always happy with the care he's given our animals through the years. I think we've been going to…read morehim for like 30 years since we've lived here and the price is fair. He takes very good care of them. he shows respect for the animals and the people that bring them in.

worst care by owner ( tom) alone. do not take or rely on this clinic for care unless you plan on…read morespending thousands of dollars, for a no call, promised by owners wife. and to add youv've been a client for almost 12 years. spent thousands of dollars, to be told they won't see you or your beloved pets again. deplorable!! if you have to make the horrid choice to euthanize 2 puppers, mocked by all staff i spoke too, and i attend the same church with the owner and family. if your wife can't keep her word, how is that my fault tom? real lutheran!!..... i have spent amazing amounts of money there, and had a 40 minute drive to be "local", as a parishioner. lots are "thrilled" with the care there. hint: none of my dogs would take a treat from tom, but one, once. speaks volumes! i know staff that have left for horrid reasons. shame on you tea vet clinic, tom renchler & your precious wife. can't wait to get better and see you in church!

I took my cat to get her bladder looked at to see if it was UTI or stones in the bladder. I was…read morewaiting in the room for over 30 minutes. The tech finally came in and acted like a used car salesman trying to upsell a blood work panel, which was unnecessary; when I declined, she just took my cat and walked out the door. I was not allowed to be present for the physical exam. I didn't see the veterinarian until after all the work was done. When the vet finally came in, she did not have any clue what breed my cat was, said they did not do the blood work, said she needed surgery and did not offer her any pain meds or anything. When I went to check out, the front desk gal was so rude and never answered my questions. They just told me about the dates when they had an opening for surgery, which I had to set up that day. I called Tea Clinic to cancel my appointment - Bonnie was the rudest person ever. It was like she was mad that I was going somewhere else, and when I asked her why I was charged for the pre-surgical blood work that never happened, she said she was just at the front desk today and had no idea, then put me on hold. When I asked her to transfer the x-ray and other documents they had for my cat, she rudely said, "If they want them, they have to call us." Which made no sense when they transferred it all over to my current vet. I will not go to a clinic for my animals if they want to lie about a blood work that never happened, don't offer my cat any pain meds when Dr. Ray said she was in pain, etc. All they look at is the $$$ they can take from people, and if the vet, Dr. Andrea Ray, had no clue of my cat's breed, why on God's green earth do you think I would trust you with her? She is my family, not a toy! They are the rudest vet clinic I have ever seen and don't care what you want to be done. They do what they feel and know you must pay for it. The entire staff needs to take a course on loving animals and respecting their owners. I highly recommend Sioux Falls clinics for much cheaper and better care. People have bad days, but when you are at work, don't take it out on a customer who wants what is best for their animals!

Dr Jess & her staff are amazing! They have taken great care of all 3 of my furry children. Even…read morewhen it came time to make the decision to put one down, they were so supportive. I felt like we were part of their family and they were part of ours. I have always felt comfortable enough to ask any question, and Dr Jess is great at giving me the time I need to have those questions answered. I have never been made to feel like I asked a dumb question.

Best Care were compassionate, professional and flexible in providing our sweetie care. Dr Hardy…read moreworked with the university and All City to accommodate our pet's care. We would recommend both organizations without hesitation.

Took a last minute trip to Sioux Falls over the Christmas holiday, Precious Pets was able to make…read moreroom for our puppy so he could have a good time while we were out sightseeing. The staff was very informative in emails prior to our arrival. We were greeted by very friendly staff each day we dropped Bruce off, we even received a report card letting us know how his first day went. He came home happy and exhausted every evening! Would definitely recommend them for your pets!!

The groomer left cotton balls in the ears of our dog that were packed in so far we did not notice…read moreuntil after a few days our dog was blinking his eyes and started working the cotton from his ears. We made several vet visits, ER visit, and until now we are dealing with many issues. We also had to get a CT scan, MRI, bloodwork, and several medications. To have a super healthy certified therapy dog go through this is ridiculous. Would not recommend this place to anyone.

The staff is nothing short of amazing!!!! They take great care my dogs! From surgeries, mass…read moreremovals, routine appts to end of life support! They are detailed in their exams, educating me as the Mom All with the best interest of the dog! I've been going there for almost 15 year! I trust them.

I used All City Pet Care West for an in-home euthanasia for my dog, Grace. The vet was kind, and I…read moreappreciate that this service exists, but overall I was very disappointed. Grace had a very distressing reaction to the sedative. She yelped, fought it, and ran, and it lasted several minutes. During this, there was no reassurance from the vet that this was normal, that Grace was okay, or that she was not in pain. I was left panicking and confused in the middle of saying goodbye. Afterward, I had to Google what was happening and why she reacted that way, which no grieving pet owner should have to do. Grace was a very muscular pit bull, and I later learned this reaction is common in muscular bully breeds because sedation can affect them unevenly due to muscle mass and metabolism. This should have been explained to me beforehand. I also called several times the week before and specifically asked that someone come with the vet to help carry Grace to the car afterward. I was assured this would be provided, but no one came. I had to lift her onto the stretcher and carry her to the car myself, which was extremely difficult emotionally. Additionally, I was told that I would receive Grace's nose print. The vet said it would be ready when I picked up her ashes. When I picked up her ashes, I was told the nose print would be mailed to me. I still have not received it. For the cost, I expected better communication, more reassurance during a chaotic moment, and follow-through on what I was told would be provided.

Our German Shepherd loves staying here and always does great when we pick her up. She has plenty of…read morespace to roam and gets lots of outdoor time every day. We've been bringing her here for years and plan to continue for many more. It's a family-friendly business run by wonderful people who genuinely care about and love all dogs. Highly recommend!

My two dogs have stayed at Hidden Paradise many times. I travel for work and need a reliable yet…read moreflexible boarding facility quite often. My dogs always receive fantastic care at Hidden Paradise and are excited to get out of the car every time we show up! They are also always well-fed, happy and clean when I pick them up. This is more than I can say for many facilities I have used in the past. I really appreciate that Hidden Paradise is willing to kennel my dogs together for companionship while only allowing my larger dog to join in the outdoor social play time. My little guy is under 4 pounds and would be frightened by the rambunctious play of the large group. Housing them together but only including one of them in activities adds additional work and coordination for the staff but they have always been careful to honor my request. This shows me that they care about the safety and individuality of my pets. Curt is also willing to accommodate my unpredictable schedule regarding pick up & drop off. This is a huge help to me and is truly appreciated! Thanks so much, Curt & staff, for always going above & beyond to give me and my pups a great experience!

Amazing freelance photographer!! For all your need from Family Portraits, Self Portraits, Company…read morePhotos, Vehicle Photos and Even Pet Photos!!!

Christie is an amazing, talented groomer and she's so kind to my boys. We've found our forever…read moregroomer!