Today was the VERY worst vet experience of our life with ANY veteran, for horse or dog. I am 60 years old, have owned 3 dogs, two horses. My dog has a SERIOUS eye infection, in pain, and the Extremely incompetent Dr. Sparks did absolutely NOTHING for her. Dr. Jones and Dr. Ezel were fine. No pain medicine, no antibiotics, and a wasted $109 for "an emergency visit." Today has been an absolute nightmare in veterinary care. Please skip this place. Her eyes have been crusted over with an extreme infection. Absolutely neglectful. read more

We would follow Dr. Wayne Boillot anywhere for our Goldens. Appreciate the time, patience, compassion and great explanation with any given situation. Had unfortunate situation with our Golden Scooby and as heart wrenching, stressful as it was, we are convinced there was no way it could have been better than with Dr. Boillot. Means so, so much. His tech, Trish, is off the charts awesome, as well! PAH is new to us and it has been a positive experience every time. The front desk is friendly and it is clean, nice environment with special little touches all around. ; ) read more

We started taking our pets here when we moved to Pacific in 2006. We were uneasy at first about changing vets, and about the quality of care our pets would get from a local "small town" vet practice. As soon as we met the veterinary docs, vet techs, and front office here we knew our pets health was in great hands. Pacific Animal Hospital has been taking care of our pets for almost 17 years now and we couldn't be happier. We're very thankful to have found them and look forward to many more years working together with them to keep our pets healthy and happy. read more

Pacific Animal Hospital - Veterinarians Near Me - Pacific, Missouri

Very kind and compassionate practice. Love the staff and Dr Steele. They spent a lot of time with us and our pup and answered our questions (and commiserated with us about the recent loss of our 2.5 y/o dog). Called the next day too to check on the new puppy. Plan to continue to bring our pets here. read more

As a mother of a senior fur baby whom takes her happiness and well being very seriously, I would not recommend bringing your baby to Pacific Animal Hospital. I had to use Pacific Animal hospital for awhile, not by choice and thankfully never again. I had a unique situation with the baby which unfortunately kept us there. It was a true blessing in disguise that I happened to be randomly reviewing my bills that prompted me to contact the office regarding various discrepancies in billing that revealed the truth about this practice. Dr. Jones is the practice owner. It was recently bought to my attention that he will only speak with you if he is seeing your fur baby for service. He will not return your calls or address your inquiries and concerns. He leaves that to one of his staff. The office manager, Tiffany is extremely unprofessional, lacks a basic knowledge and understanding of communication, let alone respectful communication and the true concept of customer service as well as billing amongst things in which Dr. Jones and her supervisor, Amy the head technician obviously support and encourage. As the office manager whom is always seated at the front desk for check-in and checkout, isn't it part of your essential job function to have some concept of patient accounts, especially since you are one of the main staff customers have to unfortunately encounter on a daily basis???? It is apparently such an inconvenience to the office staff to perform their basic duties: verify prices, field inquiries, obtain answers, etc. I noticed that the exam rooms were not being cleaned after each appointment and had to bring this to the attention of a tech. It was soo filthy in fact that I requested to have our room switched. I would always put shoes on the baby for each visit and put her up on the table because of the uncleanliness of the exam rooms. Also when seeing Dr. Jones for a scheduled appointment I clocked the timw it takes for him to come into the room which is an hour. Another issue which concerned me was that Dr. Jones recommended an unnecessary surgery for the baby which may have left her dead. When you begin to disregard compassion, communication, up front pricing, respect for the customer and soo much more, you do not deserve my business, let alone anyone else. When a doctor allows his practice to be run without any regards to the bottom line and we as the consumer are funding staff salaries, over head expenses, etc..... I draw my bottom line. read more

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I had to rush my girl Bella into the hospital yesterday morning for acute pain. everyone was so accommodating and worked around their busy schedule to help my girl. though we haven't quite figured out yet what is wrong dr sparks gave me some wonderful advise to help keep Bella comfortable. she even called me back later that day to help me not to be the typical paranoid dog mom! i cannot say enough good things about pacific animal hospital and their entire staff! thank you so much for the love and patience you all show the pets and their pawrents! read more

Our dog was attacked over the summer, and the doctors and staff kept our little guy alive. He would not be here if it were not for them! The staff is friendly and great, and now we use their grooming services too - reasonable prices and our pup looks so handsome. Patrons for life! read more

Pacific Animal Hospital - Our dog bootsy after grooming! - Veterinarians Near Me - Pacific, Missouri