We have used Krinkies a couple of times now and could not be happier. Very responsive, great…read moreservice with advice and suggestions without pressured upselling. Prices are really reasonable and we got a reminder for annual service and cleaning.

Easy to contact and schedule. Showed up on time. They charge a little over $100 to visit, which…read morecould be applied to work. They do have coupons on their website to wave this with a repair. In my case, they sent their senior guy (Joe, master plumber, electrician, everything you can think of), and he suggested waiving the trip fee in exchange for the hour he spent diagnosing my Daikin heat pump communicating system (zones, zone board, etc.). That was $195, and I thought it was fair. The fix was mostly to adjust my zone board directly rather than through the thermostat, and also to analyze my plumbing needs for other projects. Nice guy, knowledgeable, I enjoyed talking with him. For the HVAC work, Joe had to call Andy, who is their Daikin pro and duct engineer. Andy knows what he's talking about, more than any other HVAC person I've talked to (4Front installed my system in a mess for the previous owner, Binder HVAC charged me a lot for wasted time because they didn't understand Daikin systems, while Twin Cities Heating and Air, Midwest Heating and Cooling, and Golden Valley Heating and Air all had no idea what to do and had weird suggestions). If you have a Daikin system, ask for Andy. He tuned my zone board, fixed some miserable duct work and leaks, and better yet taught me about how things work beyond the mysterious Daikin "algorithm." He was patient with my questions and suggestions, too. This work was about $400, which is way less than the $3,000 I got bilked out of at one of the other places. It took a few hours. For the plumbing, they sent Frank, who is another senior guy specializing in plumbing. Frank worked fast, was courteous, and did a few extra little jobs for me when I asked for advice on them, such as greasing a fused spigot and dabbing some silicone on a hole in the shower frame. He also educated me about my water system, including winterizing and shutoff procedures. For the plumbing work, Frank installed a water mixing valve and also terminated a leaking pipe in the ceiling. This work was about $600. It took a few hours. In both cases, they brought along an apprentice, each of whom was equally courteous and attentive. It was very endearing. For billing, there are a couple of things they do. 1) the charge is the price. They don't do the most granular breakdown of costs in the invoice, but they do calculate it and you can ask what the calculation is. It is not an estimate or a minimum charge, more like a bid. The nice thing about that is that it will cost that and no more, which means they are happy to stick around and help here and there without charging for time. For larger projects, I'm not sure if they would charge the lesser of the bid vs labor time, but I would hope so. I haven't needed them for something big yet. For example, Pulse Electric is an electrician service that never charges more than their bid, and charges for time if it's less. I think Krinkie's would just charge the bid, but I got the sense they would be reasonable if, say, a 3-day project took only 1 day. 2) They have a subscription service that seemed like a no-brainer. For $20/m, they will come out twice a year to tune your furnace/AC, and you also get 20% off all other services, which paid for itself with our plumbing and ductwork needs. Use these guys! I love having them as my go-to people now.

2/19/24: Jimmy did a plumbing inspection for us again (he did our inspection last year, too) and…read morewas friendly, professional, meticulous, and very knowledgeable. He flushed our water heater, replaced the clearly corroded solenoid rod, didn't try to upsell us on anything we didn't need, checked all of our faucets and plumbing, and even--VERY kindly--helped explain how to hook up our new fridge water line as it was delivered while he was here. He went above and beyond during the several hours he was in our home. We are thankful for our Sunshine Club Membership with Comfort Matters so we can have free plumbing and HVAC inspections and tune-ups each year, priority scheduling, and discounts on any repairs. Thanks, Jimmy! 8/1/23: Sam was very professional, attentive, knowledgeable, and genuinely cared about our questions and equipment. He worked to resolve a noise we had been hearing from our AC, going above and beyond the normal tune-up to take things apart to get to the root of it. Thanks, Sam!

Way overpriced. I have been getting grief about the 5100 water heater lower option replacement from…read moreeveryone I have talked to. I honestly feel embarrassed to even say anything to our local friends now. The only thing I tell them is the techs are professional and responsive but beyond that I can't recommend them. They poured too much into tech or something for when you call and I know staffing levels and good steady help are hard to come by.. same water heater replaced by 3 different friends was 3k cheaper.

RPZ backflow prevention inspection. Reasonable price fast response. I will use them again next year.read more

I have used AJ Albert's many times over the years, from an emergency plumbing issue to a full…read morebathroom remodel and more. They have always responded to my calls quickly, were very pleasant to work with and were happy to educate me on various plumbing things as well which I really appreciated. They gave me recommendations on how to save money and I never felt like they were pushing their services to do more. I will definitely continue using them!

St. Marie is an honest and reputable company for residential HVAC installs. When I requested a…read morequotation, Paul was very responsive quoted within just a couple of days. His pricing was honest and upfront and when compared to other installers it was significantly lower. He did not highball and I didn't need to waste any time haggling. They install Goodman equipment (lesser known brand), but Goodman seems to be just as high quality as the big names. The installers were on time, very polite, and friendly. When I asked questions and checked in on them they weren't the slightest bit offended and were happy to talk with me. They also put down runners so they didn't mess up my carpets and they even cleaned up their entire mess in the installation area. They were also very quick, replacing my furnace and AC in only 6 hours. I am very happy with the work that St. Marie did in my home and will use them again if I ever have a need. I was referred to St. Marie by several friends who also had great luck with them, and my experience reflected theirs. Thanks Paul, Linda, Kevin, and Brad!

A business is judged on their customer service based upon how they respond when you need service,…read morenot when you buy the product. What if you called for service and they took 12 hours to respond? When they did respond instead of helping you, they told you to "go to the internet" and figure it out yourself. And then hung up on you. Well that is just the start of the "terrible" customer service provided by St. Marie Sheet Metal. Since we have had a our furnace and air conditioner replaced over 4 years ago we have had 7 service calls on various issues. When we call it feels like it is our fault the unit needs service and almost like we are bothering them, when in fact we have a warranty that covers parts and labor. With the last service call because our unit was not functioning and we had a once in a lifetime event happening at our home, we had to call another provider and write a check for service that would have been covered under the warranty. I have made multiple attempts to resolve this with St. Marie and they have failed to take responsibility for their poor customer service.

We have used Hopke for any plumbing work we've needed ever since buying our house in 2020. We have…read morenever had any issues. They're always on time, fix the issue properly, and are reasonably priced (their prices have gone up but still no where near the outrageous prices of some other places).

Pricing is fair and Hopke Sewer & Drain is professional and responsive…read more Quick and clean service. Thanks again.

Incredibly expensive. Nice guy. Worked out total charge per hour was over $500. !!!!!…read moreJob not finished. Ran out of money. Wth!!!

They had a good rating for work done, I needed a simple removal and replacement of two water…read morefaucets/valves leading to my outside hose lines. The estimate came in at over $1400. Insane. Did not use them.

Hey another 5 for TC Pipeworks! I've used this local company for the past few years on my old Mpls…read morehome and have been very pleased. If you call the number listed the owner will more than likely answer right away or call you right back. The web site is nifty and easy to make an appointment. A plumber owned company does not have to comply with corporate schemes of scripted scare tactics on site. Dave will take time to explain options and show you what needs to be done going forward. The work and materials are quality to the nth degree. Price you ask? No plumber comes cheap and you probably don't want bargain basement prices when it comes to your home. I feel the quotes are reasonable and I know the larger companies in town charge much more just to knock on your door. TCP is in my future.

An easy 5 stars. What more could you ask for? On time, fair prices, will only do what is needed…read moreand not try to sell you something, neat, honest, friendly, and most of all does great work. No reason to look for any other plumber.

Bob Boldt HVAC is always reliable and professional. Their team does excellent work every time;…read moreefficient, thorough, and friendly. They show up on time, communicate clearly, and make scheduling simple.

I've had two different services with Bob Boldt HVAC and have had great service both times! Thank…read moreyou.