Nickolas was a great as finding what we wanted. He was informative about products, suggested the…read morebest of the best, asked for budget to stay around if we had any, allowed us to look at everything and answered any questions we had. We had a great experience here and it has became easily one of our favorite experiences and businesses. Will definitely recommend to everyone!

I was a loyal costumer for years it was my number one spot. However yesterday was the second time I…read morehave been shorted in change by the same budtender. When it happened the first time I thought maybe it was just a genuine mistake but when it happened yesterday I knew it wasn't a mistake. I gave the budtender $40 which was 2 $20 bills. I was given $16 dollars back in change. On the receipt you can see they put cash payment of $30... so he took the $10 he shorted me and put it in his pocket. I called customer care and she said they would look in the drawer for the money which made no sense. It wouldn't have been in the drawer because he put the payment as $30 not $40.. I will never step foot in another Jars dispensary I wonder how many other people this is done to and they don't notice because they shove your change and ID into the same bag with your purchased product.

Absolute garbage experience at House of Dank in Grand Rapids (3510 E Mall Dr SE)--do not waste your…read moretime or money here. I bought a vape pen that was completely dead straight out of the package--clearly a chintzy piece of shit from the jump. Took it right back, and they exchanged it for another of the exact same model (their only "option," as the manager smugly insisted, even though I explicitly told her I didn't want it because it was defective). Opened the "replacement" outside--dead again. Went back in a second time (same purchase, returned twice), mentioned I'd even gotten harassed by cops and ticketed on the way back for using GPS to navigate their crappy location (none of which would've happened without their defective crap), and asked for a refund or something that actually worked. They refused everything, hiding behind their bullshit "manager's discretion" policy like it was a joke--despite Michigan Admin Code R 420.214c explicitly allowing returns for defective products (which their own policy echoes: returns for damaged/malfunctioning items within 14 days at manager discretion, original packaging intact). The tattooed, perpetually stoned "manager"--a mid-30s loser who struts around proudly looking the type to be shamelessy making 240 dollars a month on OF thinking she's hot shit (sorry, you're the prettiest waitress at Denny's -- you look like a horse saddle with teeth)--actually admitted there are "problems with them" (that batch/model). So they KNOW these vapes are faulty, yet the budtender hyped it as a "good product" to sell it anyway. Deliberate lying to push bad inventory--that's straight scamming, especially when state law (CRA rules) requires them to handle defective returns properly, and they've got no excuse not to exchange for something else viable. I briefly worked in this industry during Oregon's medical-to-rec transition in '17. 12-15 pound Lemon Sour Diesel trees outdoors--proper fire grown with care. Somehow every corner of the weed game is infested with these scumbags: cutting corners, peddling garbage, ripping off customers. It's largely because all of the people who cozy up to it who have talent beyond bullshitting everyone they partake in commerce with: take the fuck off like I did. You think the idea of weed is enough for me to overlook a self-paced career as a mechanic; working on boats, barking 175/he shop rate at people who don't even flinch? Helll no. The people at House of Dank are peak example--selling low-quality defective stock (echoing those 2025 CRA vape recalls for contaminated carts across MI stores), misrepresenting it, then refusing to fix it beyond the same trash. Reminds me of the old black market fake carts full of cheap terpenes and worse, just "legal" now so they get away with it. Reddit threads (like r/grandrapids calling them out for rip-offs and ignoring returns) and scattered reviews confirm this: dead vapes/carts, no real fixes, shady "no returns once you leave" excuses despite the rules. You'd figure in Michigan--where it's so damn boring there's nothing else to do but perfect weed--they'd be good at it. But nope, we still suck statewide. Detroit thinks it's the entire fucking state, and spots like this prove why the rest gets overlooked for good reason. Next time I'm flying past Grand Rapids on the interstate in my 911, remind me to skip exiting altogether--no stops, just blow right by. The place has evolved into a giant weed store and 90 percent of it is marketed to the lives-in-probibition, vacations-&-weeds-himself or work-trip-and-weed: whatever the reason for being a walleyed larry: that's who they want to sell to. I haven't even brought up the garbage that half worked -- beyond the point of taking it back -- prior to this. Online reviews (Weedmaps, Yelp, Reddit) hammer House of Dank locations with the same: dead products, ignored complaints, no real returns/exchanges despite policy, shady service. Corporate rec greed at its worst. Shop anywhere else--LIV Cannabis is literally right around the corner at 3769 28th St SE (way better vibes, expert local staff, premium MI-grown at good prices, positive Weedmaps/Yelp reviews for service and knowledge), or hit up Cloud Cannabis, Exclusive, Pharmhouse, whatever. Pro tip: LIV takes cards (debit/credit, no Apple Pay though), curbside/pickup/delivery, and actually seems to give a shit. House of Dank? House of Deliberate Scams. Zero stars. Never again.

Im an avid smoker and go through a few grams of extracts a week. I had a really nice experience at…read morethis store and wanted to like it but the product I got was so terrible I cant smoke it. I was trying to give this place a shot at redemption but after 4 separate attempts to contact a manager I have been unsuccessful leading to this review. Noxx, Jars, and cloud cannabis all have left me with better experiences and honestly better prices too.

What a great addition to Eastown!…read more It's been hard for me to find a masseuse that has a calm and soothing energy, listens to and anticipates your needs, doesn't chat a bunch and really knows their stuff ..that's Cassandra at SOHAI. The staff here are really friendly and it's not pretentious. They have other healing offerings like Acupuncture and (clothing optional) Yoga too. Prevention is better than cure and I recommend spending your hard earned money on healing/alternative medicine than a hefty bill at the hospital fixing problems you may've been able to prevent with good diet, exercise and regular healing arts therapy. I have trouble spots on my neck and shoulders as well as anxiety and stress, Cassandra's integrated massage style works perfect for "thumbing out" my tight muscle knots and kinks and relaxing me. A must do treat for yourself and they always have great deals and best prices in town!

Great people. Very caring and knowledgeable. Had heard good things from friends. They take care of…read moreeverything. Paperwork and mailing. Doctor was very helpful with suggestions. Will visit again. geable, and caring.

Second time using this service. They are quick efficient and always friendly. Phone call was on…read moretime and my electronic card was delivered immediately. I definitely recommend MMJ Certifications to anyone!

Easy as cherry pie! Simply process and painless. Highly recommend these folks! Pay the 5.00 bucks…read moreto have the girls do the package, it's worth it!!!!

What great service! I'm kind of new to this, and the woman who helped me was patient, kind, and…read morevery friendly! They have a lot of different products and are very knowledgeable. The prices are good, too!

A excellent service , excellent variety , they know they're shit, every time I'm in town this is…read morethe place I go to.

Not once has my order been ready when pre ordering I did shop one day to see if it should take as…read morelong I was done within 5 minutes not to mention it was prepackaged so they only had to grab it off the wall it's ridiculous that ppl have to wait 30plus min on an order half the time I arrived my order still hadn't been packed they need new staff or someone with consideration staff is poor excuse of customer service

The woman at the front desk today was extremely rude. She checked me in and seemed annoyed at me…read moreand then took my phone number without explaining why (this never happens) so assumed there was a line so I sat down in the waiting area. She said nothing to me and then I noticed another walked in the actual store and I had to ask if I was good to go in, which she yes after looking at me like I was stupid. I understand it was busy but there's no need to take frustration out on customers not being friendly is fine but being rude to customers is just ridiculous. It seemed like this was a trend for her today as another customer had complained to someone about the same person right after he was checked in because he was confused why he needed to give the front desk his phone number as well.

They charge full taxes for medical card holders when that is against the law. We should only be…read morepaying sales tax and nothing more. I have talked to them about this and they did not care and still charged me. This has happened twice now and I'm out $50 to Michigan government since the beginning of the year, this is ridiculous. The last guy I talked to said it was because they are a recreational dealer. It doesn't matter, medical patients have a lot of bills already, this is one of the many reasons we hold medical marijuana cards. We are also in increased pain and this is why we look for the closest dealer near us; to save time and money. There are not many medical dealers anymore. Michigan law should be something that every recreational and medical dealer in Michigan should be obliging to. MMJ card holders shouldn't have to fight for this. Workers should be educated themselves on MI laws.

Always an amazing experience, they usually have pretty good deals and the rewards points add up…read moreFAST.