I asked if there was anything I could do for her to write a recommendation : so here it is..Daryn…read morehas been taking care of my two dogs and cat for over three years now. So I just want to say she is the most compassionate and caring person. If you're concerned about who's going to take care of your pet while you're out of town look no further. Always very professional, and courteous. Plus my animals just love her! It gives me such peace of mind when I go out of town, to know that my animals are going to be well taken care of and loved while I am away. She takes pictures of them every day at the conclusion of her walks or feedings.. and sends them to me b/c she knows that I am very anxious about being away from them. I just can't speak highly enough about her..anyway thanks so Daryn. You're like a part of our little family now.

Pros: she showed up everyday, cost was reasonable. Cons:…read morewater was not refilled for two weeks, it seems that no / minimal attempt was made to find or play with the pet. I traveled internationally for two weeks and needed a pet sitter to care for my cat. I decided on Hailee because the cost was reasonable. Throughout the duration of my vacation I was routinely told that my cat could not be found. It seemed like little to no effort was made to find or play with my cat, luckily my family was able to visit and play with my cat using minimal effort. She filled up food but did not fill up the water in the two weeks leading me to believe that she was unreliable, however she did show up everyday and was able to bring in packages. I will not be using her services again in the future, I do not feel that I can trust her with my pet.

It's taken me a long time to draft this review because I want it to be as powerful as my feelings…read moreare for this veterinary clinic. My chocolate lab laid down for his last nap six weeks ago. Creve Coeur Animal Hospital was with us for his entire life. He struggled with so many different allergies. We were there for monthly injections, prescription food, and medicated shampoo. I joined another veterinary clinic in an effort to get a better price for a dental cleaning. On my baby's last day of life, I called both veterinarian clinics and described his symptoms. The other veterinarian clinic offered for me to drop him off and leave him there while they tried to figure out what was wrong with him. If I had gone that route, I would've missed my last day with my dog. Creve Coeur Animal Hospital took his symptoms seriously and got us right in. They were sympathetic, informative and unbelievably patient. They walked us through the most difficult decision with grace. Since our last visit we have received paw prints and a certificate acknowledging a donation made in my good boys honor at the university of Missouri school of veterinary medicine. Creve Coeur Animal Hospital isn't just my vet. They were friends and family for my sweet Hobbes. You helped me give Hobbes 9.5 years of comfort and health. Thank you Creve Coeur animal hospital for all the years of love and care. It'll be a while before I'm ready to open my heart again but I have no doubt that my first new puppy visit will be with you.

I called just to inquire about a clients shot records and was talked to incredibly rudely. The…read morelady at reception-I'm not sure if it was Nicci or Krysta snapped and told me she didn't want to email the shots to me since she had already told me when they were next due. she claimed it was a "pain" to have to email a copy over to me. When I asked again if it was possible she finally responded "fine" and hung up. Please fire or demote whoever you have at reception-they do not need to be working in a field where you talk to people because clearly they don't know how. If your life is bad you don't need to take it out on others.

I wouldn't trust taking your dogs here, they can't even be nice on a simple phone call. The lady I…read morecalled had an attitude like I was bothering her. I made an appointment yesterday and gave her my email for her to send paperwork to, and never received an email. Called again today, gave a different email, was given attitude and once again received no email. I'm not sure why they're so cranky here but the other reviews aren't great either. She also told me they don't need any vaccination records besides "rabies is appreciated". Just sounds like they don't have their act together.

Seems like a second home for our dogs. Patches treats our Pomeranian like she's her own. Would…read moredefinitely recommend this business!

This is where we brought our dog when we previously lived here. Whenever we are in town and our pup…read moreneeds some care, we bring her here. Unfortunately, she is experiencing issues, so we were seen by Dr. Ferrier yesterday. Dr. Ferrier was very kind and compassionate. She listened to your concerns and responds accordingly. We needed urine for analysis and she literally walked around outside for 10 minutes trying to get it. The test result came in quick and we were given the appropriate guidance and medication. We highly recommend.

We had an outstanding experience. The veterinarian did not rush us during our initial visit…read morethoroughly explaining the dental procedure, answering all of our questions, and preparing us for our dog's recovery. Our dog had a dental cleaning and 10 teeth extracted, and the entire process went smoothly. The staff was caring, compassionate, and professional every step of the way. Our dog is much healthier and happier. We highly recommend them.

I got my baby Zeus when he was only 2 months 1/2 and they help to take my baby with me he is the…read moresweetest boy best decision ever

I'm grateful they were able to take in the stray Boston Terrier we found. She had no microchip, and…read moreI'm relieved she's safe now. That said, our interaction with Lance was surprisingly rude and dismissive. When we told him we'd been calling her "Mama," he rolled his eyes and said, "We have so many Mamas," like it was an inconvenience. When my friend offered to foster, he brushed her off, saying the dog would "probably get adopted quickly anyway" and that she could "maybe go on the website." He also made the whole intake process uncomfortable. I was sitting with the dog in my lap when he sat at a desk far away, asked for my ID (which my friend had to bring to him), and then slapped it back on the counter without a word. The entire time he was typing things in, he didn't explain what he was doing, what the next steps were, or even why he needed my info. I'm thankful they took the dog in, but the lack of kindness or communication really soured the experience. It shouldn't feel like a burden to bring in an animal who needs help.

They always take good care of our pets when we get them groomed and the dogs absolutely love…read moreplaying on the playground.

This is the first time I've ever written a review on anything, good or bad. We have been taking…read moreour dogs to Pets and Company for years . NEVER again! Customer service as gotten bad and most of the time I can't even get through to someone to make an appointment or check on my dogs when we are gone for long periods of time. There are too many other options. The last straw was when we went to check our dogs in last week, and the doors were locked. They had closed for an hour in the middle of the day, without notifying us. We were in a rush to get to the airport, and nearly missed our flight because they wouldn't let us check them in. Two workers in the play yard saw us standing in the 17 degree cold and would not let us in. One of them said "let me check" and never came back.

The veterinary and staff were very attuned to the comfort of the pets being cared for by them. The…read morehealth of my kitty and suggested actions were very well explained. It was quick and easy scheduling an appointment.

My family has had 3 consecutive incredibly disappointing experiences at this clinic. Despite having…read morean appointment, each time we had to wait an hour or more before being seen. The veterinarian was dismissive and uninterested in addressing concerns about our experience. More than once we had to request documents be sent to our insurance company because they kept forgetting. We found the office to be disorganized, in addition to the long wait times (despite having an appointment); it felt like they were rushing through everything. We will not be returning and would not recommend this clinic to anyone looking for quality care and customer service.

Her name DIANE is a Wonder Woman and she is nice and caring and her Prices is the best I could…read moreever find

We have had such an amazing experience with Denise caring for our anxious, little dog! We were…read morenervous to hire a dog sitter for Louie since he has bitten and snapped at people in the past. After each visit we get an update on the mobile app and email. Denise even contacted us to make sure we made it home from our most recent trip safely. She wanted to ensure that we were safe and that Louie didn't need to be fed or potty before bedtime. Now, we recommend Denise and her team to everyone we know!!