREAMING AND THROWING THINGS, yelling that we "weren't right" and he "had just took those up". The server even felt them and agreed with us. My baked potato came out hard. I couldn't really even eat it. It was hard, bland and it was covered in sour cream, even the outside. A runner came over to bring some salt and pepper and I asked her if she wouldn't mind letting us talk to a manager. Everyone there said I was polite in asking, as we just wanted to tell her what was going on, not trying to get anything free. When I asked, she threw her hands up in the air, slapped her hips, rolled her eyes and stomped away. The people around us even looked at her. They also could hear the cook yelling. We did see another couple send their food back as well while we were waiting. The manager comes over and when we tell her everything, she tells us she agrees and that she's working on getting better help, as we could see what she was working with there. We just asked her for the check and asked to go. We hear the manager try to talk to the team and the cook begins to scream and talk down to her. Then, he came out and stared at our table. If looks could kill, we would all be dead. The thing is- burgers there are $18. We didn't get anything hard to make but only the salad and the cornbread were fit to eat. They did comp our meal, but we continued to ask them to let us pay. Instead, we ended up giving the money to the server. She can only do what she can and she was so sweet. I do have multiple people who will attest to everything that happened. That was the whole experience. We walked outside and immediately went to get something else to eat. We came to the American because this was our first time in town and we had heard great things about it! Of course, we had seen it on TV as well, so we were very excited. The next night, another couple we knew went there and had the same experience. She was the only table in there and they still took over an hour and her food was terrible. This is absolutely so disappointing. The American used to be THE destination down here but now, it's the one everyone is telling people NOT to go to. We talked to our hotel host and they said they wished we would have asked because they would have told us to stay away. It's a shame. I really hope they can get some new people in there who care about food and making it good! I'd love to come back if they're able to improve and change my review. I do have 5 other people who are willing to attest to this, so as much as I wish it was an exaggeration, it's not.

THis restaurant is leading the restoration of downtown Bainbrige. We had a very pleasant dinner…read morehere with a dozen of my wife's family members. The space was beautiful and open. Good drink selections with both local and more faraway craft options for beer. Elevated Southern/Georgia fare on the menu. For appetizers, try the cornbread and heirloom tomato pie. You can get quality fried chicken, pork chop, and grits here. I had the Pecan Crusted Idaho Trout. The sauce was bit cloying but the fish was tasty. Service was quick and competent, especially with a large group. Definitely one of the best dining options in downtown, and right next door to the brewery.

Now that's some good eating right there, I tell ya. Simple southern cooking like mamas, grandmas,…read moreaunts and all kinds of kinfolk and friends put on the table and we dig into with gusto. Fried chicken was that simple salt/pepper, flour and fry chicken. Nice crust and tasty moist meat. Macaroni and cheese was about as close to the way my mother used to make it and I enjoyed every bite. A little creaminess with chunks of melted cheddar mixed in. My only complaint would be that the cheese on top was not browned enough for my personal taste. The black eyed peas had onion in them so my wife had to work around the onion but I enjoyed that onion flavor. The peach cobbler was the good stuff and my wife even had some and really enjoyed it. That qualifies as high praise from the picky eater. Now we have to talk about their thin delicate "cornbread". It's so thin it will break into pieces when you pick it up. I suspect this was developed by someone who's favorite part of cornbread is the crusty edges. For those who agree, this paper thin delicacy will be addictive. I know I had plenty and had to resist going back for more. The outside and inside are pretty simple. It is a buffet with multiple meat, vegetable and dessert choices. The service was good. The owners were very friendly and accommodating. The price is good for the delicious food. We will be stopping here pretty regularly now for lunch when we are running up and down US 19. So glad we found them.

I started out eating on Fridays for the seafood it was great the first time I paid $14.99 for a…read morecarryout the second time I paid $16.99 the third time I paid $34.99 for the same thing I would not be going back and I have not went back because I do not like how I was treated Debbie they changed their prices with carryout trays so therefore this is one customer that would not be going I rather go out of town to eat seafood

This place is a worth the 100 mile drive! The absolute best philly steak sandwich I have ever had…read morein my life! I also had the rueben which was outstanding, the service was excellent and the vibe was warm and friendly

The service was very quick everyone here is very kind and it's very quiet the food is very…read moredelicious I will recommend if you are traveling to come here and they have the best wings ever

Great local hotspot! You do have a small drive out of Bainbridge but once you're there, you won't…read moreremember the drive. All the food is fresh and delicious. The quaint restaurant is an inviting atmosphere and the Pond House has the sweetest waitresses.

A big shout out and kudos to The Pond House. We held our High School Class Reunion there last night…read moreconsisting of 21 people. It was phenomenal! Everyone raved about the food which was delicious and generously portioned. Everyone from the hostess, the wait staff, the kitchen staff, etc were exceptional! We even had 2 attendees who arrived late and the staff was able to promptly take their dinner orders and get their food out to them in a timely manner so they were able to eat with the rest of us. The restaurant and bathrooms were very clean and well kept. It was a delightful experience, enjoyed by us all! On behalf of Bainbridge Christian Academy High School Class of 1976, THANK YOU POND HOUSE!!!

This place is TRULY a hidden gem! I couldn't quit gawking at all the decor, from the floor to the…read moreceilings, everything is immaculately decorated. (won't even bother posting pics because they don't do it justice) The bartender was not only hilarious but added stories and details about some of the artwork, the handmade chandelier in the entryway, my cosmo recipe being the original recipe from back in like the early 1900's. LUVED her. They had a large wedding party the night before and they were out of a lot of drinks and some food items however the way she presented it to us, was again hilarious so we truly didn't even mind. Food and service were excellent. We were the last people to shut down brunch on a Sunday afternoon.

Thursday night between 6-7pm. It was basically empty; which…read moreis a plus for me. They get all their business mostly on the weekends, per our server. This restaurant is beautifully decorated! It could very well fit in at theme parks, like Universal Studios. It's Clean, spacious, lighting on the dimmer side. It's a fantastic date night spot. We were blessed to have Diamond tending to us, and she was outstanding! Customer Service doesn't get any better than what she gave. I imagine she'd be just as great if the place were absolutely slammed. Our food was pretty basic. We got spicy fried wings as an appetizer. They were pretty good. The chicken fettuccine Alfredo had small bits of white meat chicken, and not a lot of it. We also had a 14oz Ribeye, collards, & mashed potatoes. All the food was ok. Not good enough to rave about, not bad enough to complain about. Just basic . I'm glad I finally checked it out though. The overall experience was worth the visit. If you're ever in this area, you should stop by:)

Got there late because of an unexpected rain storm in less than a 1/4 mile from my hotel but so…read moreglad I waited out the storm. Trent was the bartender and by the time I got there it was only locals but he treated me the same. This place is so cool. Love the look. Brick walls. Paintings. Really nice touch As I arrived late I tried to be cognizant to the staff. Ordered the char grilled oysters off Trent's suggestion. OMG! They're delicious If you are in Albany try The Flint but I hope you get Trent if you are at the bar. He knows his stuff!

First time visiting Albany, and dining at The Flint set the tone. From the moment we walked in, the…read moreatmosphere, welcoming staff, and owner set the perfect tone for the evening. But the food--absolutely unbelievable. I had the fried red snapper, which was seasoned and cooked to perfection. My boyfriend got the ribeye, and it was so flavorful, juicy, and buttery that it didn't need a drop of steak sauce. Exceptional overall experience--we'll definitely be back!

This was so good!! The spicy pickles and ranch dressing were amazing! The brisket was tender and…read moretasty. My husband liked the French fries- they had a crispy batter on them. We finished with homemade ice cream which was delicious. We will definitely come back!

If I could rate zero I would. If you want racism served to your kids this is the place to purchase…read moretheir bland ice cream. The bbq tasted like burnt leather the last time I went so if this is what you're seeking have at it. Enjoy!

Best eat when not busy. Sunday lunch not a good time. Under staffed. Food is good when not busy…read more When busy not so much. Clean and friendly even when under overwhelming conditions

The worst customer service I have ever experienced from a fast food restaurant. Two registers with…read moreonly one person running the front . Went to place an order and was told to hold on. Stood there waiting with a long line behind me. She completely ignored her customers for over ten minutes. Finally when she decided to take my order it took 25 minutes to receive it. Few days go by and decided to give jacks another try . Same repetitive things just a different day. As a contractor with a lot of team members who only have an hour lunch. This restaurant is going to lose a lot of revenue. Because of poor management, incompetent workers , and the lack of customer service. This establishment is by far the worst fast food restaurant. Will never go back. !

Unclean buffet restaurant. Restroom had urine all on seat and smelled like a unclean restroom.read more

If you want breakfast this is an ok place to go there buffet is extremely small to choose from and…read moreI didn't care for the food

Ambiance is wonderful and great service! This is a beautiful space-upstairs is open and light and…read morekept the feel of a post office, while downstairs is a speakeasy. Food available to order from a limited menu!

I love going to the Old Post Office for cocktails! My favorite is the pineapple martini, but you…read morecan't go wrong with their drinks. The bartenders are superb! You can also order food from the American and they deliver to you! The historic venue is beautiful and such a fun place to meet up with friends.