I have been a client of Pickett Property Management for over thirty years as my work has taken me…read morearound the world. Their services have given me tremendous peace of mind - knowing that my property was being taken care of properly. They have made recommendations based on current market conditions that have helped tremendously. They have screened and monitored tenants, promptly notified me when problems have arisen. Never once in all those years have I regretted my decision to let Pickett take care of my rental house. The people there have always understood the challenges I was facing as I moved from country to country. Now as a new retiree I have this great asset as part of my portfolio and my peace of mind continues. Thank you!

We hired Pickett to manage our home for 9 years as a military family that thought we might get to…read moremove back to the area, and we stayed with them about 8 years too long. Our business relationship started ok but got progressively worse until they ultimately cost us about $30 grand in unpaid tenant repairs and bills. To start, Pickett regularly alienated nearly every tenant they placed in our home. One set of tenants hated it enough that they even abandoned the home without saying a word to Pickett mid-lease after transferring all utilities out of their name so that they defaulted back to us as the owners. Pickett refused to recover any costs incurred by us above the security deposit, but they still made sure to collect their full monthly fee from that deposit while it was empty. They even wrote on the statement "Tenant still owes owner $2794.50." The only tenant that stayed in the home for more than 1.5 years caused enough pet damage to cost us about $25,000 out of pocket to repair it. We had to have every carpet replaced and every wall repainted to remove the pet smells. Pickett didn't even discover the damage themselves. A third party that entered the home had to report all of the issues including unauthorized pets that were explicitly forbidden from the home in the lease due to my family's allergies if we were to move back in. Pickett didn't even bother to withhold the full security and pet deposits for this damage, and all they would say is that Washington is very tenant friendly if and when we could even get them to respond. They offered to have the owner, Kevin call us back to discuss our discrepancies, but he never called, and never returned any of our multiple calls when we tried reaching out to him. Those same tenants managed to destroy a fiberglass tub a year prior, and Pickett chalked that up to normal wear and tear and charged us the full $2,500 replacement cost. Additionally, Pickett routinely violated their policy of contacting us before any repairs costing more than $300, and we would only find out when the repair payment was withheld from our next rent payment. They rarely attempted to get multiple bids for large repairs except on the rare occasions they notified us before they authorized the contractor to conduct the repair, and even then we had to insist on multiple bids. For the costs of routine services like roof and gutter cleaning, they didn't bat an eye if the company they contracted with one year charged double what we paid the previous year. When confronted, they would tell us that this new company is so much better than the old company, and we would be so much happier with their services. Pickett has also all but refused to engage with our HOA's concerns in any meaningful way regarding required upkeep for years. As far back as 2022, our HOA has been asking Pickett to address trees growing over the roadway. Pickett charged us for three different landscapers to fix the problem, but Pickett never confirmed with the HOA which trees they were concerned with, so none of the landscapers trimmed the correct trees. It took 15 minutes for us to coordinate with the HOA to identify and trim the offending trees ourselves when we went to the home as we prepared to sell. Pickett could not be bothered. Pickett was an incredibly poor steward of our home and money, and if the majority of our tenants are to be believed, they were terrible to rent from. It does not look like I will be stationed in Kitsap County again, but after all this company put us through in managing the house that we would have moved back into, I don't think I could live in it again without all of the bitter reminders of the time, money, and energy we had to spend on it because if Pickett's incompetence. I would not recommend them in any capacity.

I have never dealt with a company that has has such a prompt and thorough follow up and follow…read morethrough like REally. These women operate with INCREDIBLE integrity. Entirely fair and reasonable. I am absolutely blown away and so grateful for such a positive and supportive experience! Thank you Sarah, Amanda, and the rest of the team! We appreciate you all more than you could ever imagine!

Seven years ago, my wife and I were struggling to find a home. We were traveling from Alaska to…read moreWashington repeatedly in our house hunt. Carii and Tom came to the rescue! They successfully negotiated a complicated deal on our home purchase earning every penny she was paid for the trouble. Their professionalism was so incredible throughout the entire process beginning to end that I switched careers and went into real estate myself! Several years later, I joined her team and haven't looked back since. Carii Clawson Real Estate is a must for any seller / buyer representation situation.

She is very knowledgeable, careful, responsive and extremely nice to work with. We recommend her…read morehighly for anyone interested in Bainbridge Island properties.

Joni Kimmel and Bridget Young are professional, thorough, honest, smart, and personable. Joni and…read moreBridget are the most sensitive, intuitive, and responsible realtors with whom we have ever worked. They listed our home for sale AFTER conducting the a thorough market analysis, securing beautiful professional photos of home and gardens, and hiring a professional stager to stage our home. Both my husband and I are convinced that we were able to sell our home at top dollar in minimum amount of days on the market because of their extensive Kitsap County network, reliability, knowledge, and hard work. Kitsap County and its home buyers and sellers are extremely fortunate to have Joni Kimmel and Bridget Young serving their real estate needs. Realtors do not get any better than Kimmel & Young.

I have hired this agency to sell my property and has been the worst real estate experience and…read moremistake I ever made. If you want to be constantly harassed about price reduction and attacked on you character go with them. Constant bragging about how price is high so they can get their commission quickly even after multiple price reductions to help them sell. Also they wanted 1% increase of commission for staging the house. Very unprofessional and rude agent behavior who called himself doctor of real estate. Very few open houses and pretty much their tactics of selling is not their effort, marketing and networking but quick sell at the lowest possible price for their clients. I had to block an agent so I don't get further aggressive and inappropriate messages.

Not so good at the follow up, my Niece and her family have mold in there home a property they…read morerented from this company. Brittney Tuttle and Aaron Smith were the agents involved and have left them high and dry. Beware of this company.

Out of all the realtors we have ever dealt or interacted with (there have been a lot!) Mrs. Brenda…read moreRomero is by far the best!!! She listens and takes the time to understand your situation, explain the documents, and keeps you informed throughout the whole process. If you are willing to ask and listen, Mrs. Brenda Romero will share her expertise making reasonable recommendations to improve your home′s appeal to buyers and ensure you are asking a competitive price (higher than the previously recommended price). She is strategic in her planning performing networking to ensure other realtors know a home will be added to the market. As a result of her efforts, we received a full asking price offer within 12 hours of our house being on the market (following the first open house). Even being out of state, Mrs. Brenda Romero proved to be trustworthy, checking frequently on our home and reporting any concerns. Following a bad windstorm, she assisted us to find a reputable roofer to repair some damage and served to be our onsite representative until the work was completed. We could not have done it without her!! If you are looking to buy or sell a home in the Port Orchard or surrounding area, we highly recommend Mrs. Brenda Romero.

I recently had the pleasure of working with Jen Pells to sell my parents home on Bainbridge Island…read more Being out of state didn't matter, from start to finish, it was an absolute pleasure to work with Jen. From our initial conversation and throughout the whole process, Jen was professional. She is highly knowledgeable about the local market and made sure I always felt like a priority. As each step in the process unfolded Jen came through with her commitment to excellence. Her response to questions and communication were top notch. Her negotiation skills were first-rate - she consistently found ways to get the best deal possible. Jen also went out of her way to ensure every detail was taken care of - from arranging a pre inspection, staging their home, scheduling handyman to researching potential issues with my parents property, Jen handed every detail professionally. Throughout the process, Jen demonstrated immense patience and understanding of the situation. Selling a home from a far for elderly parents of which one passed away during the process wasn't easy, but knowing Jen could handle what ever came her way provided great comfort. She took it all in stride. It way an honor and privilege to work with Jen as well as her husband Cliff and her friend Molly. When considering a realitor, Jen checks all the boxes. Thank you Jen for being present throughout. Windermere is lucky to have you as one of their agents.

I cannot say enough good things about Windermere, I was going through a difficult divorce and my…read moreagent was gracious, helping, knowledgeable and honest. Kudo's to Tim Bailey and the Broker Jim Laws. Thank you so much, the managed to get my price and start to finish in less than two months, wowo!

Karen truly is the best realtor! She is knowledgeable and an excellent listener. She knows the area…read moreextremely well and will work until she finds the perfect fit. We highly recommend Karen.

Their Fax not working. Major real estate office with no fax. Or so many in the office? Not easy to…read morebelieve. Agent did not want to post the good photos. Did NOT want to divulge house , same, 2 doors down went for 30,000 more. They focus on high end properties. And after listing , not helpful. Maybe a buyer would be happy there. Not a seller. Fax? Give me a break. Very well trained on getting listings. Not much writing skills. Many rushed mistakes. This is the truth.