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    404 Rivertowne

    2.2 (13 reviews)
    Closed 9:00 am - 6:00 pm

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    Ask the Community - 404 Rivertowne

    Ascend

    Ascend

    (17 reviews)

    Newtowne West

    I have been looking for an affordable apartment with nice amenities and great staff for so long and…read morethat is pretty hard to find in rva! I came across ascend student living apartments on apartments .com and I immediately fell in love! These apartments are priced by room not apartment all utilities included except electricity which is split between all roommates , fully furnished and so many great lounges, a resort style pool and a parking garage! I really love that you do not have to be a student to live here. They are also pet friendly! The staff at the leasing office was very welcoming and they felt like family! Kiara answered all of my questions (and they were a lot of questions) it being my first time living in my own! They offer a lot of different ways to get approved when it comes to credit checks which for people in their 20s can be very helpful!! My credit isn't the best and I was approved!! I'm definitely looking forward to moving in august 2022!

    Ditto what others have said about overcharging at move out. My son lived there for only a year, is…read morea neat freak and his room was left in decent condition when he moved out. He did what cleaning he could but there was another roommate who was still living there for a few additional weeks after my son left. They kept the $200 security deposit and charged another $200+ for other cleaning fees- and based on the way it is stated, the same kind of charge was most likely charged to his other 3 roommates as well (which would end up being around $1600 for cleaning fees for a college apartment)- give me a break.

    Element At Stonebridge

    Element At Stonebridge

    (13 reviews)

    This American Landmark property, they took over in July 2022. The property manager and the staff do…read morenot care about the property or the residents. We have had issues with them from poor landscaping, dog poop on sidewalks and in the parking lots , (huge piles). All the way to having vagrants living in the stairwell, running drugs, and being arrested and trespassed, to them coming back in the building, and threatening residents, and the property management and American Landmark did nothing to resolve the issue. I had to contact the police. And then we've had issues where our renters insurance not showing on the resident portal. And from speaking with other residents this was a known issue and we confirmed that the manager was aware but they had the assistant manager calling individuals and threatening to charge them penalties and fees if the insurance was not posted. Overall: On a good day this staff is condescending and on most days, their actions show they do not care. We had over 20 vehicles broken into in one week. The parking lot lights were out. Residents stated to the police that they had informed the property's management team that they had been out for months. We weren't asking for a guard to be posted. But we do have a resident portal and it allows the property management team to send out alerts or communications to residents. The prior manager and team, would send out alerts stating "please make sure your vehicles are locked, windows up, and remove all valuables, to limit damages to vehicles from thefts." We only asked them to send out alerts or communications so residents are aware of issues. And they continued not to send out alerts unless it's how to use their payment system or to alert you to pay before the 5th. They only care to add anything to your bill, we have to pay a fee for the trash fairy, and we have to pay a fee for a dumpster, we have to pay for the package lockers(and many packages are stolen from being left out). They have let this property decline and it is so sad. As we have seen many of our fellow residents who've lived here for 3-6 years rapid leave with the deterioration of this community. See the photos attached for reference.

    AMAZING!!!! I was assisted by Boban Ristov. After selling…read moremy house I needed to find a place and stay local. Boban has made the process easy and hassle-free! He answered all of my questions, and followed up with me. I am very pleased with his excellence! The apartment complex are very nice, and clean. I love the high ceilings, and how convenient the location of the apartment complex is! I would recommend The Element at Stonebridge. Thanks so much to the entire leasing office team! Everyone in there is so helpful!

    404 Rivertowne - apartments - Updated September 2026

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