Have been having problems with our sewer line since Hurricane Harvey. Finally called Premier…read morePlumbing. They had come out a couple of months before on a clogged toilet. They did a great job and it didn't cost us an arm and a leg. After days of rain - Wednesday afternoon: We kinda knew where the problem was so they started digging with an excavator. Within 45 minutes they were at the sewer line that was broken - severely. They stopped and called the city to come look at the city side. There was a question about the city tap and they didn't want to mess with the city side. I completely understood that. It was nearing 5 so the city said they would come out "bright and early" the next morning. Thursday morning: Premier was here. City wasn't. So, we waited... and waited... and waited. Calls were made and they kept saying "We are on our way". Premier guys went to lunch and 5 minutes later, a city truck pulls up. He went to check the sewer line and in a less than 3 minutes was back telling me they were going to lunch! Said they would be back "1ish"... Thursday Afternoon: Premier is back from lunch before 1 and we are still waiting for the city guys. It was well after 2, the city guys show up and the talking starts. Premier was firm about replacing the city tap. They finally agreed and started digging. When they got to a stopping point, Premier guys went to work and never slowed down. Got the line repaired and back in service in less than an hour. Friday: Premier comes by to pick up their excavator. The city had brought one of their own to dig out their part so Premier left theirs overnight. Darrell, one of the two that worked the job said, "I'll clean up this mess a little so the ruts won't be so bad". And, he did. All the way out of the backyard to the street. We were very nervous about this repair. The cost, the displacement it might cause, and the cost. Did I mention the cost? Premier did an excellent job. They were professional and fast. I won't go into pricing because I know every job is different and it varies. I will say this - it wasn't as bad as we thought it would be. The office staff was prompt and courteous. I hope we don't have any more sewer issues, but if we do we will be calling Premier

Amazing service. Called 6 different companies, they were the only ones to call me back on a Sunday…read more Reasonable price for emergency service, very prompt and professional. I would recommend them over all other companies.

Jim is an upstanding business man. I was in a jam and…read moreneeded some water heater work in a emergency. I called around and compared the standard service calls fees but also to see who could get to my home fastest. Jim not only beat the other companies in my immediate area in time but beat the call fee by a comfortable margin. Jim exhausted every possibility of the problem before doing any costly work that I didn't need and willingly showed myself and my wife each step of the way, which I appreciate because I have changed a couple heaters when a was able. No wool over the eyes he gets the call on any possible plumbing needs in the future.

I called Jim when another plumber flaked out on me after Thanksgiving, 2023. He came out as quickly…read moreas possible and took care of a complex situation with care, superior workmanship, and humor in a conscientious manner. I have now called on him multiple times in the last six months, as I have been readying a family house for sale after it was mostly vacant for the past year. Jim has provided valuable and cost saving counsel. You can do no better for plumbing, than Jim!

Haven't started working with them just yet, but on first impression, John was very polite,…read moreprofessional, prompt, friendly and quote seemed very reasonable. Highly recommend!

Prompt service. Arrived sooner than estimated. Nathan was very helpful and informative on our…read moreplumbing needs. He had the city out right away. We will be a returning customer.

my hot water heater was not working and my toilet was making noise ..Christian was the service…read moreperson .. he was so nice ..explained everything..very knowledgeable I know who I will call if I have more problems.. very reasonable priced

called Pistol plumbers from Nashville, tn to help my brother out in Sulphur, la with his plumbing…read morethey we're out there within 3 hours. Fixed everything. They are definitely my go to plumbers and Kaleb at office was wonderful. Highly recommend.

We discovered a leak in the kitchen sink drain plumbing. It didn't look like something we wanted to…read moredeal with ourselves so we called Brown and scheduled service. Mike and Dillon performed some major surgery under the sink. No more leakage. Happy customers again as usual when we call Brown Plumbing ===================== We noticed that the sink drain was draining slowly. We called Brown Plumbing again. They squeezed us in earlier than expected. Josh and Milson came an used the new plumbing from yesterday to run the snake. Lots of water inserted showed the drain was operating more normally. We washed two loads in the clothes washer that uses the same drain. It seems to be fine as is usual for Brown Plumbing projects. More Happy results.

Great customer service Reliable and honest…read more I would definitely recommend They are the only plumbers I have used over the past years

Replaced a water cooler for me. Ballard was very efficient and did a great job. They went of…read moreextra effort to do a great job. The price was very competitive.

Jason Ballard has been taking care of a variety of different plumbing issues I have had for the…read morelast 2 + years and he has always produced excellent quality work. Recently Jason installed 2 new gas lights at my front door and I'm extremely pleased with the end results.

Prompt & professional service from Eli and Noah. I appreciate all your hard work. Thank you and you…read morewill def have repeat business in the future.

From the owner: Established in 2021, K&E Plumbing brings expert plumbing solutions to Beaumont and beyond. As a…read morededicated local contractor, we pride ourselves on delivering reliable service and exceptional craftsmanship for all your plumbing needs. Our commitment is to ensure every job is completed with precision and care, providing peace of mind for both residential and commercial clients. Trust K&E Plumbing for professional service that gets it right the first time.

Sadly after being a customer for 10 years I must say they are no longer my reliable plumber. I…read morecalled Terry several times to try to schedule an appointment. One time he told me he would call me back when he got to his truck (which he never did), then he set an appointment with my husband, then NEVER showed, and did not reschedule. Clearly they are too busy to service their long time customers and the friends they have referred.

Contacted mr. Gilpin and he stated he would be at my home the next day at 9. He never showed up or…read morecalled.

I originally contacted this company for help with a motor issue on my RV awning. On May 20, a…read moretechnician came out to inspect the motor. After the visit, the awning was left unsecured -- I have video footage showing not only that the fabric was left loose, but also that the technician dragged my front door across the fabric. That same Memorial Day weekend, a storm came through and caused the awning to pop open and start tearing. I reached out numerous times to ask when someone would come back to complete the motor repair and inspect the damage to the fabric. I tried to give them the benefit of the doubt, assuming they would take responsibility since the damage happened after their technician failed to secure it. I also tried to remain understanding about weather delays, but communication was consistently poor. Twice, they said they sent messages I never received -- yet other times, I did get updates from the same contact method, so their explanation didn't add up. Robert, who I believe is the owner, eventually sent me a long email full of excuses, denying responsibility for the damage. I responded with proof -- time-stamped security footage showing the awning was secured before the technician's visit and loose afterward. He ignored it entirely. Then, on June 25, our security system alerted us that someone was outside taking photos of our camper. A neighbor called me to say they had seen someone taking pictures of our RV, and when I checked our camera footage, I realized it was the same vehicle the technician had driven. He happened to be working on our coworker's RV nearby. We stopped by to chat with the coworker and asked if that was the same company. Sure enough, it was. I went back to finish unloading my truck, and a little later, I walked over and kindly asked if he could stop by after he was finished. He said, "Yes ma'am, I'll be over in a bit." I returned to my camper and waited outside, where my husband and our neighbor were casually chatting. There was no confrontation -- just a normal conversation about a truck another neighbor was working on. It started to rain, and they were sitting in the truck. They never stopped by -- they just left the RV park. Early this morning, I received an email stating that the company was walking away from the repair, refunding everything, and falsely claiming that their techs were approached by "two grown men" in an aggressive manner. That was simply not true. I had been patient, respectful, and proactive for over a month trying to get this resolved. It felt like a convenient excuse to avoid taking responsibility for the damage their technician caused. This entire experience has been extremely frustrating. I went out of my way to work with them, stay professional, and provide actual evidence. In return, I was met with deflection, miscommunication, and false accusations. I would not recommend this company to anyone who expects transparency, accountability, or basic customer service.

Absolutely the best guys to call. Of the three companies I called they were the only one who…read moreanswered without having to leave a message. We had a "slab leak" that could have been a total disaster. They worked together to figure out a cost effective solution. Very nice and respectful men. I am grateful.

This company is quick to respond to whatever issues you have and very efficient. Chris Jolly was…read moretheir plumber technician who arrived within the appointed time, showed high-quality craftsmanship, very knowledgeable, and very professional. Will certainly use this company for future projects.