This LA Fitness branch intentionally tries to trap you into your membership. After signing up for the gym specifically to use the pool to train for a triathlon, the pool has been closed for about a month. There are no ways to alert customers to the status of the pool aside from just calling. Due to this issue, I called repeatedly to request a refund for a month of my membership since this was the only reason I became a member. I've gotten the run around: my number has been left for people to call me back twice only to have no one call. I finally went into the branch today to make the request. When they were unable to issue a refund for my lost month, I requested to cancel my membership - only to be told that I'm unable to cancel my membership unless the Operations Manager is there. And guess what? The Operations Manager only works M-F 9-5. How convenient that the only person who can cancel a membership is only available during hours most Americans are working. I don't believe for one second that they are unable to cancel my membership: they are trying any way they can to make it so hard to cancel the membership that people don't. read more

Not sure what this maintenance guy is doing but he has been laying on the floor scrolling through TikTok with the volume out loud and turned up.... Not working but making my workout very awkward... read more

LA Fitness - A maintenance guy? - Gyms Near Me - Brooklyn, Ohio

The dirtiest gym I've ever visited. I'm surprised the Center for Disease Control hasn't shut them down. If you can survive the biological warfare in the locker rooms and on the gym carpet, good luck navigating through the arguments and random member all out brawls that start on the basketball court and rolls onto the gym floor. read more

I really like this gym. I give it 4 a because of all the broken equipment. Cords broken on machines and the speaker is broken for spin class. Everyone there is friendly. The pool is nice but not enough lanes. Come on Esporta, fix them machines and speaker already. read more

Been going to LA Fitness off and on since they opened at this location. Lots of machines. Easy to get around. Decent number of classes offered, though one of the instructors can be very off putting. On my most recent visits I've noticed more equipment issues. Examples: the abduction/addiction machine isn't balanced. When using the abduction side, one side opens well before the others causing more weight on one leg. Another example is how monitors on a few treadmills don't come in clearly and is filled with static. The one I used last night kept cutting off as I was actively using the treadmill. You also see signs indicating a call has been made to have specific machines serviced. Plus, a number of folks have expressed concern, wondering when the last time the carpet has been cleaned because they've noticed allergic reactions experienced when working out, especially if they have been on the floor for particular exercises. Lastly. There are also issues with theft. Staff as well as members havE warned me to keep even basic items in my car rather then the lockers. SMH read more

LA Fitness - I'm baaaaaaaaaaaack! - Gyms Near Me - Brooklyn, Ohio

See all

This place has really gone down hill. The bathrooms are always disgusting when you come in here, no matter what time of the day. It seems like there is always several cardio and weight lifting machines unavailable because it needs service. The garbage bins are always overfilling and it seems like the paper towel rolls are a hit and miss. You never know if there's going to be towels there for people to wipe their machines which results to many people not wiping down their machines because no one wants to keep notifying their employees how to do their jobs. This gym seems to be getting more and more busy as time goes on, no matter what time of day which can be an inconvenience if you're on a time crunch. All I can say is that if you're on a time crunch and you want to get a good workout in, you should probably just get here at 5am when the gym opens. This gym has also made me irritated because even though I have plenty of friends here who workout at the same time, an employee accused him of training me which was very silly since we have been coming here at the same time since this gym has opened. Plus we sometimes come here by ourselves and we know they see us because they greet us! It's like you can't come and workout here with a friend without being accused someone is training the other. Overall, I give this gym a 2 star because the Zumba class by Jasmine is amazing and Spin classes by Donald truly pushes you to do your best. The machines need to be well maintained and taken care of. The cleanliness of the gym has declined dramatically since they first opened. And some of the employees need to treat some of their customers better. read more

See all

They have been so helpful with their kids club while I go workout every time I go there they're very welcoming also that goes for the gym itself the people there are so welcoming and caring!!! I would definitely recommend them to my friends Heather Abner read more

This is a pretty legit gym. There are two stories and a pool too, plus very spacious locker rooms. Notable pros include a basket ball court, all the normal stuff you would expect at a gym, classes and a studio, racket ball courts, a smoothie area and a sauna. The con- probably at least 50 people here on this Wednesday night and over half are not wearing masks which is a huge downside. No pics to provide privacy to those working out. read more

The maintenance man there is doing an excellent job with the racquetball courts and the maintenance of the facility do not lose him the club now is the best I have seen the staff is very professional great job read more

Great atmosphere, good equipment, basketball court, pool (love it), cycling classes, workout classes, racquetball, training available... the girl early morning at the first desk has great energy and customer service. Love this gym read more

See all

This place is pure trash. The locker rooms are always dirty. The pool is also always dirty and half the showers are broken in the men"s locker-room each time i go. What am i paying for with my membership and annual fee??? Then you pay $200 for a trainer that cannot even reach out to you. The head trainer was eating chicken nuggets at the desk and that is the last thing I want to see when i come to work out. Then I cancelled my membership and they attempted to charge another account that they created. I had no way to cancel the second membership so they attempted to charge $400 to that account. Sub-par service all the way around. Please go somewhere else to workout. I would give 0 or negative stars if i could. read more

Great place to workout great friends and environment been working out here for 2 years now

It's my gym and I can't complain. They offer great discounts through any corporate company home page. They offer buddy passes and referrals. Often we base our gym experiences on the DB's that work out there. This is a very good facility but until you start policing gym memberships based on IQ's then this place has the fair share. Some dudes are more worried about talking to women then working out. If you are reading this and this is you......stop it. Stop talking to women and just work out. Lift weight. Run. Correct yourself but leave others alone. They have full court basketball and supply balls. The stationary bikes have personal TVs and fans built in. Top of the line equipment. Again it's a very clean gym. Pools, locker rooms and steam rooms. Reaching for the stars as I just wish they were open 24 hours. Well worth the price of admission. Best part is right after you work out you can swing by BW3 for a few beers to celebrate a work out. Much better an option than planet fitness read more

I came to workout at the Tiedeman location for a week when my usual LA Fitness location at Crocker Park was being remodeled, and it's quite different! This gym is two floors, with all of the cardio equipment located upstairs and everything else on the ground floor. They have a lap pool with 3 lanes, a hot tub, 4 racquetball/handball courts, a basketball court, a room for spin classes, and another room for instructor led classes like Zumba and Jazzercise. Lol I really wish they had a track to run on like Crocker does. The weight equipment is really nice, with the dumbells and plates being vinyl costed and nearly brand new. The dumbells go up in 2.5lb increments until they get up to 55lb, where to go up to 120lb in 5lb increments like every other gym has. I like the machines they have here because the weight stacks are a pinless design where you just flip a switch over to the desired weight and you can flip the top most switch to add 5 lbs. I've never seen this before! The free weights are nice, but the layout is a bit congested. The cable machines seem to be very popular as I always had to wait to use one and they have three of them! The locker rooms are much bigger than Crocker's, but they were a bit on the dirty side. Also, old men walking around naked with no towel seemed to be a normal occurrence here, while it was rare to see at Crocker Park...ugh. I'm not sure if this was due to the Crocker location being remodeled, but this gym was constant packed with people after work! It was hard to finish all of my exercises since people were hogging all of thr equipment. I never really had this issue at Crocker. Overall, it's a nice gym. read more

LA Fitness - DBs in 2.5# increments up to 55#! Nice! - Gyms Near Me - Brooklyn, Ohio

See all

Definitely a good experience for my first time being there, really good quality, they Definitely got a lot of stuff for you to do to get into shape in any way possible. Shout out to Ryan and Rich for making me feel welcome my first time and showing me around. read more

This was a great gym when it was owned by la fitness. Ever since Esporta took over there are notable differences. They can barely maintain equipment. For example, half of the leg machines have been out of order for 6 weeks. The place smells bad, I'm guessing due to lack of cleaning and that they pushed all the machines so close you are literally knocking into the stinky patron next to you. I got stuck in the bathroom stall with no toilet paper and literally had to call the front desk to get me some. They don't replace fire alarm batteries so there are loud chirps during yoga classes. The stereo system has been broken for several months as well. I sometimes wonder what staff are doing with this glaring lack of maintenance, but the back room and workers smell like weed, so it answers my question. read more

LA Fitness - This is the sign posted on many machines out of order for weeks, if not months. - Gyms Near Me - Brooklyn, Ohio

I give you folks 5 stars the place was terrible 2 years ago I'm impressed very welcoming. I just signed back up today easy straightforward pricing and quick sign up . All the staff is friendly and the facilities was nice and clean and organized. They have many free group exercise classes , and pick up a game of Basketball. Thanks for providing a great gym ! read more

Went there on a two day guest pass, the men's locker room showers are completely disgusting. Hair from other people all over the walls and all in the drains. Looked like it hadn't been cleaned for weeks. I didn't even make it to the second day of the guest pass. Goodbye. (If it is this dirty in a time of Covid, with allegedly many more cleaning guidelines in place, I can only imagine how bad it is in normal times) read more

When the facility is in working order, this is one of the better LA Fitnesses I've been to. The members here are like a community, and are always looking to welcome more. The trainers here are a lot like most franchise"personal trainers." Poorly trained, and mostly there to talk sports or pick up girls. The jacuzzi is one of the biggest selling points, if you're a LA Fitness member, to this gym. Unfortunately, it's down as much as it is up. All in all, this location he what you need to hit any goal you are trying to achieve. Give it a go. read more

love this gym has everything l need. customer service is great and it's convenient for me for where my offic is located and my favorite coffee place read more

This gym always smells like marijuana. I am not talking about just one person either. They obviously smoke In the parking lot prior to playing basketball. You can smell it while they are smoking in their cars. Bathrooms are always in need of service and trash cans are overflowing. Several treadmills are not working and no dog of maintaince coming . It also took them a month to replace a battery on their alarm system. The low battery was obvious by the constant beeping at the emergency exit door. They expect people to workout and listen to a constant beep. Terrible service to paying customers . read more

The basketball court closes at 8:30. So many people have to work during the day and can't get there until late. Read the room you morons

I joined purely to use the pool. I let them know that I am currently training for a half ironman and needed a pool only 2-3 times a week for a hour or more. No other services needed as I train at a different gym. They neglected to tell me that there is a thirty minute time limit if someone else is waiting. I was told that it's posted somewhere, but I haven't come across it. I have also had times where other people just come right on in and use my lane! When COVID guidelines are only one in each lane to observe social distancing. That is clearly marked. I will never recommend them and currently looking for a new pool to use. read more

I like this location better than the Legacy Village location. Zumba here is SO energetic-if you take it with Jasmine who already has a massive following so expect a crowd. Second in line is probably Ashley who I think is new-ish. The gym is always clean and well stocked, some of the patrons are semi-rude/less than friendly, but I think it's just this area of the city. read more

If you want dirty gym that reeks of weed, then this place is for you. The clientele at this place is shady best. I don't even know the last time the sauna, pool or hot tub was cleaned. Some of the staff are friendly but the general manager, a blonde woman, is very unfriendly. Thankfully I'm moving soon and will be going to another gym. read more

A great new facility that this area certainly needed. I'd love to see an LA Fitness somewhere downtown but this will do for now. The place is usually kept clean though no on wipes anything off, ever. Maybe in part because there are so few cleaning supply stations in the gym. Two times I have come here they were completely out of paper towel. Another time there was no soap at all in the locker room. The staff is pretty lax about everything, paying little attention to almost nothing besides chatting with other workers of eating their next meal. Also, might I recommend you place the membership tag scanners on the counter so the members can can their own phones. If the bimbo at the front desk drops my 1,100 dollar phone and breaks it, who's paying for it? Hmm... read more

LA Fitness - This is what the staff allows here, little girls playing on the stair steppers in flip flops... Great job guys! - Gyms Near Me - Brooklyn, Ohio

It's not the best LA Fitness I've been to, but it's okay. There are plenty of cardio machines and, unlike other locations, I've never had to wait for one. Unfortunately, it isn't the cleanest, often smells, and the paper towel dispensers are empty. The front desk attendants couldn't care less who comes in; sometimes they don't even scan badges or aren't even at the desk. Like I said...it's okay. read more

Out of the three LA Fitness centers around Cleveland, this one is not as good as the others. Rarely do you see anyone cleaning the equipment when done. When you do try to clean something, they are almost ALWAYS out of paper towels or cleaning solution. It is really unfortunate because you can see the frustration on the faces of people who try to clean something and they can't. Is it really that hard to refill this crap? Pretty disgusting bathrooms as well. No soap, no towels, etc. There is a water fountain on the first floor the reads "Scheduled for Service". This sign has been on here for over two months. I can call a plumber and expect him within 24 hours. This is just one example of how this entire operation is run. Go somewhere else! read more

One of my favorite gyms in the area. Great atmosphere, friendly people (I have heard different though), cleaner than other gyms. Not the cleanest showers or locker rooms, but for the most part it is better than what I've experienced in other corporate gyms. People working at the front desk are not very friendly but they aren't the reason I'm going to the gym anyways :) I wish there were more than 1 squat rack!!! At the very least, 2 are necessary with how busy the place gets at peak hours. Overall I'd recommend this gym. Much better than PF, and pretty solid for the price compared to the areas privately owned gyms. Update: staff is much friendlier at front desk (but they were never rude per say). Also now the employees walk around and clean more often and are making a conscious effort to maintain a clean gym. read more

I recently joined and must say the staff is friendly and willing to help you meet your goals. They offer a very thorough evaluation when you join to get you on the right track. Everything is new and state of the art. Facilities are clean. They offer many classes which are free with membership. read more

This gym is not even remotely clean. The floors look they haven't been mopped in years, there is rarely paper towels or machine cleaner available, and at least the women's restroom never has soap. The cleaning crew in the morning sits and chats or focuses only on the floors of the courts. When the operations manager comes in, she sits down at her station. She makes no effort to make sure things are running smoothly. The women's showers are moldy and are always filled with hair. Nothing is clean and the weights are rarely put away. Join any other gym but this location. read more

I have been a member of La Fitness since January 2015. This gym has everything I will ever need and then some. The employees are friendly and the patrons are courteous. The machines are kept clean and in working order. I have taken several classes. Which are included in the membership. The basketball court is full size. Free weights and treadmills as well as all other types of machines. I am a regular at Racquetball. This is where the loss of a star comes in to play. There are four courts there. One of the courts has been damaged for the past four months. A over head light has been removed from the ceiling. Now there is a big hole in the ceiling. My group has lost five balls in the home. Never to be seen again. Why is it taking this long to repair. This repair should have taken no more than a day to fix. The cost of the membership is enough to fix the light assembly. La Fitness. PLEASE PLEASE for the love of god. Fix the court. If this doesn't get fixed in the next 30 days. I may edit this review to get three stars for the lack of courtesy to the players. From the person who made the decision not to fix the court. read more

I will Actively encourage people NOT to join this gym based on corporate billing. I thought I had cancelled my membership years ago and realized I have still been charged $10/month for the past couple years. When I called to cancel, there is no cancellation over the phone nor an online application. The only options are to come in in person (which is not convenient as I live out of state) or print out and MAIL a form that is handled on a first come first serve basis (and from the sounds of the customer service rep this is a time consuming process). Again, no specific complaints to this exact location but rather the shady corporate practices. read more

I've had a membership here for a few months now. Ive never had any issues with getting on machines or waiting. I do with they had longer evening hours however and have considered switching to a 24 hour gym just for the convenience when I would like to go around 10/11pm. The pool is very nice. I was pretty shocked the 1st time I used it and the deepest it goes is 4 feet. Everyone seems pretty respectful of order with having a guy aak me if I wanted the free lane that opened up (vs sharing the current one I was in with another woman) since I was in the pool first. The hot tub had a few people in it but still had plenty of space for others to join but again seemed everyone respected first come first serve order. The locker rooms were very spacious but were a little messy (nothing crazy though, few straggling pieces of toilet paper that was stuck to wet shoes) The sauna is a very nice touch in the locker room especially when it's cold outside. I also like that the cardio equipment is located upstairs and everything else below. Very organized and easy to find the equipment you're looking for. Reasonable price too especially considering everything this gym includes. Staff is always friendly too read more

Was initially excited to join LA Fitness. Not so much anymore. The equipment is great, most members are decent but the lockers in the locker rooms are filthy. The main reason I joined here instead of a cheaper gym is for the hot tub. For some reason, they can't seem to keep it working. I do not recommend this company until they get their crap together. Before you know it they will go away just like Bally's. A shame. read more

Everything and everyone is awesome. Good vibes, great equipment and great people now. Look forward to going everyday.

best gym. hands down. I joined and have had great results. excellent staff and excellent service. great classes. lots of machines. my results are amazing. I strongly recommend this gym!! my trainer is Maddie....best there is!! read more

It is a strong company and a great equipped gym , has duoble the equipment than any other gym , but still a lot of members

If I could give 0 stars I would. I've used many LA fitness locations all over the country and this is by far the most disgusting one I've ever been in. The bathrooms had no toilet paper, piss and clogged toilets, stunk like B.O. and when I told the manager on duty to clean it he looked at me like I was stupid. Went in to use the bathroom 45 minutes later and it was still dirty. Too bad LA fitness doesn't hold up to their standard across the board. read more

I've been a member practically since they've opened though really actively coming for just the past year. Decent amount of machines. They are bent on selling their personal training for which I "won " a free assessment. When I tried to cancel Jacob whom I think is in management gave me attitude. The customer service is poor. They also flip flopped I was told at initial sign up such as ability to use membership nationally...even as recent as this summer but now told only can use in Ohio. They need to go back to school and learn customer service skills not just focus on sales. One positive thing is that they just opened a smoothie bar which is nice to have. read more