Huge shoutout and heartfelt thanks to Lavender Hill Farm Pet Resort for taking such incredible care…read moreof our sweet pup while we were on vacation! We loved getting the daily updates and adorable photos--it gave us so much peace of mind while we were away. It was so heartwarming to see Honey making new friends, playing with other dogs, and just truly enjoying herself. Thank you for treating her like part of your family and creating such a fun, safe, and social environment. We're so grateful for the love and attention you gave her! If anyone is looking for a trustworthy and caring place for their pup, we can't recommend Lavender Hill Farms enough!

Our dog, Sheeba did wonderful while being boarded here. We loved that we got a daily report on how…read moreshe was doing, which eased our minds while we were gone. The facility is very clean and you can tell that the animals are well taken care of. We would definitely recommend Lavender Hill to others.

I adopted a cat, and the experience was very good. The cattery was very clean, the cats were…read morepretty happy, did not seemed stress, the people were helpful and were aware of each cat's personality and their strengths and what kind of person/home would be best for each cat. They provide a bag of cat treats and food to transition their diet with and the process was organized and easy. I left feeing very good about everything here and with a beautiful cat that needed a home.

I am not sure about and can't speak about anyone's reviews and experiences other than my own, but I…read morehad nothing less than a 5-star experience with these folks. I first saw a puppy they had for adoption listed on their website and fell in love. I called them and they told me to complete an application which I did. They did their vetting (no pun intended) and I drove me and my 2 pups to Tyler for a meet and greet with our potential adoptee. Once I arrived, I found a volunteer qho got me to another volunteer who brought our potential adoptee out to meet us. Me and my pups fell in love and we all agreed she was welcome into our family! Thanks Terry and team for a wonderful experience!

My dog was severely injured at their day care. She broke her Femur. Emergency surgery was needed…read more I called and asked them to review video and see how this had happened. No video shows incident. They also claim no responsibility to injury and I'm left with a very hefty medical bill. Pet owners need to be aware that this place and possibly others will leave you with just a "Sorry that this happened"!response if your dog is injured. If I can give this place 5 negative stars I would. This is total negligence and irresponsibility on their part. I believe they care more about taking your Benjamin's than caring for your Bengie!

We took our Golden to The Groom Room and specifically told them to NOT shave him. I did want him…read moretrimmed up all over. I picked a level 5 but the owner talked me into a level 4 since it'll be easier to manage the shedding with. When I called and made the appointment, I told the lady I did not want him shaved or cut too short. When I arrived I told the lady 4 times that: 1. I've never had a dog groomed before so a professional recommendation would be appreciated. 2. Do not shave MY DOG!!! I want to keep him longer just trim all the wispy hairs up and give him an GOLDEN CUT. I kid you not... I picked him up and he is SHAVED!!! All but his tail was touched. I was at a loss of words. We called after I got home and now the owner is arguing with us and refuses to believe he really is that short. She also told me it was MY fault because I "pointed" at the board when the cut lengths. As a professional... would you advise if cuts were against what the customer asked for? Wouldn't you guide them in something that's new to them but THEIR PROFESSION?!? I will never return and will forever warn people about the incompetence running wild through this facility. His undercoat has been damaged. His hair texture has completely changed. His coat doesn't grown back in curly anyone (my favorite part and the whole reason I don't want him shaved). Our vet advised us, it won't ever grow back the same and will take at least two years to fix the damage they caused. This is your warning- do yourself a favor and STAY FAR AWAY!!!

Great boarding experience for our new rescue dog, had feedback the whole time we were away, and…read morelearned about areas where we can train her. Thank you so much!

Great at trimming around paws and the nails, but otherwise they butcher dogs coats. Even when asked…read morenot to trim certain areas they take it upon themselves to be artistic, as if they are attempting to recreate a fluffy tiktok dog. Very upset with the results. This place definitely does not deserve a 4.4 rating. Y'all have been warned.

Mary Scott is an exceptional trainer. Her passion for animals shows in her reward-based techniques…read morethat achieve results. We explain what we think, and she explains what our dog thinks in response, so we can modify our behavior. The fact that she will do in-home training is a plus. Very pleased with her services!

From the owner: I will come to your home and help you with individualized obedience training and behavior…read moremodification program. I use positive reward-based methods that build relationship with your pet. I can assist with picking a dog or puppy for your lifestyle and getting them off to a great start! Also offering board and train and day training in my home.

Extremely friendly staff! Treat your pets like their own! Very patient during a crisis! Drs are…read morevery knowledgeable and explain thoroughly what is going on! Excellent boarding and you can pick up your pets on the weekend! (Certain times)

My cat comes to get groomed every few months. They are excellent. She is so cute and smells so good…read morewhen they are done! She loves her groomer!

Staff reception. Communication…read more Willingness to answer questions. Attention to my pet.

I found a stray kitten at my job yesterday, unfortunately, I was not able to keep her, but I wanted…read moreto at least get her through the night and see about treatment for today. This morning she wasn't doing so good so I called around, the emergency hospital was the only place available to see her in a timely manner. They told me their fee was around 300 and something dollars just to get an examination on her once I brought her to them, The technician said that she would need a lot more care than what it seems to be like regarding maybe a blood transfusion and that her temperature was very low so the starting cost would be around $1200 and then it would just go up from there depending on what the doctor says. Since I wasn't going to be able to keep her, I wasn't necessarily ready to pay a large amount of money to get her the treatment she was needing since I just found her and wasn't able to keep her. I wish animal hospitals had the desire to help animals in distress instead of requesting large amounts of money and doing treatment asap. I understand if it is dire and the animal might need a lot of medical treatment which could raise the price up but I feel like they were extremely high and there was nothing I was able to do. I asked her opinion on what she thought and she said if I couldn't pay to help get her the treatenant as it was my responsibility to pay since I brought her in the other option would be to just euthanize her. It just kind of made me sad as the whole point of me getting her treatment was to get her another chance at life. so I had to do the hard thing and say I didn't want any treatment and I was going to call around to another vets to see if there was anything they could do differently unfortunately she did pass within the next 20 minutes after leaving the animal hospital. Please be careful where you take your animals seeking treatment, even if it might be a stray who is in need. I hope there are some clinics out there who have the desire to help animals who they could are in distress without asking for a large amount of money up front! This will be my last time coming here. I've been here before with my first cat that I had and I paid over $1200 for them to tell me she had a cold and just needed some rest. I don't believe I ever even got any medication for her so this will definitely be the last time I will be going here.