DO NOT USE THIS COMPANY!!!! I CANNOT EMPHASIZE THAT ENOUGH. They have 100 phone numbers none of…read morewhich work. They say "this is the reservation desk," "This is not (your company)," You need to contact your company." The list goes on. They tell you you have the wrong phone number but it's the one on their website and they refuse to give you another number. They refuse to allow you to speak with a supervisor, which probably wouldn't do any good anyway. People are RUDE, cannot speak English, and hang up on you when you cannot understand. I purchased an airline ticket through them. When I called to get a receipt, I was told that I had purchased a ticket for "standby," which I absolutely did not. Last year, I had the same problem. They say you purchase a "standby" and then want to charge you extra to get a confirmation that your flight is actually booked. I cannot say enough bad stuff about this company. Their employees are beyond hateful and totally unwilling to help you. Next time you want to book a flight, do it directly through the airline. The price is the same and the headache is not nearly as bad. THESE PEOPLE ARE AWFUL AND I WISH THERE WAS SOME WAY TO GET THEM OUT OF THE LOOP ON EVERYTHING, AS IN DO AWAY WITH THAT COMPANY FOR GOOD. THEY ARE HORRIBLE. Wish I could give them a 0 rating or even a -10. HORRIBLE. This has been my experience and I will never use them again for ANYTHING. You shouldn't either. Save your sanity.

When I came to Brian, I was a mess - I was 7 years behind on business taxes! I only owed for a few…read moreyears, but Brian made the process very easy for me. Granted, I kept really good records during the years, but Brian guided me through the process, pointed out where my pain points will be, and helped me catch up and get straight with IRS and state. There was no judgment on his part, and the whole process made me wish I knew about Brian's services sooner, I would have saved buku in late filing penalties. I would recommend Blue Ridge Bookkeeping for sure - much better experience than "one size fits all" type tax prep services.

Austin Kembel did a very through job with my taxes. He answered all my questions with patience and…read moreexplained everything in an easy to understand way. this will be my new accountant firm.

Good professional help. Prompt and courteous. Beats the Big Box. Leaves one confident things were…read moredone right.

Sherri is the best!!! Professional, will take the time out…read moreand explain any questions.

My experience with Blake city tax services has been amazing for the last couple years Sherri I love…read moreyour professionalism, you respond back fast, you answer all questions to the best of your knowledge, you don't get irritated when your clients are asking question. Make sure yall go see Sherri you will not be disappointed and she's literally get your taxes done in 30 minutes she fast on that keyboard hahahaha.

I would like to commend the service provided by Austin Kimbell and staff at both locations. A big…read moreplus is they do your return while you wait in the preparer's office across their desk.You know if you are going to owe or get a refund the four years I had them do my taxes.You can ask questions prior to your appointment to have your taxes prepared. I don't think I have ever been charged additional for the questions answered by preparers .The willingness of the staff to give advice or seek out staff that would know at both locations have been glade to assist. What an empathetic and caring business. I plan to look forward for many happy returns with Kimbell Tax Service in the future ! Thank you, William D. Equi IV

They filed amended returns for me for 3 years (2 of which they prepared) and they charged me an…read moreexorbitant fee without even consulting me. They just did the work without discussing money then hit me with a sky high rate at the end. Nobody Ive ever seen does work then sets the rate afterwards. I personally think they saw I was getting a nice refund I wasn't expecting and jacked the price up on me. If you use them make good and sure you find out how much their services cost up front or they will hammer you when they complete the work. I would not recommend them.

Micah appears to be quite knowledgeable, but is condescending, brusque, and rigid in his approach…read moreto working with small businesses. Initial contact was great and subsequent contacts deteriorated rapidly. Recommended for specific transactions (i.e., one-shot tax preparation) but not long-lasting relationship.

From the owner: Income Tax Preparation Tax Planning…read moreEntity Formation Accounting Analysis Cash Flow Projections Bookkeeping Quickbooks Consultations "Part-time" CFO

This has been the best "temp agency" that I have worked with in Roanoke to date. The staff is so…read morefriendly and helpful to deal with. I walked in with out a job and out with a job that starts the next day. If you need a job soon let these guys be your first shot. They are AWESOME!

Ethan Cook is excellent! He's helped me navigate a complete relocation that included some…read morecomplicated IRS maneuvers. Recommend this firm highly!

There was very little communication between the accountant and us before, during, or after the…read moretaxes were completed even though we had several questions during each phase. FOTI does not automatically debit due taxes even though it was desired. Apparently, there is a checkbox somewhere that we missed. We specifically requested they debit due taxes in the future and they still failed to do so. This oversight cost us over $2K in fees (and they were only two weeks late). We also had a very time-sensitive question for the accountant but we were told he was on vacation and to leave a message or email. We left both several times and he never responded. The office again told us to leave a message which we again did. We finally called back and had to insist on speaking to someone else before they would transfer us. We have owed taxes each year we have used this firm and while that is not their issue, we haven't been provided much in the way of explanation nor any advice that has helped us better prepare.