So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

Haven Property Management helped us find a rental property quickly and from afar. We were moving…read morecross country on a tight timeline during peak summer season, but they were pros at letting us see the property virtually, in addition to the helpful YouTube video and pictures. Armando was the property manager we were connected with, and he was great at communicating what steps came next, answering our questions, and getting in touch with us in a timely manner via text, email, or hopping on a phone call. He FaceTimed with us from the house too, which was so helpful! Now that we are officially tenants with Haven, we love how we can see everything in their online portal. With the click of a button we can submit maintenance requests, pay rent, or reference a digital copy of our lease. Thanks again for all your help, Armando!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

I have NEVER dealt with such an unprofessional excuse for a property management company in my life…read more If you ask them to do a pre-moveout inspection so they can list any damages that they may charge you for, Brett will act like he had to bend over backwards to do his job. He'll be sure to let you know that it wasn't required of him, and will try to make you feel bad for taking precautions to get your deposit back. When he did the inspection with me, it was extremely half-assed. He was in and out of the house in less than five minutes and told me everything looked fine. Then later when he withheld an excessive amount ($500) from my deposit for damages, he said "it's easy to miss things after walking through the property once". This is extremely dishonorable behavior. I asked him to list damages so that I could fix anything out of pocket and not be charged excessively later. It was totally obvious that he skipped over the damages on purpose and highly overestimated the amount actually needed to repair a small hole the size of a dime. And don't even bother calling to talk to someone over the phone, you'll get a bitchy receptionist who acts like you're the scum of the earth for calling in to make her actually do something. At this point it's not even about them keeping $500 from my deposit. It's about principle. These people are terrible at their jobs and have no inclination to help you as a tenant. If I could, I would give ZERO stars for their poor customer service and unethical business practices.

This is the WORST property management company I have ever dealt with in my life! My husband and I…read moreare military and we have dealt with our fair share of property management companies, but never in our lives have we ever dealt with a company who is as poor of a company as this!!!!! We have a roof leak and so do our neighbors (our houses are connecting and both owned by the same person and therefore both rented out through KPM), we reported the issue as soon as we realized there was an problem. There was never actually any water dripping from our ceiling it was coming up from our bedroom floor in our master bedroom so naturally we thought there was a pipe leak as there was also water in the exact same spot in our garage just below our bedroom. We reported the issue and the property management guy Brett who said no it's a roof leak but never explained his reasoning for that. I said I don't think it is, I have water coming up from my floor and in my garage in the exact same spot. His reply is "well we will send out a plumber, but who is going to pay for the plumber if it's not a plumbing issue?" Implying we would be paying for the plumber. I emailed back and said why would we pay for a plumber when I am simply reporting an issue?? I went to talk to my neighbors to find out they have been having the same problem for over a month and they haven't even been able to move into their master bedroom because of the situation. We have been sending emails back and forth to get this problem fixed for 2 weeks now with no resolve. I have been accused of delaying the process for not letting a carpet guy into my house (I work full time and am a full time mother and the carpet guy called three hours before he came to my house to say he needed to check things out. My schedule was busy that day and for that was accused of refusing entry into my house through a very rude email from the property manager Brett). I can't sleep in my own bedroom because they had to move my furniture all over my house so that they could fix the carpet so I have been sleeping in my guest room which I will have to move out of in a couple days as I have company coming to stay with me. Half of my bedroom furniture is in my hallway, I have all of the drawers from my dresser pulled out and all over my upstairs because they have my dresser pushed against my bed. My master bedroom is pretty much unlivable right now because of this roof situation. I understand that they need to get approval from the owner of the property in order to proceed with repairs, however my poor neighbors reported this over a month ago, and I reported it two weeks ago and we are still waiting for the roof to be repaired. They put a tarp on the roof to "keep water out" which is like putting a Band-aid on a gun wound. Not really going to do much. The property management company said that they won't fix the roof until the weather lets up. It's January meaning the weather isn't going let up until June. To sum things up, DO NOT RENT FROM KITSAP PROPERTY MANAGEMENT. They are the rudest, most inconsiderate property management company we have ever dealt with in our 17 years in the military! We are good tenants, we pay our rent on time, we are quiet we report issues when we have issues and we treat the property with respect, yet we are treated like we are the bad guys in this situation. It looks like we aren't the only ones who have had issues with them either. Seems that I should have done my homework and read some reviews on them prior to renting from them!

Doug was amazing! He handled my sale impeccably. Provided excellent guidance in market…read moresurveillance, how to price home, how to negotiate offers, and ultimately the sale. The closing went flawlessly thanks to Doug's preparation and expertise. Would recommend Doug in a heartbeat and would use him again should I own and need to sell or buy another home in Kitsap County. A+++

My wife and I found South Kitsap Properties when we were considering purchasing a home in…read moreBremerton, WA a couple of months ago. The owner, Doug, assigned us Kevin as our agent. Kevin is quite the Realtor and consummate professional. He is brutally honest, knowledgeable and kind. We worked with Kevin from out of State as we searched data bases of possibilities and not once did he ignore us or make us feel unimportant. He answered all our questions, and as he got to know our desires and wants, pointed us to areas that would make our choices a reality. And for those areas that didn't quite fit, Kevin would offer his expert advice as to why not. If we insisted on an area, he would not talk us out of any property, but would let us make the decision as to why it wasn't a fit. He usually had the right call because he knew what was important to us. From the moment we met face-2-face, it was a perfect working relationship. Kevin was punctual, knowledgeable and extremely focused. He was the utmost professional and an advocate for us as his clients, and since we lived out of State, it made a HUGE difference knowing he had our back. If you want a true professional, call upon South Kitsap Properties. Kevin handled all the business process of purchasing the house from the search, the showings, making an offer, inspection, all the way up to the Close, maneuvering issues as they arose. He checked in frequently, and took our calls to navigate us through the process. To think that this is our 5th house, and by far the smoothest transaction from any Realtor in the past! Terrific experience!! And I can't say enough about Kevin, but thank you, which seems to be only a good start!

I came in & saw a Tom E. It was horrible. While I was reading the contract I al.ost signed he…read moretapped his fingers on the table, sighed,& played on his phone. He did not seem knowledgeable. When I decided I'd better take it home to read & sign he had said I was no skin off his back he had 20 people wanting his services on daily basis. I decided not to go through John L. Scott. I was apauled.

I worked with Stacy Melton on my first-ever home purchase. She was knowledgable, communicative,…read moreavailable for the silliest of my questions, and reacted with kindness and understanding to my sometimes way over the top stress level and panicked calls. I haven't moved yet but even though we officially closed last week she is in my new place as I write this attending to some details she promised she would take care of. I could not have asked for a better experience.

I have been working with Nielsen Services as a property owner for about 13 years. Their service is…read morefantastic, they always let the owner know what is going on, they make sure repairs are completely quickly so the tenant does not experience any delays and stays comfortable in their home. I would recommend them highly if you are looking for a property manager, or a company you would like to rent a home from!

I have rented 4 properties from Nielsen over a period of 14 years, and each location has been a…read moregood experience. You deal directly with the owner of the company, so if there is a problem with your rental, it is handled the right way, right away. They contract with quality people to do the work so I never feel it's not done properly. I have referred many people to Nielsen, comfortable knowing that if they rent from Nielsen, they will be getting a quality rental at a decent price with a good management team to take care of them. I won't rent from anyone else.

Alyssa Ahern and her outstanding team at Windermere went far above and beyond to help us…read moresuccessfully sell our home. After struggling to sell it the previous year, we were extremely selective in choosing our real estate team--and Alyssa immediately stood out as a true rockstar from our very first meeting. She absolutely delivered on that promise and then some!Her marketing strategy was phenomenal: we received more showings in the first two days alone than we had in the entire first five months of the prior year. The result? A fantastic cash offer in less than a week! Alyssa and her team are genuine professionals--responsive, strategic, and incredibly effective.I cannot recommend Alyssa Ahern and her team highly enough. If you're looking for a top-tier agent who truly excels and gets results, she's the one. She's a complete rockstar!

Was looking for a realtor to represent me and my spouse in a home purchase. Left a very detailed…read morevoicemail and never heard back. I guess she was not interested in being a buyers agent? Ended up going with another Windemere agent out of Tacoma who actually returned calls.

If I could leave zero stars I would, this company was horrible to rent from, the property manager…read moreCourtney was always hard to get ahold of, she didn't want to do her job, I had plumbing issues the entire time I lived in my unit, the first week I moved in the toilet backed up into the shower and all Over my house and the property manager complained that she had to work on a Sunday, the water heater went o it the first week, no AC, overcharged me when I moved out, charged me $600 for the kitchen sink backing up, the backyard was an absolute disaster they had no plan on fixing it, the walls would leak when it rained. DO NOT RENT from this place or this company. Zero stars.

After numerous attempts to have the house in working order and hundreds of screenshots documenting…read moretheir carelessness and blunt rudeness, I can say I'd never recommend anyone to rent from these individuals. We had a roof over our heads that had so many holes in it, water was coming into the home through the ceiling. They didn't discount rent or give any breaks on the heating bill for the massive inconvenience this caused and they took weeks to get it fixed. Many other issues with Eileen (I don't recall meeting a rider person). She was very inconvenienced by any reported issue and she expressed much resentment when I went through the home and did my own documented inspection of the quality of the home. Some of these things were basic violations like exposed and bare wiring hanging out of the walls, curtain rods that were broken and not secured properly, the water/ice dispenser on the fridge didn't work, the advertised fireplace was not working and they said it "never had". And the list goes on, I have plenty of receipts of these interactions. Worst place I have ever rented from and the worst customer service.