Charged me $19.25 for ONE wash- 3 separate machines. Spent over $100 doing bedding and kids camping…read morestuff. I'm so sad. No answer to calls. Don't use your card here. I posted in a local Scott's valley page and 8 people have said this has happened to them. If the owner reaches out to make this right I would change my review but at the very least I hope this prevents people from being stolen from esp these days. I couldn't afford this. The laundry mat next to Nob hill has been recommended to me- and anyone else who can't afford $20 to wash a load.

Really disappointed with this laundromat. A large number of the washers and dryers are constantly…read moreout of service, which already makes it difficult for customers to do laundry. On top of that, the employee handling the wash-and-fold service takes up many of the few working machines and leaves laundry sitting in the dryers long after it's finished, preventing paying customers from using them. It creates long waits and a frustrating experience overall. Management really needs to do a better job maintaining the machines and making sure customers actually have access to the working ones.

Welcome to the machines…read more Wow, The Laundry Room on Seabright Avenue in Santa Cruz is a clean, well lighted place. So ultramodern it makes me want to wash my clothes more than once a month. Most coin laundries are run down and a little depressing, but not this one. It's shiny as a new penny. The shenney new washer and dryer machines run on cards that you put money into using another machine. They have even another machine for buying detergent and softener and all that - and another machine next to that for snacks and cold drinks. There are comfortable tables and chairs for people to work and read and hang out. Or you can nip next door to Brady's and get tanked up. And if you don't wanna do your own laundry, they'll do it for you. The crowd here ranges from fresh-faced college students to smiling elderly people and all kinds of rascals in between. It cost me about $10 to do one load last night And then I realized I'd forgotten some things. But that's cool because I wanna go back there and do some writing work.

I was unsure about any laundry location on cleanliness, however I was very pleased with this…read morebusiness. It was small but roomy with choices on I believe 3 sizes of machines. 1) it was well kept up and clean 2) a young man was working there and was very helpful AND polite when I had a couple questions 3) it was reasonably priced 4) it had a sink close to machines for conscience to was hands etc 5) it had ample places to sit and wait 6) it had outlets to be able to charge one's phone while waiting The only thing that I don't recall seeing was a restroom for use, however I may have missed that! I would highly recommend this location, I believe one would be very pleased. Keep up the good work there "The Laundry Room"

Having to do laundry outside can be a challenge but Sudz is probably one of the better laundromats…read morein the area when it comes to cleanliness, pricing, and amenities. There are multiple washer sizes you can use ranging from a $5 two-load to $10 for the XL washers for sheets and comforters. Yes, the prices are high but they're going to cost this much at all other laundromats in the area. Just gotta take it by the chin. Dryers were 25 cents for 3 min but they are heavy duty and I found out you really don't need that much time depending on your garments. You can easily add on more time if needed. Change machine available so all you need is cash. Folding tables were clean, wifi was working well, and attendant was super nice.

What a beautiful laundromat! I came here as I saw online that I could wash my horse blankets here…read more The place is spotless! Also family owned and operated. I met the owner while I was there and she was wonderful and helpful. I highly recommend!

Xl machine ate $12 in coins. Im pissed. Only had so much cash on me. Had to use a smaller washer…read morenow not everything will be done and I may not be able to dry all my towels. Over it. Place is always dirty and something is not working. There went some of my gas $.

washer machine (surprisingly not a dryer) burnt a lot of my clothes. lululemon leggings destroyed,…read moresome clothes i bought and hadn't work yet, burnt. such a bummer. tried calling business but the number doesn't work and no email to contact the owner

The manager or owner, I'm not sure who she was but let me tell you about this woman, she was the…read morebiggest narcissist and gaslighting person I ever saw. Not just the fact that she kick me out and closed the door on me and then goes and locks the other door makes me feel like a criminal and the lowest of the lowest just because I'm not dress or look rich or wealthy. This woman told me that I couldn't smoke around the facility and I said OK. I didn't know I didn't saw it. I didn't saw it and then she goes an points out the sign where it says no smoking and I'm like OK I didn't see that I apologize and then she says are you blind And I have already apologize for but this woman apparently was so angry enough that she needed to make me feel belittle by her or just not in her level or class and then she goes in sprite for locking the door treats me like a criminal. My clothes was left inside the laundromat. I have to argue with this woman to let me get my belongings and then she insults me and this all happened this month on December we're supposed to be a happy month. Let me say these people we are now old born with a golden spoon. We all work hard to honor our living, but just because a person doesn't look a certain way or doesn't wanna spend hundreds of dollars in namebrand clothes on namebrand shoes just to fit in with society, and what they consider acceptable. It's ridiculous and honestly, I don't know as a Christian. I know God would never look down on somebody who looks poor or who is poor, we supposed to give and be respectful and kind and have some sort of human inside of us and to be humble with others so let's try to spread love and not hate and let's be kind to others cause we don't know what others are going through. Thank you for reading this. I hope this helps.

This place used to be pretty decent when I started coming here a year ago. However today I went in…read moreto do a wash for which I spend about 100 a week doing so and both of the change machines are wide open and empty. There is some guy emptying out the washers in order to fill up the change machine. At 8:15am on a Tuesday. Which means it hasn't been attended to since last week. My family used to service laundry mats in the 1980's. We used to go on at 3-4 in the morning as to not interfere with service to our customers. In addition to the prices for the washers going up every single week. I constantly see employees just standing around and talking in the morning. There is a female attendant there if that's what you want to call her constantly having visitors and sitting at a table and eating. Also the drivers always cone off several parking spaces so they can get their trucks in there and not have to walk any distance at all. There's a gym right next door so the parking spaces are hard to come by because we are dealing with the silver sneakers set. The water machine outside is constantly broken down and I have to pay an additional 10 cents per gallon to use my ATM card. The soda machine never gives you what you ask for. So far it's only given me diet cherry Pepsi no matter what button I push. The snack machine works sometimes. Pretty disgusted today!!!!!

This is a really great place, clean and homeless free. The owner is a good guy really helpful…read more Strongly recommended free wifi

Nice new Dexter washers and dryers. The inside is kept really nice, change is always available,…read moreand the credit card machines always work. The only downside is that a lot of bums loiter at this location. Sometimes they come inside the laundromat. It would be nice to see the other merchants post some no loitering signs so the police can tell the bums to move along.

Went in today to do laundry. Washed my cloths, threw in the dryer and left. Came back at the…read moreestimated time it should be done. Found cloths completely wet. Paid again(45 minutes). Left and came back. Still wet. Tight schedule already 45 minutes behind. Moved machines and hoping it'll be ok. This has happened a couple times now. Not even worth calling for $2 it's more the time lost being stuck waiting for cloths to dry. Maintenance is not good. If it wasn't for the location I wouldn't ever come back. Very upsetting.

I travel a lot and find that many laundromats are super sketchy. The parking lot kind of sucked…read morebecause it was small and hard to negotiate my big old van... But the place itself was clean, not too expensive, and had a regular maintenance man on site... At least while I was there. It's also on the north end of Santa Cruz so you're not in the middle of the chaos.

Usually a wonderful place, but the wifi, which is almost required once you've started down that…read moreroad, is spotty, and the place doesn't have anyone there regularly to help with issues. Still, when things are working as they should, it's fantastic!

The location is clean, I'll give them that. All the laundromat's machines are new and fancy, with…read moretouch screen displays that interface with the pay kiosk in the back of the room. The price of these fancy new machines is possibly why it is so expensive to do laundry here: I paid $16 per wash. For prices like these, I would expect an attendant to be present to address issues, but alas no one is ever here. I barely ever come here, but I've learned to bring my own detergent because the machine that vends detergent/fabric softener sheets etc has been empty every time I come here. Also worth noting, is that this appears to be a cash-free establishment, which is unfortunate. Upon my first visit here, I noticed no phone number is posted anywhere throughout the laundromat. The phone number I found on Google, contacts a CALL CENTER in ANOTHER COUNTRY. So when the power DID out on my most recent visit, the person at the call center helped as much as they could, but it would have been so much better to deal with an attendant. It's also maddening that in this small town, where businesses SHOULD employ local people, all of the work is outsourced to a call center outside the US. Update: I'm changing my review from 1 star to 2. I stayed at the laundromat for an hour after the power went out, hoping it would come back. The owner finally showed up, and seemed personable enough. I voiced my grievance that he or any employee should be contactable, instead of a call center. He acknowledged the lack of contact info in the building and said he'd do something about it. At the same time he gave me the impression that even though he owns this business, he doesn't care to be contactable for his patrons. Instead, he pointed to unlabeled speaker on the wall near the pay kiosk, and said I could speak to the "attendant" at any time. (The attendant is the same person who answers calls at the call center.) So, this means, that while all the customers and I were speaking audibly during the outage about what to do, the attendant was listening and chose not to help us. I have qualms about supporting a business that is carefree about raking in $$$ from people who do laundry but not willing to provide good service in person.