Hard working bunch of young guys. They work to satisfy. Very eager to please. Good communicators.read more

Owner didn't have a good demeanor. I paid him over $200 for a full systems inspection. He left…read moreafter 30 minutes because of pending storms. I then asked him if he would return. He said he would if I agreed to pay him for another service (cartridge cleaning). He then returned without warning in the pouring rain. His demeanor was very off. Recommended getting new filters when though I personally did a deep cleaning that worked and saved me hundreds of dollars.

Forget Amazon, I will only buy from this Leslie's location because of the manager, Asad. He was…read morevery helpful, did not try to upsell us on anything we didn't need to meet our needs and was extremely, confident and knowledgeable about pool chemistry. Not only did he help get us the right stuff to set up our spa, but he also took the time to educate us about the basic theory of chemistry & reason for all the products he selected for us. We are very lucky to have stumbled upon this fantastic Leslie's location & will be back, specifically because of the staff! Thanks!

Store is run by a bunch of very nice kids. Consequently, there is limited knowledge and no follow…read morethrough on promises made beyond purchases within the store like.. a call back on a question or a request. My pool has been unswimmable all of June already and the store has provided minimal support. While we like Ahsad...Store definitely misses its former managers Austin and Kyle.

To me, trust is tied with pricing for the most important factor when it comes to service providers…read more Our experience with Hasbrouck began with a recommendation from a neighbor - and, a great recommendation at that! It didn't take long for my wife & I to know that we were in good hands with the Hasbrouck crew. They take the time to explain the details and are very consultative - the options are laid out, and it is never a sales pitch. Just an honest straightforward service provider. Our experience with Hasbrouck was beyond positive and I would recommend them to anyone for pool & spa services.

From the owner: We offer a wide variety of pool supplies, spa supplies, and hot tub supplies. View our catalog on…read moreour website!

We had Tom renovate a large in ground pool, basically starting from scratch, four years ago New…read morefilter, Heater, New tile around pool new plaster and new auto cover ( cover from a company he recommended) The heater which is new has needed some repair every single year. The tile at four years now is falling off the sides of the pool. We have a persistent leak in the pool which was never fixed. The pool has been professionally closed and opened every year. The straw that broke the camels back is the auto cover that has needed to be service two to three times each year for breaking or getting stuck. Now the cover company says we need to replace the whole autocover for over $5000 dollars.

From the owner: "Thomas Baker is the owner of Pool Tech Incorporated, a design, build, and service company. Tom…read morestarted in the pool industry out of college in 1984. He then progressed to the renovation, and swimming pool construction side of the business. He now designs, builds, and services pools all over the Main Line, including Montgomery, Chester and Delaware Counties. Tom personally designs pools and spas in 3-D graphics to give the client a virtual tour of the project before a shovel hits the ground. Tom has over 28 years in the pool industry. He is a graduate of the Genesis 3 construction school, APSP Construction School, Pentair School and is a warranty representative for most of the industry suppliers. Tom is hands on and personally builds and services all his pools. Tom is a pool design and plumbing expert, he also specializes in site layout, site integration and lighting. He also works with many well-known custom home builders and architects."

I had a problem with my Jacuzzi, that was just two years old. I asked if they can come in service…read moreit. They asked me what brand it was and I said Jacuzzi. They then said if it was two years old it should still be under warranty? They gave me a number to call and Jacuzzi handled it right away. They could have made money. charged me a service fee for parts or other things but instead of getting a profit, they helped me out. I cannot tell you how great it was even though I did not do business with them. I believe that they are not out there to cheat any customer. thank you.

I have been a regular customer for since 2015 when the store was located in New Castle, DE. Bob and…read moreJohn are great and knowledgeable on their products. Let you in on a secret, the chemicals are a great price.

I called AM Hot Tub Repair yesterday and they scheduled me for an appointment the following day…read more Rich came out and figured out why my hot tub was not heating up and replaced the part. My hot tub is working great again. Other repair companies wanted me to wait over ten days for someone to come out. I was afraid my lines would freeze. Very prompt service and reasonable price. Highly recommend.

We used AM Hot Tub Repair last week to fix some leaks. Andrew was great. Timely service and…read morevery fair pricing. Would definitely use them again!

Best pool service. Period. This will be our 15th summer with Mark and Matt servicing our pool…read more Two brothers, hands-on, smart, professional and reasonable. Other pool companies will have a different college or high school kid come out every time, but with Keystone you get the business owners who know what they're doing.

Excellent service. Kyle really took the time to explain the…read moreprocess of cleaning and maintaining my pool. He was friendly, efficient, and quick. I absolutely recommend him.

We contacted Dot's Pool Service to remove algae, clean our pool, balance the water, and get it…read moreready for the summer season. Unfortunately, our experience did not meet our expectations. The technician was at our home for less than 30 minutes. He vacuumed the pool briefly, treated the water, and then informed us that his pool vacuum had stopped working. When he left, the water actually appeared greener than it had before he started. There was no effort to remain and monitor the treatment or ensure the pool was improving. When we asked whether the pool would clear up, we never received a direct answer. Afterward, we communicated through Yelp regarding the pool's progress. We were repeatedly told that we had a phosphate issue and should have the water tested. However, we hired them a professional specifically to diagnose and treat the pool, so we expected water testing and guidance to be part of the service we paid for. The technician also stated that he would return to vacuum the pool again if we were not satisfied. That follow-up was necessary because the leaves and debris on the bottom of the pool were never completely removed during the initial visit due to his equipment failure. He communicated he would be there sometime the upcoming week no definitive day and time. (Red Flag) Unfortunately, he never contacted us again to schedule that return visit, nor did he follow up to check on the pool's condition. In the end, we purchased our own chemicals and successfully eliminated the algae ourselves. We then hired another pool company to finish the job. They scrubbed the pool walls, vacuumed the entire pool, tested and balanced the water, provided us with a detailed water test report, and left us with a crystal-clear blue pool before leaving our property. They also gave us instructions for maintaining the pool ourselves or using their services in the future. That level of service is what we expected when we hired Dot's Pool Service. Our disappointment was not just with the results, but also with the lack of follow-up, communication, and accountability. We genuinely wanted to support a small business and had high hopes, but our experience was very different. Clear communication, reliability, and standing behind your work are essential in any business. Based on our experience, we cannot recommend Dot's Pool Service and would encourage others to consider other options.