My front RAV4 quarter panel had a hole punched in it. Travelers insurance handled the claim and suggested their Haverford location. The price of $1,168 seemed very reasonable (I paid the deductible) and they managed to turn it around in 5 days not the estimated 2 weeks. The job was like new and they even cleaned the whole car including the crusty floor mats. read more

Unfortunatly, I'v had two experiences havinto have bodywork done on my relatively new Subaru. #D has done a superb job! The car actually looked brand new after their work. Painting perfect and they were efficient and courteous.the entire time. read more

If I could give them a zero on customer service I would. Worst initial experience I've ever had at any car center or repair shop. The person who claimed to be the manager came out to take photos of the damages. My car was hit in a parking lot when it was parked and I wa not with it, the other driver was kind enough to leave a note and their information stating they hit it. That driver also reported it herself to her insurance company along with the damage that was done. I was upset but grateful for their honesty. The "manager" at 3D insinuated that I was lying about the circumstances and how the damage happened. He had the full report submitted by the other driver, all damages reported were reported by the other party. I did not report them. I was just bringing the vehicle in for an estimate as per the request of the other drivers insurance company. He would not stop antagonizing me when I was already upset. He proceeded with smirk on his face, he seemed to find it humorous that my car had damage. I pointed his behavior out and he was unapologetic. He continued to antagonize while taking photos, his attitude and customer service were appalling. I requested the name of another collision center, hopefully I don't have to deal with this person again. read more

Was rear ended and insurance recommended them to do the body work. The work was done fine and on the timeline they originally gave me. (Even though they texted me to say they would need an additional 5 days that they didn't in fact require causing me to schedule a rental car for longer than I needed). Problem started a day and a half after I got the car back, one of my rear tires was flat, right as a blizzard was moving in. I went to change it and discovered a puncture on the side wall of that tire. Went to get a new tire and the tire shop informed me that there was a metal object sticking out of the side of the other rear tire as well. While I may have run an errand or two the day after I got my car back, it is unlikely my tires got punctured anywhere other than this shop, where it sat for two weeks. Would not recommend this place at all. read more

3D has a done a very bad job with my accord! Ken who is the manager is very unprofessional. My car original date to be repaired was by July 18 I'm just getting the car August 28! It's like they rushed the job due to me and my girlfriend calling concerned about the car on why it's taking so long, all employees told us they was waiting for a part that they didn't know a part number or name for and with us calling and wondering how they don't know the part number or name they rushed the car to be picked up. We both called and my girlfriend went up to 3D and Ken was very aggressive or annoyed talking to my girlfriend about 2 weeks ago. They told us a bunch of lies or things that they didn't live up to. Said we would get a new license plate, new key fobs and now they're telling us that we wont get a new license plate that's a state thing and we have to go thru the state to get a new on. The key fob that they said they reprogrammed was fully programmed only thing that works on the key fob is unlocking the doors and opening the trunk, I can't lock the doors or auto start the car. They said they tested it out before they gave the car back and I doubt that cause why when I get the car back and park it at home I can't lock the doors? That don't make sense! I wouldn't recommend anybody to go to 3D due to lack of knowledge on car and untruthful information or made up information and how the manager talk to people. Even the associates seem off. read more

3d is an approved repair center for State Farm. When I finally get my car, which they had for over a month they will hear from me as well. They notified me the parts were in 3 weeks ago. They notified me that the car would be ready June 14th. It wasnt. I called today-they had no information for me. Meanwhile even though I have rental insurance, it covers only a 1000.00. I pick up the rest. I cant speak of the quality of the repair. I have not seen the car. This is awful. I have never seen anything like this experience. read more

I was less than satisfied with the work performed at 3D due to failure to follow up on the details and I expressed my displeasure to the representative. Her concern was getting out the door when I was finished picking up my car. Because of my one star review the owner (Dean) apparently fired the employee who suggested I take my car to 3D. The owner's actions leave me dry, to demonstrate such pettiness is beyond the pale. read more

Although my repairs looked good on the outside I was shocked to see water pouring in thru the top of the BRAND NEW door that 3D had replaced the same day the repair was completed. Although I received my car two days earlier than promised, maybe they should have taken the extra two days to do a water test. Upon picking up my car for the SECOND TIME I asked for an additional discount for my troubles and I got a flat out NO! So.... I, my family and friends won't be using them again. read more

This place is great. I've been here a few times and each time they've gone above and beyond to make the sure the customer is taken care of. Adam made sure I had a rental car ready for me when I dropped off the vehicle. I didn't even have to make the reservation. They returned my car to me good as new and even cleaned it. Will always recommend this place to anyone who needs body work to their vehicle. Thanks Adam & Debbie! read more

Excellent customer service, easy location, great communication. I've used their services twice and the experience has always been stellar. Highly recommended! read more

While I do not recommend getting in an accident just to see them, they made my experience so pleasant I almost didn't mind getting hit by another car. Superb customer service, clean and bright location, and wonderful communication throughout the entire process. read more

Wow, what great service I got from 3D Auto Body. I woke up one morning to find that my car had been hit and run while parked on the street overnight. Yelp pointed me to these guys and I am thankful. Everyone I dealt with was super friendly and helpful. They called me every couple of days to tell me what was going on with the car, they arranged the rental car, but most importantly they not only fixed my car they finished it 3 days earlier than they originally estimated. What a far cry from my last auto body experience at Ardmore Auto Body who took 22 days to fix a car that had a big branch fall on the hood. Thanks so much 3D! read more

This is a 1st class operation. It was recommended by my insurance company, USAA, and proved to be exactly what I wanted. they did outstanding work, so much so that I immediately came back with another car for them to repaint. They are fair, honest, and well organized. They kept me up-to-date on their progress, acted in a professional manner, and stuck with their estimate. Plus, they totally clean the car inside and out, gratis. Nice job all around. I can't recommend them highly enough. read more

First let me say that I have never experienced a car accident where I needed to go through any of the process that I had just experienced. 3D Collision was not only the most professional and thorough experience for me, but the communication through the whole process was just amazing.,and I am not easily impressed. The professional courtesy was only superseded by the quality of the workmanship and how quickly my car was repaired. I could not be more pleased with the seamless ease as each step of the process progressed. I would easily recommend 3D collision to anyone who wants a fast, accurate, professional, and painless experience. Thank you3DCollision! read more

I scraped a stationary object with my truck and seriously damaged the back door and back panel... the aluminum was torn open. I saw good reviews for 3D which was near my home. The service was top notch. They handled everything through the insurer. A rental car representative was there waiting for me. Every couple days I would get an email on the progress. The repairs were completed 4 days early and I was in and out again in just minutes. The truck looks like brand new. read more

That red light I was stopped at, yeah, fella didn't see it nor my 2008 PT Cruiser as the only vehicle in one of those 4 lanes. A bit high strung from previous service at other locations, I approached this business with 'you already did me wrong' attitude; took TWO gentlemen to talk me off the ledge of anger and mistrust (Sorry guys!). They have a procedure for customer service that works! My car went in damaged (and dirty) and was returned sparkling and wonderfully repaired! Truly Satisfied with 3-D's explanation of the procedure, quality of work, showed compassion to my femme outburst, care & concern, completed repairs BEFORE estimated time, staff not only called but (after asking for approval) text updates, was treated fairly and like family - Would I recommend to family, friends AND you? YES! read more

I couldn't find this business on Yelp, so I decided to add it because that's how badly I wanted to write a positive review. My 2003 Dodge Neon SRT-4 recently had a bad encounter with a pothole. The rim was bent, the tire was flattened, and there was body damage to the right front wheel well and, as I later learned, some mild suspension damage. My insurance recommended this place as an option and I'm glad I chose it. The service here was above and beyond any I've ever encountered. The guys at the shop were extremely friendly and helpful, and clearly very knowledgeable and enthusiastic about cars. I brought them a heavily modified car with custom paint and damage to an aftermarket wheel not even in production anymore. Somehow, despite all these challenges, my car was repaired well ahead of schedule. Additionally, I was kept informed via both email and phone calls during the entire process. I knew exactly what was being done to my car and why, and how the work was progressing at all times. At no point was the process difficult or frustrating in any way. The work itself was also great; the car drives and looks like nothing ever happened. 3D Collision at Haverford has signs EVERYWHERE asking you to complain if you don't like their work. I'm guessing this is because they know no one ever will. They're that good. Honestly one of the best businesses I've ever been to and highly recommended. read more