We phoned Innovative Air Solutions for help with AC repairs on a Tuesday morning. We were told the…read moreearliest available time was the next morning. To our surprise we got a phone call less than two hours later saying they could get to us within the hour. Our good luck was due to a cancelation. The technician, Riley Martinez, phoned prior to arrival and had made all repairs within an hour. The total cost of repairs was more than reasonable. I would definitely recommend IAS.

We recently had some repair work done to the A/C system inside and under our home. Abraham,…read moreGerardo, Dusty, Eloy and Ashla were essential in diagnosing our problem and making sure it was fixed properly. I was happy to see that IA stands behind their work.

I called this morning about my air conditioner making a rattling noise. Eric and Jordan came out…read morebefore noon and had it fixed in about an hour. Super nice and professional.

St. Paul Lutheran Church/Early Childhood,Groves, Tx. I am a…read moretrustee for the above church and have been associated with Air Solutions Inc for more than 10 yrs. I am basically responsible for maintaining all the HVAC equip at this church. We have about 80 tons of AC equip in these facilities. I have used almost exclusively Air Solutions for our needs. I have found them to be very responsive to our request/needs. Their personnel are very professional/efficient. I have also determined that Air Solutions of Groves are most competitive for HVAC services in Jefferson County Tx. I do not hesitate to recommend Air Solutions of Groves for any of your HVAC needs! Don Abel, Chairman of Board of Trustees for St. Paul Lutheran Church, Groves, Tx. email dca6600@att.net

chose this company specifically because their Google listing advertises free estimates. I could not…read moreafford a service call fee, so this was a deciding factor for me. The HVAC technician came to my home under the understanding that this was a free estimate. After the visit, the technician called and quoted me $429 to check the leak and cover labor, stating that everything else would be covered under warranty. Based on that explanation, I agreed and paid the $429. Shortly afterward, I received an emailed estimate for an additional $2,437, on top of what I had already paid. This was never clearly explained beforehand and felt extremely misleading. When I called the company, I spoke with Drake, who was polite and professional. However, I was disappointed that the manager would not speak with me directly. I could hear the manager instructing Drake on what to say instead of addressing my concerns personally. I was later told that the charges were for a service call and the equipment used to find the leak. While I now understand that a service call and a free estimate are not the same thing, that distinction was not made clear prior to confirming the appointment. Customers should be explicitly informed of any charges before a technician is dispatched. This experience was frustrating and disappointing, and I feel misled by the company's advertising. Transparency is critical, especially when dealing with costly home repairs. The manager, Brandon, later called and stated that after reviewing the recorded call, he understood where the confusion occurred. However, the only resolution offered was to credit the $429 back only if I proceed with the repair through their company. I do not believe this is an appropriate or ethical way to handle the situation. A refund should not be conditional, especially when the confusion stemmed from unclear and misleading communication. For transparency, I was informed that calls are recorded. What I found concerning is that the call had already been reviewed before I even formally raised my complaint, which suggests this is not an isolated issue. Based on my experience, I would strongly advise others to proceed with caution when considering this company. The owner promised to send me the recorded call of where I misunderstood but once he saw my review he called me to argue with me about the review and said he will no longer send the recording. I promised him that if he sends me the recording and I am wrong I will remove my review but he declined. Which proves my Point that this was intentionally done.

Happy with service. Technician John was very friendly and serviced my upstairs unit and explained…read morehis findings and what all he did. Big Fish communicates well with customers on scheduling and calling before they arrive.

They will lie to you to try to get you to buy a bigger package deal. They didn't fix what they were…read morepaid for .

Great Company...Our technician, Ricky, was very knowledgeable and thorough in his work. Also very…read morehonest and didn't try to push a product (Was looking at getting a new indoor/outdoor unit, but was advised that replacing the duct work would solve the issues I was having)...The work was done in a very prompt, professional manner and the issues have been 100% resolved. Highly Recommend this company!!

Couldn't find a more fair, honest, and reputable company than Cobb Air Conditioning ran by Howard a…read moreman of integrity and high regards. Fair pricing good service, and they stand behind their product, sales and service.

I can't give a rating for their work, because I couldn't even get that far. I just called them…read morebecause I was referred by our landlord and requested a service call. Was abruptly told by the very rude sounding lady that "we don't do that." And then she hung up before I could get another word in. What in the world do you exist for if it's not to service HVAC units like it says on your website?? I hardly EVER leave reviews, but I cannot believe how incredibly unprofessional you people are. Even if you don't do service calls, you didn't have to be rude over the phone and hang up on me. The lady I spoke to really needs to work on her people skills.

Rare occasions when I need a plumber, they away get the job done .no need to return No need for 85…read morecharacters

Best in the business. Always Professional, dependable and the priced are responsible. Give them a…read morecall for all your plumbing needs

We have used SE texas Plumbing for many things over the years. Called today to have a disposal…read moreinstalled. Our old one went bad and we bought a heavier duty one that was quieter. They said, "Sure, are you available right now"? They sent Bradley right over (literally here in 10 minutes) and he knocked it out quickly and for a very reasonable price. Great company and great people!

When you need home plumbing repairs, a good experience is what you expect but a great experience is…read morealways a surprise! Southeast Texas Plumbing provides great service any should be the go-to for all your plumbing needs. Victoria,in the office, is courteous and helpful. The repairman Bradley did a excellent job and was a pleasure to work with. By getting bids for this job I almost missed the opportunity to deal with the best plumbing service in the area. Thanks Victoria and Bradley for a job well done.

This is a fake business. They are using my home address as their address'. When I called to ask why…read morethey kept hanging up and giving me the run around. They are not a real business. The caller was clearly lying and said that it was a glitch, but their website uses our home address. It is a scam.

I had this company come out to check out a switch that went bad, as well as replace some others…read more  They were extremely prompt, but unfortunately I had a last minute emergency and had to cancel right before they showed up.  They were extremely accommodating about the emergency and rescheduled. For the actual appointment, things went just as smooth.  I had actually gotten an incorrect switch and they took the time to explain why it wouldn't work and what I should get to replace it.  The other installs and checks went smooth as well, and they were in and out in a flash. I wouldn't hesitate to reach out to them again.