Fantastic service, great communication, perfect vacation…read more These guys are great. My wife and I rented a beach house from these guys with our friends. Of course this was a tough time for any kind of vacation planning - with the global pandemic. They kept us informed the whole way through. Addressed all concerns very fast. We had a great vacation and we will use these guys again for sure.

We rented a summer cottage from them last year and had planned to do so this year but fell on…read morefinancial hardship due to the pandemic. The compassion, professionalism and overall outstanding client service with which they have navigated the 2020 season is nothing short of amazing. They have earned Our loyalty and we will continue to use them for all of our real estate needs in Massachusetts!

If you choose to list your seasonal rental with this company, good luck getting your money in a…read moretimely manner. Sometimes the renter had come and gone, and I still didn't have a nickel. It took months...

The seasonal rental team at Thomas D. Brown has been acting as my rental agent for two years…read more Quality, repeat seasonal renters, timely with payments and contracts, up to date systems in place to administer agreements quickly. Amazing follow up, proactive help (client and renter side), and lovely to work with from 3,000 miles away! Could not be more pleased!

We rented a cottage in Wellfleet from July 27 - August 3, 2024 through Kinlin Grover in Wellfleet,…read moreMA (275 Kendrick Ave. #18 Reservation # 51190). The cottage stunk like mold and we found the place to be filthy. The 4 fans were covered in black dirt and mold, the coffee maker was dirty and also had mold in it, the slider had mold on it and there were fruit flies all over the only cutting board in the kitchen. The bureau drawers also smelled moldy, though I didn't see any mold like I had in the other areas. Additionally, the oven had leftover particles of food in it, the couch cover was dirty (hair and crumbs), and there were crumbs all over the floor as well as under the glass top of the coffee table. One of the lights in the bedroom didn't work and there was medical gauze with dirt wrapped around the light switch. One of the windows in the back bedroom was also broken and wouldn't stay open. I have pictures of most of this. As for basic amenities, there was no hand soap, blowdryer (as advertised), bathmat or cookie sheet. The television, while we could turn it on, not a single remote worked and therefore the television was useless. We tried changing out the batteries but still nothing worked. The worst part was that the door was impossible to lock/unlock from the outside. We told Kinlin about this and our concerns that we had to leave the place unlocked with our valuables inside. They did not attempt to fix the lock, only added WD40. It was broken the entire time of our stay. Unacceptable. Upon our initial request to Kinlin Grover to have the cottage cleaned they said they would have to check with the cottage owner the following day. We asked they send someone over urgently since the cottage had mold and it was a health concern. They sent someone over that evening. When the cleaning person arrived she said, its fruit fly season in the Cape and that mold "never killed anyone." She said this is just how it was in the Cape and condescendingly laughed and said, "you're not from around here are you?" The next day we went to Kinlin Grover to ask about hand soap and a few other items. Again, they said it was up to the owner to provide hand soap, not them. Yet they are the ones who collected money from us. They told us to text them about the other missing items, some of which (fans, cookie sheet and blow dryer) they brought over later in the week. I asked them to compensate us fairly for the issues we had. Once again they said they would need to talk to the owner. That was on Wednesday. Once we checked out on Saturday I followed up with them again, asking them what the resolution was and they never responded. As someone who owns a year round rental and works through an Agency to manage the rentals I know how completely unacceptable this is. I would be horrified if my rental company treated my renters in this unprofessional manner. Kinlin Grover is unwilling to provide any reasonable compensation for the countless health concerns and inconveniences we experienced during our vacation. They took our $4,000 and claimed zero responsibility for any of the above mentioned issues. I'm looking for action to be taken against Kinlin Grover and have attached some photos. I have a few more if required.

We rented a "condo" through this office. This place is absolutely disgusting. Before even being…read moreable to sit down I had to clean. Blood stains on the chair covering. I thought ok I can take it off. Nope. Never been cleaned between rentals. Covered with chips, popcorn and whatever else people have eaten. Then there's the rat traps. We found the hole in the walls that they covered up. If you're ok with things crawling on you while sleeping, stay here. No closet to hang things and the dressers have bars of soap for deodorant or to keep crawling things away. I had to wrestle with something big that popped when I killed it so I could shower. That's the fastest shower I've ever taken. 21 coffee mugs in the place but they're stuck to the counters because they're covered in dust. Not an inch of counter space to put anything down. I could go on but I'm just getting more annoyed and nauseous to keep thinking about it. Big mistake. I wish I could get a refund

We were shocked when we arrived at our rental at 55 Harvard Street provided by Cape Cod Oceanview…read moreRealty. We were greeted by piles of bottles, rags, boxes and cans strewn by the entry way. Entering from the porch, a stench of mold hit us throughout the house. As the attached pictures document, we found dark mold on the shower liner, three filled dehumidifiers that had not been emptied, grime and dirt on window sills, and, to top it all off, dirty dishes,cups, and silverware that in this time of Covid needed to be boiled and sterilized. (We had known there was no dishwasher.) We've been happily vacationing and renting in Wellfleet for over 25 years--until this year. As we learned at 55 Harvard Street, It is obvious that under the new ownership of Jim and Susan Collins that while Cape Cod Oceanview Realty may aspire to be a "world class marketing firm," their commitment to the health, well being, and comfort of their rental customers is sorely lacking and even dangerous. Back at the house, taking allergy pills, we tried to make this work and stayed the night, a huge mistake: my wife had an asthma attack, while I had a skin rash and itchiness throughout my body. We contacted the Collins's emergency staff immediately the following morning, and by the end of day had gotten the following bruque response: the owners (Gilbert and Eudekis, who live year-round in Denver) refused any refund. Likewise, Jim Collins told his service representative to inform us: (1) that it was our responsibility to check out the rental before we signed the contract (an absurd stipulation, as renters come from all over the US); (2) that the mold was mildew, suggesting our allergy attacks were overstated; (3) most but not all of the humidifiers were now empty; (4) it's not their job to have a sanitary domicile as long as the floors and counters have been swept and mopped. In the past, Cape Cod Realty's former owners, the Crowells, went out of their way to accommodate us, year-in, year-out . Unfortunately, in 2021 and the second year of Covid, Jim Collins remained hostile to our attempt to "meet in the middle" with a partial refund and our willingness to pay for an even more expensive rental elsewhere. Preferring to tell two 70 year-olds to live with it, their proffered option was for us to return to 55 Harvard Street and place our health at risk. We are sad and disappointed that this once reputable real estate agency is now driven solely by even the most of modest of profits at the expense of quality service and safety to all its customers. We suggest that, like us, you use other rental agents in the future.

This a buyer-renter BEWARE...I took my time to write this review due to reasons. I am someone who…read moreis going to tell the truth about my experience, unfortunately I didn't do enough research before I rented. Every COVID regulation was not followed. I arrived at the rental property to a disaster. Bedding was rolled up, one mattress pad had blood, one bed was missing a pad, the blankets looked like they never were washed. Kitchen and dining area was dirty,, the toilet had urine on it. Trash in trash cans, Used towels left in bathroom. . Most windows could not open and dirt in the tracks. The yard was not kept up. The agents Paula and Jimmy were not apologetic and did not care about customer satisfaction. I asked immediately to go to another property, remove me from the rental lease. They did get someone to clean the place that night and after waiting 3 hours plus -the cleaner was still cleaning and the person who was to bring new bedding decided to go to bed vs delivering the bedding. I couldn't stay there even if I wanted to. I was finally offered money back but was asked to agree to not write a review. I NEVER WENT BACK AND STAYED AT rental 2069. I was so disgusted with what I walked into, how I was treated and the way they handled the situation.

I have known Denise Kopasz for 10 years. During that time I have seen her be a motivated agent…read moreassisting her customers in many ways. Helping them to find the right property and financing. She is creative and determined to seal the deal. Follow through is impeccable and she will support you to the end. Call her!

Denise Kopasz routinely goes above and beyond for her buyers and sellers, offering sound advice…read more She is determined, energetic and intuitive. Although her impressive sales record speaks for itself, her engaging personality is the reason she has so many happy customers. I highly recommend Denise for any real estate transaction.