Sat in the line, waiting for a oil change for 45 minutes only for the guy to finally come out to me and tell me that they didn't have my oil. I was very dissatisfied with the customer service. read more

This parking lot is usually always packed. The self-checkout registers make it all worth it though. They usually have lots of things in stock so it is usually relatively reliable. The staff are typically good too. read more

do not come to the pharmacy on 75th and Encanto. in Phoenix az, there's a worker in pharmacy named Savanah, she's an African American woman, who is racist called me a bunch of slurs because I'm Hispanic. and she gave me the wrong medication. I ended up hospitalized because of her careless mistake. I'm going to be suing them. Please don't come here. Take my word for it. Go elsewhere to get your pharmacy prescription taken care of. read more

Worst Walmart ever. Stay as far away from this location as you can. Drive to another location and save yourself the trouble. Nobody speaks English. Not even the manager. Fitting rooms are always closed. Stay away. read more

Don't have enough people to man the Money Service area. One hour break, these places are not customer friendly.

Friendly service friendly staff at this location it's so close to my house that everything I need here quick in and out read more

Walmart Supercenter - The nun 2 on DVD and Blu-ray copies - Grocery Near Me - Phoenix, Arizona

Horrible old lady in electronics was super disrespectful and knew nothing about the products she has on display poor customer service by the lady seemed like she didn't want to be there she should just quit and find something better read more

Walmart Supercenter - a person in a bathroom with their feet on the floor - Grocery Near Me - Phoenix, Arizona

This is the worst place to shop Employees have there ear buds in can't hear you talking to them Use the scan and go but get treated like a shoplifter Did my shopping go to check out at self checkout you have to wait for an employee to come over and count the items and watch you bag them Scan and go is a waste of money if you have to have someone count you items and watch you bag them read more

I went to get my eyes checked and the staff was amazing from the dr who saw me to the rep who checked me out. She was amazing from explain my insurance plan in detail to making me comfortable with the experience. Overall i will definitely go back! Thank you Ada for making this visit easy and delightful!!! read more

Manager here just told me they don't do anything about people stealing here, that's why they're missing 27 products that it says they have on their website. How do you get robbed 27times for a $60 product? So if you're looking for free stuff, I guess this is the place you want to go? read more

Spacious, clean, and well organized! Superb traffic flow to improve traffic flow and security. This Walmart is a little further away than 2 other Walmart stores, but I am already a fan! The aisles are wide and so I don't feel like I am constantly bumping into someone else. They are the only Supercenter around me that carries Snapple Apple! We went in to pick up a set of speakers for my son's laptop. We couldn't find it and there were 3 sales associates available to help. They were attentive and friendly. We came on a weekend and it was not too crowded. This is my new Walmart stop. read more

We normally avoid this Walmart but the one down the street was closed. Bought a pack of garlic on a Wednesday night, put it in the fridge to use it 4 days later and 2 out of the 3 had mold. Also bought bananas that night and they had some nasty brown stains straight down the middle. read more

Walmart Supercenter - Garlic with mold - Grocery Near Me - Phoenix, Arizona

Special thanks to Carla in the deli She was attentive Great customer service Gave me quality cuts. Truly obliged read more

Had the strangest thing happen, at the self checkout at Walmart. buying clearance stuff because that's what I do lol. one of the items came up wrong actually a lot of the items came up wrong but I ask for help, a older man name Ron help me, he corrected the first item but when it Came to the 2nd item he said oh it's above my price range and I need a supervisor. I said okay, and he tried to put the item away. I said hey, I still want the item and Ron said well I can't approve it. And I said that's not my fault your pricing is wrong. So he called a supervisor over and she overwrite the price. And than I had to go to customer service to get the security tag removed but Donna at customer service was very nice and helpful. But Ron, wow. read more

Walmart Supercenter - a hand holding a card holder - Grocery Near Me - Phoenix, Arizona

Worst location ever, and I mean ever. Stab yourself if you consider their service remotely acceptable at this Walmart.

i had a horrific time here and i am glared at every time i go here. my lip piercing had fallen out and i needed quick fix so i decided to go to walmart. we were here for 30 minutes in the "fine jewelry section, and we had ask multiple employees for help. all of them not tell me and my girlfriend that they were closed for that section. we had to go to customer service, just to stand there for a few minutes before we had one of the manager look at us with the most attitude in her voice say "what" like we were sibling going to mess with the lights in her room. this upset me because all i had done was ask if someone could help me. now i understand that it was busy but i feel all the employees here need a course on customer service. i called and let a manager know but that but that took another 15 minutes for someone to actual pick up the phone (they may have been busy so i don't care that much) but human resources didn't pick up at all read more

I don't know what you guys were thinking registering one car at a time having customers wait in the car instead of taking them in and have them shop and wait in the store. It defeats the purpose of going to Walmart to shop while having an oil change. My kids and I waited in the car for almost an hour and a half toasting in the heat of the sun because you only take 1 customer every 30 minutes. Unacceptable but, I will still give you 2 stars for having a polite staff trying to explain your policy that sucks. It Didn't use to be this way. The old system is way, way much better than this. Think again. You need to do better than this, corporate. This is Arizona desert. People shouldn't be staying in the car idle for that long regardless of. read more

Walmart Supercenter - My son, I was trying to distract him and gave him cover for the heat but, still really hot - Grocery Near Me - Phoenix, Arizona

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Easily the worst Walmart in the state of Arizona. Overcrowded and dirty... This place just had an employee contract the coronavirus. If you're in the area go to 75th Ave. and lower Buckeye where it's much more tolerable. From the employees to the clientele this is a horrible Walmart and I suggest you steer clear. read more

extremely horrible location i would rate it 0 stars if i could. the employees are extremely rude and dismissive ! don't even think you could come to the managers for help because they're just as rude! the produce is literally rotten and they have roaches !! i will never shop at this location again. if you care about your health please avoid this store ! read more

I try to avoid this location for many reasons UNLESS I go early in the morning. If I go before 9am, then it's a pretty relaxed store. Any other time it's chaos! Long lines, rude people, dirty bathrooms, and less then friendly staff. It's your usual Walmart with the regular items. The bakery here is nice. I've ordered custom cakes from here and they have been a hit! And I was able to get it made last minute! There's a McDonald's on the inside as well which can be a pro or con. Not much to be said here. Parking is horrible as well and many people speed not paying attention to their surroundings. read more

I wouldn't shop there it's nasty maggots and old food on shelves I wouldn't even give them one star but yelp forced me too read more

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Grossest Walmart I've ever seen! I saw moldy crickets, moldy open caned cat food and nasty scrunchies. read more

Walmart Supercenter - Scruchies - Grocery Near Me - Phoenix, Arizona

Went for an oil change for my sisters car that came from out of town. We received a text that the vehicle service had started but never let us know when done. Waiting for almost an hour I asked if they could give me info on the vehicle and the handed me a cancelled service slip. They said they tried calling but I didn't have a missed call. They did not have the filter to perform the job. I wasted all that wait time there for nothing! read more

Ronnie in the pick up at Walmart has the absolute worst customer service I have ever experienced even at a Walmart and that says a lot.

It's a basic Walmart But the costumer service has Been terrible this is my community Walmart but it's so uncomfortable to ask for anything I'd rather go to another Walmart or the target down the street read more

Don't bother calling. The employees don't answer the phone. Then After calling for an hour they'll leave you on hold for another hour! Wort customer service! This needs to be fixed. Even when u finally reach someone they "transfer you" to another department that does not answer the phone at all! If you want to spend 3 hours on the phone calling multiple times just to repeatedly be left on an unanswered line the. This is the Walmart for you! I'd leave 0 stars if I could! read more

I was repeatedly harrassed and watched at this Walmart by a check out associate named Nyki who was working on October 15, 2020. As soon as she saw me going for one of the open self check out lanes she immediately ran up behind me as if chasing me to within two feet (of me) and continued to watch me the entire time I checked out. She never greeted me and never said anything to any of the other self checkers. Every time I would look up she would turn her head but had this body language that was facing me with both hands on her hips, like she was babysitting a child!. I was so completely embarrassed that I wanted to immediately throw all of my food back and just leave without paying for anything! I never felt so targeted, abused and ashamed in my life. I am a religious Muslim by the way, who wears all black Niquab face covering and loose garment so I believe this was a religious discrimination. I told manager what happened but other then that, it was pretty much like being murdered. NEVER SHOPPING THERE AGAIN! read more

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Horrible customer service from the mechanic department lady at the front desk was ignorant and rude, -1/10

This is the worst Walmart with no costumer service one time I ask for assistance to unlock a merchandise and no help came and if you ask a employee they would tell they send someone but none would come to help read more

Very dirty . Rotten produce. They need help over there.new to the neighborhood. Clean it up!

Cleanest and most organized Walmart I ever been to. It's kinda weird to be honest. Arizona definitely beats California Walmart easily.

If i was able to i would leave a zero RUDE customer service the girl at the door her name was África according to her knowledge I should of had a second recipe but I didn't she was trying to make it seem like i was stealing only if she new how to read she would of notice every item on my cart was on there when i told her everything is on her she proceeded to call me a bitch with a smeark on her face she's lucky i have education and dont go low like her!!!! Employees need to have better service if they hate the job leave its that easy read more

I cant even Express the dissatisfaction at the laziness of the Walmart employees. So i go to the Walmart on 75th Avenue, in Phoenix az to pick up money. And its close but the person that works at the money counter asked me to read the sing posted on the wall. So i read it. And very clearly it says customer service is open when money gram is closed. So i do just that. And go there .and they refuse to do their job. Saying money gram is closed i showed the pic of what it read. And nothing. read more

This store is poorly stocked, there are never any shopping carts inside the store and you have to use the self serve lines to check out. This is consistently the worst Walmart store I have ever shopped in.... We no longer shop at this Walmart, I do all of my shopping at other stores. Costco, Fry's, Safeway, Target... anywhere but walmart !!!! read more

This has got to be one of the worst Wal-Mart's I have ever been to. My friend just moved to this neighborhood so we decided to go to this Wal-Mart so he could get some items for his new home. It was late, around 11:40PM. We needed to get some things from electronics but when we got to that department we realized they had it blocked off. We asked what was going on and they told us that their location now shuts down electronics at 11PM. ARE YOU SERIOUS?! THIS IS WAL-MART! The point of having a 24 hour location is for convenience. They even had the makeup department shut down too. Which brings me to why I'm giving this location 2 stars instead of 1. I went up to an employee (SWEETEST MAN EVER!) and ask if he would let me go into the makeup department and get the face lotion that I had primary came to Wal-Mart for. This employee knew he shouldn't and even stated he wasn't suppose to, YET he still allowed me to go in there and get the lotion I came for. The fact that he risked getting in trouble to help me find what I needed blew my mind. That man deserves to work for a better company, a company that appreciates their employees that actually care about their customers. That's what I consider going the extra mile. HE DESERVES A RAISE! I wish I knew his name, all I know is that he was restocking the lotion when I approached him and he told me he just got back from vacation so he wasn't entirely certain why they had shut down those departments at 11PM. Do yourself a favor and NEVER go to this Wal-Mart unless you want to talk to that AWESOME employee. read more

Worst customer service ever at this location. Called for a simple item look up to ensure it was on the shelf. Spoke to 2 costumer service ladies one didn't tell me her name and the other told me she couldn't tell me her name but then after I said your suppose to say your name she finally told me it was "Anne". I'm applaud on how I was handle by here ladies and the assistant store manager "Vain" ( not sure if that's how he spells his name but it sounded like how I just spelled it). If Sam Walton was alive he would be completely disappointed on how his customers are being handled and spoke to. Completely disappointed in management at this location. "Attitude reflects leadership" and this location has proved this statement. read more

I am absolutely disgusted with this store. I walked the sales floor and the entire store was not zoned/faced or looked like it had been. Associates are suppose to offer to help you with anything that you need within 10 feet. I have passed 19 associates and have not received anything but a glares and changing there route to avoid customers. The only thing a it this store that has been kept up is the floors. read more

Walmart Supercenter - 100%un zoned - Grocery Near Me - Phoenix, Arizona

Worst experience ever. The costumers are lazy as hell The customer served is hella bad they take for ever to even bring someone over to help with anything this Walmart is not recommended to anyone and for the fact that you get treated bad by them I'm sorry I hate being such a "Karen" but This is by far the worst Walmart I've been too read more

DON'T GO TO THE VISION CENTER THERE!! The exam was decent, but after that it was ALL downhill! Also very dirty, and a lot of empty shelves, so don't shop there either! read more

Just my neighborhood Wal-Mart nothing to brag about. I like to use the Wal-Mart App for price matching when I remember.