To me, trust is tied with pricing for the most important factor when it comes to service providers…read more Our experience with Hasbrouck began with a recommendation from a neighbor - and, a great recommendation at that! It didn't take long for my wife & I to know that we were in good hands with the Hasbrouck crew. They take the time to explain the details and are very consultative - the options are laid out, and it is never a sales pitch. Just an honest straightforward service provider. Our experience with Hasbrouck was beyond positive and I would recommend them to anyone for pool & spa services.

From the owner: We offer a wide variety of pool supplies, spa supplies, and hot tub supplies. View our catalog on…read moreour website!

They do great work I just don't like how they treated me as a customer I had a problem and they…read moredidn't even try to keep my business

Excellent honest service! They were friendly, tie melt and for the job done for us. Glad to have…read morethe spa back up and running!

I use Evo Pools Service to take care of my pool and they did an exceptional job After another…read morecompany left my pool with green water and it became unsafe for my family to swim Evo Pools stepped in and worked their magic Not only did they fix the issue but they did it in a friendly and professional manner. I highly recommend their services to anyone in need of pool maintenance.

Be careful with this company…read more We switched to EVO Pools a few years ago because we needed a reliable pool service to open and close our pool. They are a local company as well and seemed reasonable the first year. Last summer, we had them open and clean the pool. They showed on time and communicated arrival. When they arrived, many of the workers (while friendly) don't speak English and so there are a few language barriers during the process. Many times the workers will just instruct to call the office to discuss any questions or next steps. So, asking them about their process or what should expect is futile. A day after they left, the pool was not clean (debris at the bottom and algae on the walls). I called and emailed and the response was that it may take a few times to clean the pool for it to be truly clean. And they would come back "for a charge" to clean it again. What?? And honestly, if I didn't pay A LOT of money to open, I wouldn't have been that upset. So, I simply remembered that I would need to add a cleaning next year and worked to get the pool clean on my own. We used them again this summer, but this time I ordered a cleaning with the opening (as a separate item to which they charged me an hourly rate). The pool reps came (same workers) opened the pool and cleaned it. They let us know that someone would be back for the full cleaning a day later. GREAT! They came back a day later (I was charged 1.5 hours) and cleaned the pool. When they left that day, there was still algae and other sediments in the pool. My husband and I thought this would be cleaned by our filter, expecting that the walls and floor were scrubbed and this is what caused the cloudiness in the water. Two days later when the water cleared, there was still algae on the walls, floors, and around the lights. I reached out to express my concern and the response was "it may take more than a few cleanings" and they were happy to come back out and CHARGE ME AGAIN!!!! It was clear that the work/scrubbing of the pool walls, around the lights, in the creases of the stairs, etc wasn't done at the cleaning. We will never use EVO again. I give them 2 stars for communication because they do quickly respond and especially quick to tell me that they would happily come out and fix the issue at MY expense. And if you have money to burn, you could just have them come out 20 times to clean your pool until it's done and ready for the summer!!

I say do not buy a jacuzzi from here. I was asked to pay in full and they said it would be…read moredelivered in 6 weeks. I was delivered 6 months later. They kept saying another 2 weeks. I stopped calling around 4 months. Then it came damaged. Good luck getting service. Brand new jacuzzi with defective air system. Service is just an answering machine - no one responds. Sales guy said service isnt his job. People delivering the hot tub says the sales people know it takes months. Then I didnt get all the items i paid for. Again the run around but nothing happens.. Neither the product and especially the service/sales is any good. Save yourself headaches and stay away from jacuzzi!

I had a really bad experience with these guys , and I should have listened to others that have…read moredealt with them in the past. First of all don't expect a call or email to resolve an issue, I tried for weeks and got ignored. once they have your money you're no longer their problem. management does not follow through to resolve issues, I'm surprised that the main office at jacuzzi lets this happen since its a direct reflection on them. when they came to deliver the hot tub the side panels were damaged and the delivery crew damaged my composite deck , even when I said they had loose bolts under the tub one of the installers exclaimed they new what they were doing. the professionalism wasn't there and the profanity flew every few minutes. I documented everything with videos and pics but jacuzzi tucked their tales hid, and finally said it wasn't their problem. So take this as a warning don't expect help from the mess they make. My option , avoid Gordon Ziegler or his relatives that manage the business. If anyone needs more information on what happened I'll be glade to share and also recommend the competition across the street.

I have been using Prell Pool for over a year now and they do a great job. They are good at…read morecommunicating and very nice and my pool always looks great.

Unfortunately had to call Prell Pool come to locate a leak last year. After acid washing the pool…read moreto look brand new. They Wasted hours taking the filter apart and testing the lines. After I told them it's already been done several times. Can't remember how long they were there but could not locate the leak. Had to let pool go green again. This year was able to get American Leak detection, and they found it in less than an hour. Wait for the best!!!

Baur Pools has opened and closed our pool for many years. They work quickly and expertly. They've…read morereplaced a leaky line, filter, valves etc over the years. Quick to return if any issues once opened. Very happy with their work!

The technician was unprofessional and incredibly rude. He called my husband and I "fucking idiots"…read moredirectly to my husband's face, because he mistook him for a plumber! We stuck with them because they were the pool company the previous owners of our home used, now i wish we'd never given them a cent. In addition to this completely unprofessional conduct, their service was never that great. Will not miss them at all.

So pay $250 up front, wait 30 days, and tech decides what wrong WITHOUT opening the SPA. Actually…read moredo that, and anyone can see the crispy. No, we get told to have an electrician replace the breakers. So, another $195 to find the electric supply is fine but maybe if the tech opened the panel...... I'd suggest to all another dealer that might employ an accountable tech.

Thank you for your outstanding service and attentiveness. We are thrilled with our new purchase.read more

DO NOT USE THIS COMPANY OR YOU WILL REGRET IT!!! PART 2…read more UPDATE. The business owner Tracy has attempted (AND FAILED) to do damage control by responding to my original horrible review EVEN THOUGH SHE HAD ALREADY RESPONDED TO ME ON THE PHONE...so there was no reason to respond to me online here...ONLY to try to twist the story and do damage control. Sad. She knows that YELP doesn't allow US CUSTOMERS to respond to the business owner's reply and that they get the last word on here, so they make it try to appear as though the customer is wrong or being unreasonable...so I am posting again to let everyone know how full of it these business owners are and how they are clearly trying to save themselves from ANOTHER horrible review, because they have MANY. See my original review below (I have attached a screenshot) or just go to the original post for it AND their reply (Yelp doesn't allow that many characters here to post it all). And why am I going through this trouble? To make sure that you good people out there do not use this company and end up going through what we did with them. So now for my reply to the business owner's response to my original post. TRACY SAID "You contacted us twice on July 12th regarding an issue with the heater not working and the water not flowing from the spa to the pool. Our associate spent time on the phone attempting to help you troubleshoot the valve positions and asked that you call us back if the issue continued. We did not hear from you again until the morning of July 14th." Wow, Tracy...you keep making yourself look worse and worse...what actually happened was that I contacted YOU on Saturday and spoke to your associate TWICE and had to waste a ton of time on two different calls troubleshooting the problem and NOTHING he told me to do actually worked, completely wasting our precious time. And the reason you didn't hear from me AGAIN is because my SECOND call had been a 10 minute call that was made at 3:54...AND YOU CLOSE AT 4pm!!!! AND your business doesn't open again UNTIL MONDAY MORNING!!!! So I actually have to tell YOU what YOUR business hours are AND when you are open and closed??? YOU ALSO SAID "The cleaning and chemical balancing services you were charged for were completed as scheduled, in accordance with our service terms." Well, Tracy...again...in accordance to service terms, and for a visit to be "COMPLETED AS SCHEDULED", YOU ACTUALLY HAVE TO SET THE POOL SYSTEM VALVES & SETTINGS CORRECTLY PER YOUR OWN INSTRUCTIONS (NOTES AND PHOTOS)!!! If you didn't do that, you DID NOT "complete as scheduled"!!! If the valves and system were not RETURNED TO THEIR ORIGINAL AND PROPER POSITION, you did not "COMPLETE AS SCHEDULED". If YOUR SERVICE VISIT and carelessness caused MULTIPLE ISSUES with our pool systems, then YOU DID NOT "COMPLETE AS SCHEDULED"!!! And this is all on top of the fact that because of what the technicians did, our system was malfunctioning FOR DAYS!!! "Complete as scheduled" means that you did what YOU WERE SUPPOSED TO DO...and PROPERLY". Which you did NOT do. Yet, you STILL charged us FULL PRICE WITH NO DISCOUNT AT ALL for that service AND all the aggravation and inconvenience you caused us, YOUR CUSTOMERS, as detailed in my original post. Once again, YOU DO NOT CARE ABOUT YOUR CUSTOMERS & all your negative reviews here prove it. And that's why we fired you and why you've lost SO many customers...and are getting so many bad reviews.

i took care of my pool for 30 years so had basic knowledge. my neighbors are a good bit older than…read morei am and had problems with a new pump that i couldn't figure out bc of blue tooth technology.... ugh Kyle and younger co-worker were so helpful, kyle over the phone on first attempt to get it running. and then i met them at the pool for a hands on lesson ! i cant thank them enough for their patience. kathy compton

Peter and his employees did an outstanding job. Peter was kind, friendly, knowledgeable and went…read moreabove and beyond. You can tell Peter cares about the customer and the quality of work, would absolutely recommend Peter and his company. Will definitely be giving the company a call again for future work.

Good pool service, very knowledgeable, and capable of fixing a wide variety of issues for a fair…read moreprice. Highly recommend Peter and his team.