In December of 2025, I made the mistake of walking into Fitworks in Parma. I asked for a tour from…read morea bored employee and then for the free trial. I was told I had to submit to a membership application in order to get the free trial and then I would need to cancel within thirty days if I did not want to continue. Seemed simple enough until 8 days in I tried to cancel. I was there in person twice and told the manager was not there. I called. Left voice mails. Many. I called corporate twice; no return call ever from them. Then I did get the manager a few times. Maria put me on hold for a full ten minutes, before I hung up, called again and got the voicemail. That was the first hold. Second hold, a few days later, I got put on hold again by Maria. Left again, by Maria. Called back and got her. She tried to coax me into staying many times. It was VERY OBVIOUS she was trying to get me to the 30 day mark and I said, NO CANCEL THIS and she said she did, apologized and I thought that was it. Until Sunday, May 26th when I received an email from a collections company!! I cannot believe this is happening. This is 2026 and predatory subscription practices still going strong. I am currently working on a resolution. I have not yet heard from either the store nor corporate, which I am not surprised. Corporate never returned my calls back when I was in the midst of trying to get this cancelled. It was AWFUL and now, a new issue.

Beware of this scam!!! the only thing i can say is that if…read moreyou end up canceling your membership you will be charged for another year. stay away owners are money hungry and don't value customers. if you try to call and end your membership on phone they will hang up on you every time. very unprofessional. very unhappy.

This place is not just a gym but a community. The…read moreinstructors Dan,Josie,Kaela and Danielle are all amazing. Attention to detail is noticeable coaching you all along the way. I haven't been this mobile , strong , fit or motivated in15 years or better and they have helped me loose over 50lbs in 9 months.

This gym and it's community is so special! No matter your fitness level, you will fit in and feel…read morewelcome. The coaches are absolutely amazing and will help you reach your goals whether you are just getting started or if you are wanting to see just how far you can push yourself.

NO HOT WATER EVER! Not just a 1 time thing, 6am it shouldn't be empty but it's the same no matter…read morethe time of day. If you live close & don't mind riding home in soiled clothes it's fine.

Variety of equipment. Several locations. Amenities for the black package like the massage chairs…read more Reasonable monthly price

This LA Fitness branch intentionally tries to trap you into your membership…read more After signing up for the gym specifically to use the pool to train for a triathlon, the pool has been closed for about a month. There are no ways to alert customers to the status of the pool aside from just calling. Due to this issue, I called repeatedly to request a refund for a month of my membership since this was the only reason I became a member. I've gotten the run around: my number has been left for people to call me back twice only to have no one call. I finally went into the branch today to make the request. When they were unable to issue a refund for my lost month, I requested to cancel my membership - only to be told that I'm unable to cancel my membership unless the Operations Manager is there. And guess what? The Operations Manager only works M-F 9-5. How convenient that the only person who can cancel a membership is only available during hours most Americans are working. I don't believe for one second that they are unable to cancel my membership: they are trying any way they can to make it so hard to cancel the membership that people don't.

Not sure what this maintenance guy is doing but he has been laying on the floor scrolling through…read moreTikTok with the volume out loud and turned up.... Not working but making my workout very awkward...

Mostly good one bad. Younger ladies decided they didn't like my wild hair so one said WOW. I rushed…read moreout of the house at my sisters insistence. It was bushed and clean but crazy. These ladies decided to be judgmental behind the desk hey it was gonna get wet in the pool so I didn't care. I'm older so it was no big deal. I didn't appreciate them making it a big deal. Get a life Karens.

This ymca is super disorganized. I worked as a lifeguard in December 2024 and it took them 3 months…read moreto pay me because they couldn't get my onboarding forms done. Their scheduling is awful and not professional. Their hours are flexible but still not reliable and they are not set so sometimes I would get confused when I had to work. No one there knows what to do so when I needed help for my onboarding forms they had to contact someone else because they didn't know how to do their job. Horrible staff.

Staff is very helpful and knowledgeable. This is the gym to use if you are a hardcore fitness…read moreperson. Lots of options for weight lifting and cardio. Would highly recommend to anyone looking for an incredible alternative to the cookie cutter fitness clubs .

Best gym i ever been too hands down. Unlimited machines not crowded open all year youll never be…read moreboard

It's permanently closed. Reached out because I was confused if it was open or closed and received a…read moremessage back that it is permanently closed.

Wonderful group of trainers. They make you feel like family, always have a smile on there faces and…read moregenuinely care about helping you reach your goals. If you are looking for a place that you won't feel judged this is the place for you. Reasonably priced.

This is a gym and a place for therapy and massage services. The gym is 2 stories and is large…read more Multiple machines, a pool, a track, even a spa/hot tub area. Plus, they offer workout classes. Then locker room is very large as well with multiple lockers for your belongings. Then there is the physical therapy area. They offer a variety of services as well as massages. I have used the gym and the medical part of it. I enjoy both parts. The gym membership is expensive, but you have access to all of it. The physical therapy side has great employees/therapists. They are professional, knowledgeable, and very nice.

Best gym, best locker rooms and group classes. This gym has…read moregreat hours to accommodate just about everybody's schedules. Your membership includes almost all classes which include yoga, spinning, weight training, some pilates, zumba, and many more. The weight room is huge. Plenty of cardio machines, stretch equipment, lap pool, open pool for water aerobics. There's dry and steam saunas along with a huge whirlpool that are located in each locker room. They provide towels, shampoo, conditioner, body wash, lotion and hair dryers. There's always plenty of parking. There are personal trainers, massage therapists, and it's attached to physical therapy so you can find just about anything here for wellness. Staff is friendly and top notch.​