I do not recommend leasing here. I've been dealing with ongoing A/C issues for months, and despite repeatedly reaching out to maintenance, my concerns have gone unanswered. As someone who runs a business that relies on temperature-sensitive products, I've already had inventory go bad because the issue has not been resolved. What was most disappointing was the lack of professionalism from the front office. When I spoke to the woman at the front desk, her exact response was, "I don't know what to tell you." I also asked for management's name so I could contact them directly, and I was not provided with any information or assistance. There was no offer to relay my concerns to management, no follow-up, and no attempt to help. Communication and tenant support have been extremely poor. If you're considering leasing here, be aware that maintenance issues may not be handled promptly, and customer service has been very disappointing. read more

The building was very clean, and Leslie was so helpful! She communicated with me every step of the way and made the experience easy.

The entire management, including the owner, have terrible customer service. They would rather accuse me of trying to get a discount on my rent every month then take accountability for their actions. Mind you, this is my first month so they have no previous instances of this. I couldn't get access to my suite until halfway into the month because they "lost my key". Then, when they "found" the key, it didn't work. So I had to wait even longer. Then there was a cockroach in front of my unit that me and my client had to step over. They didn't vaccum the entire 6th floor for a week, even after I requested them to get the roach. I sent pictures just for them to tell me they went up there and didn't see it. Not only that, I got locked out of the building because no one told me I needed a key card in addition to my suite key. Just for them to tell me I should have told them I didn't have one. How was I supposed to know that I needed it in the first place?! Then they had a mirror ball reflecting directly into my private unit and it took them 3 requests for them to finally take it down. When I asked to be compensated for the 2 weeks that I didn't have access to the unit, they said that they couldn't grant it to me. When I called the owner, he told me he would "let it slide" this one time but I'm not about to get a free month every time I complain. As if I have ever done this! What a terrible way to start off my move in process with this company. Wish I never signed a lease with them. BEWARE!! read more