My dog was severely injured at their day care. She broke her Femur. Emergency surgery was needed…read more I called and asked them to review video and see how this had happened. No video shows incident. They also claim no responsibility to injury and I'm left with a very hefty medical bill. Pet owners need to be aware that this place and possibly others will leave you with just a "Sorry that this happened"!response if your dog is injured. If I can give this place 5 negative stars I would. This is total negligence and irresponsibility on their part. I believe they care more about taking your Benjamin's than caring for your Bengie!

We took our Golden to The Groom Room and specifically told them to NOT shave him. I did want him…read moretrimmed up all over. I picked a level 5 but the owner talked me into a level 4 since it'll be easier to manage the shedding with. When I called and made the appointment, I told the lady I did not want him shaved or cut too short. When I arrived I told the lady 4 times that: 1. I've never had a dog groomed before so a professional recommendation would be appreciated. 2. Do not shave MY DOG!!! I want to keep him longer just trim all the wispy hairs up and give him an GOLDEN CUT. I kid you not... I picked him up and he is SHAVED!!! All but his tail was touched. I was at a loss of words. We called after I got home and now the owner is arguing with us and refuses to believe he really is that short. She also told me it was MY fault because I "pointed" at the board when the cut lengths. As a professional... would you advise if cuts were against what the customer asked for? Wouldn't you guide them in something that's new to them but THEIR PROFESSION?!? I will never return and will forever warn people about the incompetence running wild through this facility. His undercoat has been damaged. His hair texture has completely changed. His coat doesn't grown back in curly anyone (my favorite part and the whole reason I don't want him shaved). Our vet advised us, it won't ever grow back the same and will take at least two years to fix the damage they caused. This is your warning- do yourself a favor and STAY FAR AWAY!!!

Dr. Jones has/is our family doc. He has cared for Panda, Sprite, Maggie, and Chevy. Jack is our…read moredaughter's family dog, and we have just added our second set of schnauzer litter mates, Sadie and Lucy. We love Green Acres Animal Clinic. And his receptionist, Joyce, is a fabulous diva. The rest of the staff is great as well.

I took my 12 week old miniature schnauzer here for her second round of shots and her first groom…read more They both did a wonderful job. Occasionally pets will have reactions to their shots, so the vet goes above and beyond to keep her a few hours after the shots to ensure she will be fine which I thought was really caring and special as no other vet I have used has done this. The vets wife is the receptionist and was so sweet and helpful with everything, keeping me in the know on how everything was going to work and even called with updates on my puppy. The groom was also really good and very affordable. For her first groom which was probably a bit more difficult than most, she did an excellent job! This will be where I go for everything from this point forward, love that you get it all here!!!!

The doctors and their assistants take great care of my big Anatolian Shepherd dog. He can be a…read morehandful but they care for him with love, professionalism, and are thorough with his needs. He actually gets excited when I tell him we are going to the doctor!

Overall satisfied with Animal Mecial Center of Tyler. They were there for my family when our…read moreBernedoodle was ill. Mackenzie was there with her everyday while receiving medical attention. Mackenzie went above and beyond. Thank you again!

Nadine was amazing! She was sweet and gentle! Our doodle was so happy and smelled fabulous. We have…read moreofficially switched our groomers now. Couldnt be happier!!!

Chan does an awesome job! Loves on my baby, cuddling and talking to him to make him feel safe. It…read moreis a comfort that when I walk in the door she doesn't just take him and cram him in a crate until it is time to bathe him.