Rock Star Pet Service

I've agonized over this review, as it comes from a place of grief and anger. So I have waited to…read moreconsider what I want to say. We had a cat that was being treated there, and had been for a couple of years. While I can't really say anything was stellar there, I was satisfied with the care, over all. Then came that horrible, fateful day when we most needed our family vet, and we were told to take her to an emergency clinic because they couldn't make time for us. During regular hours. With a dying pet that was their long term patient. It was already an awful day, but I felt so let down by them. So I guess if you have urgent need from your vet, find another office. They will let you down when you most need them. They never even called us to check up on her. Long story short, if you have a crisis with your beloved pet, this clinic isn't going to be there for you. If you just take your pet to the vet for a bare minimum and plan never to have any sort of emergency, ever at all, you might find them adequate. I'd strongly suggest finding another provider.

We have been taking our dogs here for over 25 years. This week we had to say goodbye to our 17+…read moreyear old toy fox terrier. They were so incredibly kind when I called and when we arrived for our appointment, immediately guided us to an intimate room with a couch, chair and appropriately dim lighting. The experience, while emotional and heartbreaking for us, was so humane and relaxing for our dog. I held her the whole time and it was a peaceful experience. I am still heartbroken but I am so thankful for their amazing team.

4-Legged Kids

4.7

(12 reviews)

Can't recommend them enough! They took care of our sweet new family member so well! He even…read moreneeded eye drops and they attempted it every day. Not always successful. Yet they cared for every other need we had while we were away. Worth every penny! Thx! 4-legged friends!

4-Legged Kids takes such good care of these 2 kittens. They are very reliable and I trust them…read morecompletely to ensure their safety when we travel, whether it's a weekend getaway or week long vacation. We are very particular about their care, and 4-Legged Kids always delivers. They provide not only an update after every visit, but also photos too. Finally, their customer service and website make for easy scheduling, updates, and communication while traveling as well.

Hailee The Pet Sitter And Dog Walker

4.8

(12 reviews)

I asked if there was anything I could do for her to write a recommendation : so here it is..Daryn…read morehas been taking care of my two dogs and cat for over three years now. So I just want to say she is the most compassionate and caring person. If you're concerned about who's going to take care of your pet while you're out of town look no further. Always very professional, and courteous. Plus my animals just love her! It gives me such peace of mind when I go out of town, to know that my animals are going to be well taken care of and loved while I am away. She takes pictures of them every day at the conclusion of her walks or feedings.. and sends them to me b/c she knows that I am very anxious about being away from them. I just can't speak highly enough about her..anyway thanks so Daryn. You're like a part of our little family now.

Pros: she showed up everyday, cost was reasonable. Cons:…read morewater was not refilled for two weeks, it seems that no / minimal attempt was made to find or play with the pet. I traveled internationally for two weeks and needed a pet sitter to care for my cat. I decided on Hailee because the cost was reasonable. Throughout the duration of my vacation I was routinely told that my cat could not be found. It seemed like little to no effort was made to find or play with my cat, luckily my family was able to visit and play with my cat using minimal effort. She filled up food but did not fill up the water in the two weeks leading me to believe that she was unreliable, however she did show up everyday and was able to bring in packages. I will not be using her services again in the future, I do not feel that I can trust her with my pet.

No Leash Needed

4.4

(26 reviews)

Friendly staff and reasonable pricing. Indoor and outdoor play areas. Our puppy rushes inside…read moreevery time we bring her here. They offer dog washing and nail trimming! And we love being able to watch our puppy at play on their website. Peace of mind for us and fun for our fur baby!!

They are affordable. Give the best care to your Animal. The best of the best. Our dog loves coming…read moreto No Leash. We are able to view our dog while she has her stay with them.

Country Acres Pet Resort

4.6

(64 reviews)

Great, clean and organized service. We got our beautiful young cat from them…read more It is a great adoption place and is providing comfortable environment for all their pets.

Everything went well here despite ourselves. My boyfriend was coming into town to visit but he has…read morean anxious dog that hasn't met my anxious cat, so we thought it would be best to board him (he's REALLY good at "school") for the weekend while he was in town. His normal place sent him a last minute email that they had accidentally overbooked and he would be waitlisted. By last minute, I mean 30 mins before we were going to leave and drop him off. In a panic, we found Country Acres, who was able to take him last minute. They are incredible kind and patient, despite us getting every piece of information wrong. We knew his pup was in good hands, because all of the handlers we met were so nice and understanding, and at pick up explained he had actually ran out of food in the morning and they supplemented. The facility is extremely well maintained, offers additional services to really make your furry family member feel at home or pampered.

Nancy Crane's Family Pet Care

4.4

(21 reviews)

Amazing staff and very friendly. Outstanding job Grooming my pets. Especially my teacup poodle…read more Looks like a play dog now.

Great pricing and accommodated my Shih Tsu and St Bernard. Provided recess and snacks. The only…read morething I wish they had sent pics for updates. My dogs seemed fine.

Bentley Animal Hospital

2.3

(22 reviews)

Amazing service. Amaya at the front seat is spectacular at her job!!!…read moreGot in very quickly and treated very well.

We experienced the worst day of a pet owner's life today. And when my regular vet couldn't see my…read morebeloved pet, the compassionate and immeasurably kind people at Bentley Animal Hospital were there with open arms and hearts. They told me to come right in, took such good care of us are our pet, and helped us through the painful process the best one could, all things considered. So while nothing could make this day better...it helped. Absolutely wonderful with emergencies. I'll be bringing my other pets back as regular patients.

Stargate Kennel

Stargate takes great care of my dog, Jasmine (80lbs), while I am away. She is very finicky with her…read morefood and the first time I left her, she would not eat. The staff at Stargate took it upon themselves to get a rotisserie chicken so that she would start to eat again and feel better. Now I know to bring pouches of cooked chicken which the staff graciously mixes with her food for each meal. I also love that she gets one on one playtime with the staff and that they send photos everyday during playtime! Highly recommend.

Our dog, Scamp, loves going to Stargate! Everyone is so…read morenice there. Never a problem!!

Love Unleashed

(19 reviews)

These people judge you and they only Hire "certain" people…read more They don't care about these animals. Only here for a paycheck. Extremely unprofessional and the facility smelly soooo bad.

Absolutely amazing people working there!! I felt good about leaving my dog there for boarding. She…read morewas well cared for. They treated her like she was their own dog. I received a lot of pictures of her on facebook. It made me happy to see her having fun. The employees must love coming to work. The vibe is good. All employees were very kind happy well knowledged. Always upbeat. I will be using them for daycare and boarding again. Great job everyone!!

Saint Louis Dog Walkers

(8 reviews)

I would definitely recommend this company. They are my go-to whenever we need someone to take care…read moreof our fur babies. SLDW's caregivers are so very reliable and patient with our very delicate (and nervous) chihuahuas. One thing I REALLY like about SLDW is that the same person visits each time--you know exactly who's coming and going in your home, whereas other companies may assign different people per schedule. My pups get to know their caregiver, get lots of love and attention, are fed correctly, cleaned up after, and I always receive photos and videos with each visit. All this has really allowed me to focus on whatever business may be at hand while away or to completely enjoy a vacation. Trustworthy, reliable, friendly, patient, takes time and gives love to my animals...A+

I've used Peter and his team for years, and they're great. They send me pictures of my cat every…read moreday along with a note to let me know how she's doing, and whenever I get home, she's happy and relaxed - I can tell that she likes them!

Williamsburg Pet Hotel & Suites

3.9

(81 reviews)

For several years I traveled extensively for work (weekly and 3-4 days). Until his death, my father…read morecared for my dog. When I needed to find a new care giver I was concerned since she had been at the humane society twice, so I wanted the best environment I could find for her. Williamsburg was one place recommended to me. When I visited, I felt very good about the facility and people. The facility was very clean, well organized and staffed. Everyone seemed genuinely interested in the animals under their care. My dog certainly seemed to enjoy her stays (and for a time she was there more than she was at home). She came to know the staff and was always happy to see them. The staff knew her and always treated her so nicely. She was always happy to arrive and just as happy when I came home. While I no longer travel as much, Williamsburg remains the place I trust to take care of my dog. She always seems happy to see the staff and I've been very happy with the service I have received.

I took my Great Pyrenees in for a summer trim, but the outcome was not what I requested…read more Instead of a trim, her coat was shaved very short. The cut is uneven, particularly around her face, which appears choppy and not well blended. Her paws were also not cleaned up to the standard I expected. The areas of greatest concern are her armpit and belly, which were shaved extremely close. Her skin appeared irritated afterward, and there is a small area on her belly that looks consistent with a minor nick from the blade. I spoke with management to address these concerns and am currently requesting a refund based on the result and condition of the grooming. Overall, I am not satisfied with the service provided. If you have a long-haired or double-coated breed, I recommend clearly confirming grooming expectations in advance.

Stargate Kennel

Our dog, Scamp, loves going to Stargate! Everyone is so…read morenice there. Never a problem!!

Dogtopia of Ellisville

(12 reviews)

Awesomeness! My shy pup has been a little intimated by other doggie daycares. By the end of our…read moremeet and great Chewie had made so many friends and had a great time. Thankful for the amazing care. These guys really understand dogs and truly love them! We will back.

This is Courtney Frazzetta owner of Oakley Frazzetta. The male white golden doodle who digs/plays…read morein the water bowl. I just want to start off by saying that I am pretty disappointed in the staff and owner. We have been bringing him here since August of 2022. I know he was first in the Toy box room and has transitioned to the Gym room now. It seems like he started doing this when he was placed in the bigger room with the bigger dogs. But honestly, I don't know because no one communicated to me that he was doing this. We started to notice it when we picked him up and his feet were wet. Everyone at the front desk just acted like it was no big deal. So fast forward to March of 2023 and I sent an email to you all about why Oakley was being put in "timeout." Well turns out that the digging/playing in the water bowl is still happening and is getting worse. So you all ask about instating your three step process and I give you permission to do so. "We can also instate our three step process, where after the first incident we have them sit at our feet for 30 seconds, then after the second incident we walk them on a slip lead , and if it happens again THEN he would get the crate break." I have watched/recorded the webcams and the three step process is not a thing. All of the canine coaches are just done with my dog and he gets put in the crate immediately. Also, can someone explain to me why some of these canine coaches walk around the room with two metal bowls and bang them together? Or run a metal bowl across the top of the crate? I don't understand that and it doesn't seem like something a lot of dogs would like. So here we are today May 10, 2023 and I get a text message that "Oakley is taking an extended break right now" and "It seems like a game to him and we have used all the corrections & redirections that we are able to in this environment." I was told to call and basically was told that myself and Oakley should look elsewhere. So that is what we will do. I understand the annoyance of him digging/playing in the water bowl, but I don't see any real problem with it. He is a one year old puppy. We did 2 weeks of training at this facility and 8 weeks to prepare for his Canine Good Citizen and Canine Good Citizen Advance test, which he passed. Kit and Alex the trainers are awesome. He is not a bad dog. He just loves water! The bottom line is all of the canine coaches got tired of my dog. He was punished by being put in the crate any where between 10-40 minutes all because he was digging/playing in the water bowl. We were paying to have our dog socialized and he was not. If we wanted him to be in a crate all day, then we would have just kept him at home. It's just a shame that there was a lack of communication and broken promises. I wish the owner would have responded to my email, but here I am posting a Google Review that I am sure he will respond too. I hope you are able to find staff members that truly are dog people and care for them as if they were their own. I attached photos of bowls being banged together and Oakley always in the crate. P.S. We have already found a new place and they have little pools for him to play in! - Courtney & Mike Frazzetta

Murphy Animal Hospital

4.0

(8 reviews)

Ever since the primary Veterinarian left a few Years ago…read morethere have been a lot of new faces and staff changes. A lot of pressure to get vaccines and other things. The new Lepto virus vaccine is proving to be dangerous for dogs but they really pressured me about it. Before I could research I trusted them to be honest about it. Very disappointed and am not going back after 10 years.

Unprofessional and disrespectful. I took my dogs for grooming…read morebut they overbooked and my dogs were left sitting in cage for over 4 hours untouched. They did not have the common courtesy to call me that morning and ask if I would like to reschedule. When I called at lunch to inquire about a pick up time the groomer could not commit to a time and said, " I would be mad if the dogs were not ready at that time." Also, the groomer lied to me and said my dogs were started on - nails and furnishings trimmed - but when I picked them up my dogs were untouched. I addressed the situation with management but they did not seem to care.

Rock Star Pet Service - dogwalkers - Updated August 2026

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