When our pet kitty of 20 years suddenly got sick, Dr. Carter and her staff got us in on the same…read moreday we called and after an exam, confirmed what we had suspected....our little family member was very sick. Our decision was to put her down and end her suffering. Everyone was understanding and supportive. When we decide to get another pet, we'll most likely use this Vet. ONLY complaint....need a bigger parking lot!

The male doctor at this clinic whose first name is CARLOS is a major manipulator! DO NOT GO TO HIM…read moreAT ANY COST. The female doctor we had before was super nice but we WONT be returning because of this D-BAG. I brought my cat in for a simple thyroid panel because he has hyper-thyroidism. All we needed today was medication. He repeatedly tried to FORCE ME TO GET MY CAT VACCINATED!!! FOR REFERENCE MY CAT IS 15 AND INDOORS ONLY. He kept saying how its for the safety of the staff and its going to be a "BIG PROBLEM" if my cat bites him. My cat has NEVER EVER bitten ANYONE. I told him if you're not comfortable then don't do it. MIND YOU i made the appointment with a vet-tech the day before but because its a vet-tech and he's "not vaccinated" he had to be seen by a doctor. So much for that. Carlos is dumber than a pile of bricks. My cat has been receiving the vaccine all his life. There is no actual need for him to receive one ever again. Carlos was trying to FORCE me to get the vaccine using threats which is NOT OK.

Extremely caring and compassionate doctors and technicians!…read more Have used Lofton Creek Animal Clinic for 15 years. Exceptional team! They have seen and treated 5 of my dogs over that time. And - under their treatment, my Jack Russell lived 17 years.

I have noticed an undiniable loss of consumer respect at Lofton Creek Animal Clinic. It has gotten…read moreso much worse in the last year. Most of the care givers are great but the support Staff has gone down hill until now it's time to leave. Hope to hear from someone who cares but doubt I will.

They're the best vet we've been to with great prices, all the staff is very nice and helpful. We've…read moregotten both our dogs fixed, regular appointments, and even an emergency and they've been amazing every time!

Harley was mine and Chris Myers World, and we were his…read more Harley gave us some of our life's most treasured and savored memories, unconditional love, companionship, a unique and admirable innocence, and loyalty. 4 Paws Pet Clinic was an integral part of our family. All of the folks at 4 Paws gave Harley unprecedented attention and compassion over many years, with such gentleness and care. At no time did we ever feel that 4 Paws was suggesting care for Harley that was anything other than in his best interest. These people are truly animal lovers, all of whom genuinely care deeply and personally about every one of their patients. Everyone at 4 Paws definitely cared as much about Harley as I did. When it was discovered, very suddenly that Harley was ill, he was immediately scheduled by 4 Paws with Oak Creek Veterinary Hospital, and he was admitted for surgery within a couple of hours. Harley had Splenetic Cancer, which had metastasized to his other organs. This is an illness not uncommon, but even with today's technology, it still cannot pinpoint a cause. At 56 days old, Harley became accustomed to falling asleep in my arm, with his head on my shoulder. Every night the ritual of him laying on a shoulder with my arm around him, looking into my eyes as I told him a bedtime story, until he fell asleep never changed. I savored every night. Just 9 1/2 years old seems way too short. But, in that 9 1/2 years, we weren't apart for 72 hours total. Every day, he would lay under my desk as I got through the work that I needed to do, then it was walk time. Harley would scream and tear around the house at words like "walk," "ride in the truck," "go swimming," "rollerblading" and "frisbee." He would never start eating his breakfast or dinner alone. He would only eat after we also sat down to have a meal together. Afterword, the tradition was to sit stubbornly in front of his toy closet until one of us got him a chew toy. I have had the blessings of loving and being loved in my life, but nothing compares to the bond and companionship I had with this sweet little pal, Harley. This little guy will rest in my heart forever... Harley had one hard evening. By 3:00 AM, Harley was telling us that it was time. We drove through the early morning hours to arrive at 4 Paws at 7:00 AM. They immediately took him in, handled him with such gentleness and care, and provided him with such a peaceful and dignified cross over the Rainbow Bridge. There was not a dry eye at 4 Paws. They are so caring and such wonderful people. Thank you all at 4 Paws for helping us in our greatest time of need. We all will hold Harley in our hearts.

It's been over a year now since Dr. Ashley D. Mersereau saw MauMau for the 1st time. All other vets…read morehad no hope for his recovery. My daughter had taken her baby to Dr. Ashley, and had advised me that if MauMau could be saved Dr. Ashley would be the one that could save him. Well as you can see from the attached pic he's doing great. Thanks to Dr. Ashley D. Mersereau and staff for saving Mau.

Great Vet and service. Our 11 year old cat was not hisself for a few days. I thought it was a stuck…read morehairball and was quite concerned. I called several vets to see if he could be seen the next day on emergency basis. This was a Thursday. CC of Fernandina checked with Doctor to see if the could squeeze me in between appointments, luckily YES , on Friday. That saw Max, did X-rays and found there was a hairball in the intestines. Gave fluids and anti-nausea shot. Sent us home with anti-nausea pills and instructions to get him to eat. Following Monday, he was doing better, but still not the same. They called to check on him and offered to see him that day. I deferred and they made time for him on Wednesday. They squeezed him in again and things were looking better, but doctor suggested I make an appointment in Jacksonville for 3D imaging if necessary and not pay emergency fee if required. Fortunately I got to cancel JAX appointment as Max is back to himself. CCF gave instructions on helping prevent hairballs. Very caring Doctor and staff!!!

My girls love going to the vet. They love their vet Dr.Branch as well as the staff. That means…read moreeverything to me.

I am so pleased with the care Dr. Branch and his staff give to both my pup and me. Before this…read moreoffice opened, we went to a vet on the island. My dog was always very upset going there and it seemed like the vet techs might have been rough with her because she ended up getting muzzled - that's when I said no more (this was during the pandemic when we could not go in with the animals). My dog is extremely gentle and mostly a big fraidy pup. The techs at Amelia Pointe are so loving. The space is clean and everyone is so friendly. Dr. Branch is personable as well. My dog had an injury that was taken care of swiftly today and as my dog is returned her tail is wagging. That's an A+ in my book.

It is a fact that pet care costs money. Some of the negative reviews regarding conduct are…read moreconcerning to me and I believe those reviewers, and would feel as they do. But the reviews of people shocked and complaining about vet bills are bizarre to me because I expect to spend at least $1000 per year on each of my 8 pets, ON NON-EMERGENCY VET BILLS ALONE (before food, petsitting, emergencies, etc.). When you commit to parenting a pet, find out the true cost of care before you take on the responsibility of another life. How do I afford this? I prioritize the joy of having pets over fancy dinners out, or designer clothes/latest tech/car/material showiness, or grooming (hair, nails) I can do at home, or any other unnecessary indulgences that mean far less to me than my animals! So case in point, in the middle of our family vacation 800 miles from home, our dog had an emergency not once but twice! First time was 3:30am on Christmas morning and that's another review with another vet, but the second time was terrifying bloody stool the day before NYE, and nope, not messing around to see if it just goes away. Fun activity stopped and our furry family member was rushed 3 hours round trip to the closest ER Vet, Robinson. Robinson was able to take us immediately. Everyone's fear was a blockage (risky expensive surgery), but imaging showed nothing. 4 panels of bloods revealed no major insights, which is always frustrating when you're in 4 figures of bills, but Dr. Robinson hit us with Cerenia, fluids and multiple antibiotics to knock out suspected parasites from sea water. They urged an overnight but we needed to get home to Philly and hope for the best. Our anxious rescue dog would not have done well away from us anyway. They gave sub-Q fluids and sent him home. The antibiotics did their job, thank God, and each day our pup improved to 100% just 3 days later. The prices were standard for emergency vet hospitals where we live in Philadelphia. It's great if there are places in the Jax area that are cheaper but vacationing in Jekyll, Robinson is 30min closer than any other emergency vet and if your emergency is that urgent, 30min makes a difference. So I accept the decisions we made in the best interest for our pet with what was available for our situation. The only negative was I felt a bit patronized and spoken to as though I don't have the brains or experience I do having had so many pets. That kind of attitude doesn't build trust, especially in an urgent situation. Yes, as another reviewer mentioned, the EN at $9+/can could easily be cheaper, and I'd have appreciated that. But this is standard for emergency vets and I've experienced many as financial custodian of 16 pets in my adult life. It costs money to be open all night and weekends when no one else is, and to house equipment that allows you to perform hospital functions. Do they need the fancy logo folders, bags, etc.? No. I'd rather not pay that overhead, but it is what it is. When you walk into a restaurant you don't argue the menu. In the end, for $1400, I got what I needed, a dog with restored health, and for that I am grateful. Thank you, Dr. Robinson.

We were referred to this facility by Exotic Bird Hospital when our bird had a medical emergency in…read morethe middle of the night and they were closed. We made the hour drive to Fernandina because we were told this was the best option for emergency care. Our bird was screaming in distress and clearly appeared to be in significant pain. When we arrived, they took her immediately, placed her in her small carrier inside an oxygen tank, and left her there. She continued screaming. We waited two hours before speaking with anyone. We were told she was "doing better" and had stopped screaming. I asked to see her, and when we were brought to the back, we could immediately hear her still screaming. When I got to her cage, she still appeared to be in pain. In total, she was screaming for a minimum of four hours without meaningful intervention beyond being placed in oxygen. We were told they would perform bloodwork and X-rays the next day. The following day, we were told bloodwork had not been done because she became agitated, which is understandable--but there was no communication about trying again later. Later, we were told X-rays were done and that bloodwork had also been completed. After 2.5 days, we were told she was doing much better and ready to go home on medication. While driving an hour and a half from Jacksonville to pick her up, I received a call saying there was now a new treatment plan that would cost an additional $1,000-$1,500 (bringing the total to around $3,000), and that she would need to stay longer--despite just being told she was ready to go home. When I asked about the results of the bloodwork and X-rays, they still did not have answers. We chose to pick her up anyway. After getting home, I received only the X-ray images--there was no written report--and no bloodwork results were ever provided, despite being told it had been done. Overall, it felt like very little was actually done for her during the 2.5 days she was there beyond being placed in a cage and minimally handled. We still have no clear diagnosis or answers, and she is not acting like herself. The medication has left her very sedated, and now we will have to seek care elsewhere and incur additional costs. Looking back, I wish I had taken her somewhere else sooner. This was a stressful, expensive experience that did not provide the care, communication, or follow-through we expected.

This place continues to provide us with excellent veterinary care for our six year old poodle. We…read morehave been here from everything from routine visits to emergency care. We have seen three doctors at the practice and each one has been amazing to work with. The vet techs and front desk staff are also amazing. You won't be disappointed by bringing your fur friend here.

We love this vet! We have a sweet, but very high drive dog and they are so kind and patient with…read morehim. Whether it's just an annual check up or an urgent visit, the staff and doctors are always there to make Duke's visit short but thorough.

Dr. Arbo is the best around. We've been taking our 6 yr old American Staffordshire to him for…read moreyears because of his obvious love for animals and genuine sincerity. Dr. Arbo takes the time to help the pet get comfortable with him and thoroughly reviews your pets medical history along with any current concerns. In addition, his staff is top notch...and they are the same people you meet every year that seem to genuinely enjoy their job. Top notch vet and top notch staff!

Vet and staff are great and accommodating. FYI....I brought…read morein a Basset Hound. Instead of trying to lift 50 lbs of dog onto a table, Doc came in and sat on the floor with him. Fantastic!

Dr. Connolly was able to come same day and even move up our appointment after a sudden decline in…read moreour dog's condition. She was as kind and compassionate as I could have hoped.

Weve had Dr L come to our home to help two different times to help our family cats transition on to…read moretheir next life. We had time to say good bye. We were grateful we didnt have to bring them to a vet office which would stress them out more. The passing was peaceful and nothing was rushed. Dr L has a calm understanding spirit which comforts everyone. I cant express how grateful we are to have this service available. I hope this encourages everyone to consider doing this for their animal companion in the familar comfortinng surrounding of their own home. Just like humans want to pass surrounded by their loved ones in their own homes. Id like to add Dr L assists local rescues with help and has given Paws Patrol free help, advice, and helped us with many diffacult cases helping us find answers when other vets advised us to give up on the cats. She has a true heart for all animals. She is what we amagine every vet should be. Plus her qualifications rival what would just be found in specialized offices in large cities with high fees. Were are fortunate to have her in our area.

Absolutely HORRIBLE place. My cats are usually boarded here for when I go on vacation. After what…read morehappened, I am NEVER going back. My one of my cats was given an overdose of insulin. I had specifically told them the amount but they used the wrong syringe and had a seizure. They called me and said they would update. No update? Okay, so you're making me leave my vacation early for something YOU promised to update? I get there, she's in horrible condition. We take her over to another hospital and they took her in IMMEDIATELY treating her. She's doing much better now but this place should be charged with ANIMAL ABUSE!! Never board here unless you want amateur volunteers harming your pet.

clean, caring staff. gave us timely updates on our Herbie's…read moreconditions . we had him at the facility for days and were allowed to see him at will.