They always take good care of our pets when we get them groomed and the dogs absolutely love playing on the playground.

This is the first time I've ever written a review on anything, good or bad. We have been taking our dogs to Pets and Company for years . NEVER again! Customer service as gotten bad and most of the time I can't even get through to someone to make an appointment or check on my dogs when we are gone for long periods of time. There are too many other options. The last straw was when we went to check our dogs in last week, and the doors were locked. They had closed for an hour in the middle of the day, without notifying us. We were in a rush to get to the airport, and nearly missed our flight because they wouldn't let us check them in. Two workers in the play yard saw us standing in the 17 degree cold and would not let us in. One of them said "let me check" and never came back. read more

Love this place! They are incredibly organized, professional, and trustworthy. I feel very comfortable leaving my 4 month puppy with them and I will continue to use them in the future. Thank you Pets And Company! read more

Took my little girl pekingese here last Saturday for her birthday! As many dog owner's know, as your dog ages they get gray hairs just like we do! Well Pets and Company was able to touch up her grays with their amazing Pet Hair Dying Job! My 8 year old looked just the same as she did when she was 1 year old!!! The prices were comparable to packages at PetsMart, and the staff was absolutely amazing! They were so friendly and I felt very comfortable leaving my babies in their hands! Now I live about 30 to 40 minutes away from this location, but I will totally be making the drive for my dogs to get groomed here! They also had an array of other services like Dog Day-Care, a Pet Boutique and an assortment of foods. So if you are a dog owner I highly recommend this place, and at the very least run in there on a free afternoon with your pooch and check out their products and friendly workers! :) read more

Our Hamilton had a great time meeting new friends at Pets and Company this weekend. While we were gone, we got a note from the staff telling us how he was doing - just one of the special touches that shows the care our dog got while we were on a trip! read more

LOVE this place. Our dog is very insecure and has separation issues. We needed a place to board him for a week, so I began bringing him for play days to get him used to it. He has a great time, and walks right in the door when we arrive. And he doesn't do the counterclockwise twirls he does when he's stressed. The staff is wonderful--and they obviously love pets. That wasn't true at the last place we took our dog. read more

Pets and Company is definitely your fur baby's home away from home! They Go above and beyond the call of duty not just for your fur kids but also the Humans! I don't even know where to begin, except this place will forever be in my heart!!! I had Heart-attack the same day my dog was Diagnosed with IMHA. My 4 year old dog had to go immediately to the Hospital to have blood transfusion and bone marrow while I was in the ER. The owner sent staff to be with my Mozart while I was being told I had 100 percent blockage to my heart. Obviously, I couldn't be In two places at one time. Both Owners and or staff sent me pictures of my dog trying to get better at his hospital while I was in ICU for a week. Their Groomer Ashley is beyond the sweetest and most talented Stylist out there! She loves what she does and it shows through every dog that sees her! If you have questions about what they do, then speak up and ask! Every single employee cares for your dog as if they were their own! Pets and Company is truly a Dog-Gone Great Daycare, Boarding, Grooming and training boutique for your fur baby!!!!!!!!!!! read more

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I called to inquire about tricks classes and herding which were listed as services on their website. Was told to come in for an evaluation of my dog. Came at scheduled time only to be told that the trainers were out on a trip and would be back shortly. They came half an hour later and then did nothing with my dog but discuss the same info I gave on the phone conversation. This info was written on a paper that they held in their hands. They also gave me the business card of the farm that does the herding in order to contact them myself. Not sure why they felt the need to completely waste my time and freak my dog out because she thought she was at the vet and schedule me for a time that the trainers were not even available for. I asked for the name of the supervisor which they said was Meredith. Emailed her asking for a return phone call and received none. Spoke with the group class trainer, Justin, by phone and asked for references with phone numbers as after this experience, I was not going to sign up for 6 classes at $259 unless knew they were $259 quality. Have not gotten any references. read more

My dog Olive loves playing with friends here for daycare. I can't speak to boarding or any other services. The staff are friendly. I like the flexible hours. Olive comes home tired and happy. The downside is price. Not the cheapest option around and close to the most expensive. They have raised prices over 10% since the last time I bought a package. read more

I absolutely love this place!! The staff couldn't be more helpful when I drop off my pups and I always have a sense of peace when I leave there knowing that my pets are in the best hands! Also, they have the cutest collars, leashes and toys! You may think because they are a boutique their prices would be out the roof but they are very comparable to your main chain pet stores if not cheaper :) I highly recommend :) read more

This is a great daycare for dogs. The staff take very good care and have the concern for the pets. My doggie, Cosi loves the attention, cuddles and she's a diva when getting her picture taken. LOL!! read more

My dog Teddy loves going to Pets & Company for daycare! All the staff know him by name and they're all very nice. Their reception area is so cute and inviting! I enjoy the photos they put on their Facebook page of the daycare kiddos. I also appreciate that they have an option to do a half day of daycare, because sometimes I need to drop my pup off for just a few hours instead of all day. Their daycare rates are a little pricey in my opinion, but you can prepay for daycare packages that lowers the average cost per day. Overall I recommend! read more

Would not recommend Pets and Company. Pets and Company in Chesterfield Valley came highly recommended but their treatment of my sweet Ellie was negligence in its truest form. They specifically told me they could care for a 15 year old 80'pound golden retriever who sometimes loses the use of her back legs. Not true! She was there for 8 days. When I picked her up she was laying in her urine and smelled horrible! When we got her home to clean her up she had hot spots all over her belly and bottom of her tail and oh how she whimpered as we cleaned her up. I was furious and there the next morning with pictures and they offered me a free shampoo for our troubles. Don't think I will let them near my dog ever again. read more

I absolutely love Pets and Company and so do my dogs! Cooper gets so excited every time we pull into the parking lot so that reassures me that he loves spending his time there! I love that I am able to check the facebook page and see how Cooper and Tugboat are doing throughout the day. The staff is awesome and I can tell that they love the dogs and take the best care of them! It means a lot that I can walk in and they not only remember my dogs name but mine as well. I trust the staff 100% with my dogs and I am never worried when I leave! This is the BEST place in chesterfield to take your dogs, trust me, I've tried them all! :) We will continue to go to pets and company as long as we are living in chesterfield! read more

Used to use Pets and Company a lot. Booked them over Memorial Day Weekend at $35/night only to be charged a $5 per night "seasonal adjustment". That makes it a $40/night charge. They added a fee that was never mentioned when we booked or when we dropped off our dog. This is false advertisement and a total ripoff. read more