I ordered some groceries. The lady started at 8:30am picking my 24 products which wasn't all over…read morethe place (mostly fruits and veggies), a few packs of meat, cottage cheese and candy. Anyways, at 9:38am she checked out. Just an FYI she's with instacart. Anyways I didn't get my stuff until about 10:12-10:15am. Which was LATE. My cottage cheese was even no longer cold too the touch. I changed her tip ONLY bc it took her 1hr to pick my items and then was LATE delivering it. I gave her $1 then I get a nice lil message from her. The bag she claimed she bought was just a BASIC reusable bag which ARE NOT insulated. (I see a lot of delivery drivers use those). So I'm "rude and cheap" bc SHE WAS SLOW AND LATE. I work long hrs and I'm having a tumor removed from me next week, then I gotta deal with this? Even the area where I ordered said tips are NOT required bc the driver gets paid a flat rate, but they are appreciated...apparently NOT. I would of gave her a higher tip if she was actually on time. Oh well. If I get her again...she will get absolutely NOTHING from me after that message Miss Candi J sent me. Just as a FYI I reported her and sent that message through an email which will then be sent to her instacart job. I did mention that the fact it took so long to pick my order and then be late with it was the ONLY reason for the change. I could of gave her $0. Funny thing, if she doesn't need tips, then why complain? Is this really worth losing a job over? Oh and I have been know to by $10. One lady she got $3 through the order then I handed her cash $10. I LOVED that girl, but I don't know her name. She was so fast and sweet. So I'm not always cheap. About my instructions she's talking about. I said don't block my door and ring the door bell. If you don't, then you won't get a tip. She got a tip. It's not like I gave her nothing at all.

Valued customer for 12 years. Always do online order, charge hit checking account but also had…read moredouble pending charges. Contacted support and went 2 levels up with no help. I am now overdrawn on my account and getting charged overdraft fees because customer support won't take off the pending charges. So disgusting with how this is being addressed. It was also hard to understand customer support which made it harder!!!!!!

Walked into Walmart yesterday to do some grocery shopping and I could not have had a more pleasant…read moreexperience at this location. All the produce was very fresh and they had a great selection of meat. The customer service there is top notch. I had some trouble finding dog food, but a nice young lady named Sofi was very polite and kind and walked me over to it even though she looked busy! Also not to mention they have great prices. Love this location and I will be shopping here more often!

This parking lot is usually always packed. The self-checkout registers make it all worth it though…read more They usually have lots of things in stock so it is usually relatively reliable. The staff are typically good too.

First time getting all my tires replaced here. The staff in the tire shop were friendly and patient…read moredespite being super busy! They even took my key to me while I was in the customer service line. I can't say that everyone here is always friendly typically the ones at the entrance scanner aren't as inviting. Other than that most are positive at this location

For the second time in a few months, I I purchased a container of Half N Half and, getting it home,…read morefound that the top had been unscrewed and the little plastic plug removed. No doubt about this... and worse, I had to pour out the contents. I stopped there today to let management know that they might have a problem, and when a manager was called, the individual who pleased (before I could get a word out) was rude, so much so that I was shocked. No, floored. His tone was offensive, almost as if there was something else boiling his water. The shift manager who joined him was even worse, a complete lack of respect, condescending, and just downright ugly... almost as if they were both very racist. I've worked as a professional,pilot most of my adult life and I'm used to rude, unpleasant people... but these two take the cake. I learned a long time ago that it pays to break bad news recording the conversation with a cellphone camera, which is exactly what I did. I was concerned that someone is opening these sealed containers as a prank (or worse) -- and don't want to be accused of being guilty of what I was reporting. I wasn't asking for anything: my behavior was proper, level-headed, and neutral; I didn't demand a replacement... in fact, I wasn't able to say anything at all. (I checked: I didn't get a word out.) Maybe it was because I keep my hair short, I'm clean-shaven, my clothes presentable, my countenance neutral and professional, that they think I worked for the U.S. government. Maybe my only mistake is being an older Caucasian. Dunno. My only two options are (1) to break open the screw tops at the register, or (2) stop shopping at Costco. Geez...

I stopped by Food City to pick up their fresh-made hard taco shells, and they were a perfect 10/10…read more They're made fresh, have an amazing crunch, and make such a difference for taco night compared to the boxed ones. While I was there, I also grabbed one of their flavored aguas frescas. I chose the agua de Jamaica (hibiscus), and it was refreshing, flavorful, and not overly sweet. It was the perfect drink for a hot Arizona day. The store was clean, well-organized, and easy to shop. I also loved seeing their ice cream bar, which offers another fun treat while you're there. If you're looking for authentic Mexican groceries, fresh prepared items, and great drinks, Food City is definitely worth a visit. I'll definitely be back for those fresh taco shells!

Food court or deli has the best assortment of carnitas, soups (caldo) and fresh tortillas. Customer…read moreservice and cleanliness is very good!

I've typically had a really pleasant experience at this Fry's location. The employees are usually…read morefriendly, helpful, and always make shopping here an easy experience. However, during my most recent visit, I had a bit of a frustrating experience at the meat department. I needed some specialty meat cuts and ended up waiting over 20 minutes for assistance. The employee who eventually helped me explained that he was working by himself and needed to finish some tasks before he could assist me. I completely understand that things can get busy and employees have responsibilities they need to complete, but I did notice there were other team members working nearby, so I was a little confused about why someone else couldn't step in to help. Once I was helped, the service was still friendly, and I appreciate the employees doing their best. I'm hoping this was just an unusually busy moment because my past experiences here have been positive. Hopefully, there can be a better system for assisting customers who are waiting, especially in departments where customers may need more personalized service. I'll definitely continue shopping here because, overall, this location has usually been great -- just hoping future visits have a smoother experience.

This Fry's location is so old and small especially with how many homes are in the area. The parking…read moreis always so hard to come by, and they are often out of stock on many items. They really need to remodel this location to make it bigger and more modern to accommodate the neighborhood.

This location is awful. The lines are always SO long no matter what time of day and the self…read morecheckout person assigned to monitored that area never adheres to the 15 items or less so they don't move any faster. I've never met a kind or friendly associate here either despite me walking in and smiling and saying hi. Only frequent this place cause of its proximity to my residence.

As someone who has worked at Walmart for six years in the past, this Walmart is mediocre. Perhaps…read moreit's because I arrived during a remodel, but it just looked like a hot mess. One thing that upset me was the fact that the entrance I parked at was closed when I finished shopping, causing me to walk around the entire store to get to the other exit. , I don't mind walking. If I were a female I would be worried for my safety as this isn't the best area.

Shopped at Litchfield and Waddle jn Surprise on 8/5 about 9:30 am. Never seen this store in this…read morecondition...produce area was 70% empty and what was left was wilting. Blueberries I purchased are limp already. Purchased Shamrock few weeks ago and went bad before due date. Something is happening there and its not good. Worker told me they were freezing the produce, makes sense as to its condition. Going to Safeway or Sprouts next time especially for produce. Too expensive for what theyre selling.

Those damn digital coupons are so hard to load. They make it hard so you don't use them.read more

This is the closest Fry's to my home, but I always avoid shopping here. The only reason I went…read moretoday was because Instacart sent me an unusually high paying order. Honestly, the rate would have to be very high for me to willingly deal with this store. I imagine other shoppers avoid orders from this location for many of the same reasons. There are frequently no carts available near the entrance, so customers have to walk through the parking lot in 100 to 110 plus degree heat to hunt one down. The metal carts become extremely hot, which is especially difficult when you are also trying to manage a toddler. Today, I arrived around 7:00 p.m., when it was still over 100 degrees outside, and there was a steady line of customers walking through the parking lot looking for carts. To make matters worse, the main entrance was closed. Customers had to walk all the way around and enter through the side that requires you to filter through the checkout lanes just to reach the grocery section. I asked an employee why the main entrance was closed, especially when families with children were walking around outside in extreme heat pushing burning hot carts, but no one could provide a real explanation or seemed particularly concerned. Meanwhile, several employees appeared to be standing around talking. The condition of the store itself is also disappointing. It feels run down and poorly cleaned, and the selection is noticeably worse than at other Fry's locations. They are frequently out of items I need and have a very limited selection of healthier snacks, despite carrying large quantities of highly processed snack foods. The dairy area is especially concerning. There is often a terrible smell when the milk refrigerator is opened, and I regularly see spilled products, debris, or items lying on the floor inside the refrigerated section. The odor alone makes me uncomfortable purchasing milk from this store. I shop at Fry's stores throughout the Valley, including locations in San Tan Valley, Scottsdale, Surprise, and Buckeye, so I have plenty of other locations to compare this one to. This is easily one of the worst Fry's stores I have visited. A new Fry's Marketplace is supposed to open nearby, and I sincerely hope it is placed under completely different management. The surrounding community deserves a grocery store that is clean, properly stocked, safely accessible, and managed with basic consideration for its customers.

This is my go-to stop and shop. Whenever I need anything, I will generally check at this Fry's…read morefirst. It has a wide variety of selection, and a friendly staff. The only knock on it is that it can sometimes be unorganized/dirty. Other than that, this place rocks!